1 Urban Company AM Human Resource Job

About the Company:

Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, which are delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality, standardized and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.

About the Role & Team:

Enable Urban company's Performance, Rewards & Talent philosophy by creating, enabling and driving processes and systems that make these philosophies real for our people and help improve business outcomes, as well as attract and retain the right talent for UC.

What you'll do:

- Gather market insights on compensation trends, directly or by working closely with Compensation partners to align on salary ranges, increases, and practices in our talent landscape

- Support the design and maintenance of UC's compensation ranges for fixed pay and ESOPs, also ensuring offers align with compensation guidelines.

- Assist in budget proposals, increments, and process guidelines; manage mid-year and annual compensation reviews, ensuring alignment and communication with leadership and people managers.

- Enable leaders with adequate data, analysis & insights and principle led approach to take right decisions for their team members

- Provide leaders with data, analysis, and insights to make informed decisions for their teams.

- Develop communication strategies and collaborate with People Success partners to educate leaders on UC's rewards philosophy.

- Support ESOP and benefit programs, including secondary sales, NRC inputs, tool implementation, communication, and annual insurance renewals.

- Drive improvements in processes and systems to align with UC's compensation philosophy, based on feedback from leadership and employees.

- Manage the entire performance management process, including data hygiene, leadership alignment, communications, tool administration, and enabling PSPs to improve feedback quality and performance reviews.

- Support workforce planning by creating input templates, logics, summaries, analyzing trends, and offering insights

- Prepare dashboards and analyze reports to assess process effectiveness of key people processes/ areas and support data-driven decision-making.

What You'll Need:

- 1-4 years of experience in COE/ Project/ Analytics roles in HR (startup/ performance & rewards experience preferred)

- Experience of implementing Performance & Rewards tools would be an added advantage

- Highly organized and structured, with agility to navigate and adapt to ambiguous situations

- Strong analytical and problem-solving skills with attention to detail

- Proficient in Google Suite and advanced Excel skills

- Strong interpersonal, collaboration and communication skills

Folks you will work with:

We understand that the people you work with and learn from is the single most important determinant of how much you enjoy working at a place. In fact, this defines the culture in many ways. Here is a list of UC folks you can expect to work with and collaborate with:

- Neha Mathur, Senior VP (Ex. Uber, GE, TISS)

- Utkarsh Bindal, Director (Ex. Airtel, Bira91, MDI Gurgaon)

- Chetna Wadhwa (Ex. Rivigo, MDI Gurgaon, DCE)

What can you expect:

- Energy and hustle of a startup with processes and depth of a big organization

- Expect to work with people you can learn from and are invested in your growth

- Opportunity to be part of the mission to transform customer and partner experience

At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.