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2 Artinci Jobs
Sales & Service Engineer
3-8 years
Pune, Chennai, Bangalore / Bengaluru
3 vacancies
Sales & Service Engineer
Artinci
posted 8d ago
Job Role Insights
Key skills for the job
Job Description
- Realizing the daily customer connect targets defined in the system and entering up-to-date information into the system to reach the monthly sales.
- Forecast and achieve sales of Supplies revenue month over month for assigned territory.
- Find opportunities with existing customers to drive revenue.
- offers to our customers and provide competitive quotations.
- Follow up with customers to finalize price and issuance of purchase order.
- Coordinate with Customer & Head Office to get required support to maximize connect & sales revenue.
- Track and monitor key performance indicators including retaining and regaining customers.
- Drive customer retention through timely customer connect to understand any dissatisfaction.
- Co-ordinate & follow-up with respective depatment to resolve any customer dissatisfaction
- Actively pursue any opportunities to deliver a better customer service experience, always ensuring service levels are met or exceeded.
- Build relationships with customer to ensure customer loyalty & hence minimize losses.
- Excellent Selling, communication, negotiation, interpersonal, and presentation skills.
- Ability to analyze technical requirements and propose appropriate solutions.
- Strong problem-solving skills and customer-centric approach.
- Should be competent in MS office, Presentation, emails etc.
- Flexible to travel in defined territory in India.
- Good knowledge of local market & industry trends.
Employment Type: Full Time, Permanent
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