Transportation Specialist (Egyptian Arabic Language only)

Network Operation Center team is looking for a Transportation Specialist to join its AMZL (Amazon logistics) CO (Central Operations) that supports in driving transportation (Last Mile) related programs who should be an expert in Portuguese speaking and writing .

Central Operations Transportation Specialist ensures positive interaction between Amazon operators, third party companies and cross functional teams to deliver on operational objectives by managing configurations in Amazon tools. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.

Key job responsibilities
- Understand execution and daily production goals.
- Review and update SOPs as required. At times assist with execution duties, training associates and verifying SOP compliance.
- Handle incoming work requests within standard service level agreements (SLAs).
- Provide direction utilizing independent judgment.
- Conduct regular audits with associates for engagement and standard work adherence.
- Assist in shift execution with shift managers.
- Work a flexible schedule as business demands, including overnight, weekends and holidays.