Titan - Area Business Manager (5-10 yrs)

The Regional ABM Tanishq is responsible for driving regional sales through managing company-owned and franchisee store networks. The role ensures high-quality customer service while achieving business targets.

Key Responsibilities:

Sales & Business Growth:

- Develop annual business plans and sales targets.

- Monitor financial performance and ensure corrective actions.

- Identify opportunities for network expansion and feasibility studies for new stores.

Retail Marketing & Operations:

- Plan and execute regional marketing activities.

- Ensure smooth store operations by coordinating with various teams.

- Develop and roll out regional sales schemes.

- Manage franchisee relations and ensure operational efficiency.

Customer Experience & Feedback Management:

- Monitor and improve customer satisfaction through feedback mechanisms.

- Oversee store performance and implement necessary improvements.

People & Talent Management:

- Recruit, train, and develop staff.

- Ensure employee engagement and talent succession planning.

Qualifications & Skills Required:

Education: Graduate/Post-Graduate (MBA preferred).

Experience: 5-6 years,

Skills: Customer Centricity, Business Acumen, Team Building, and Ambiguity Tolerance.