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32 Altisource Jobs
Altisource Analyst , Quality Assurance
2-5 years
Bangalore / Bengaluru
1 vacancy
Altisource Analyst , Quality Assurance
Altisource
posted 15hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Perform quality assurance reviews for voice and non-voice processes related to US mortgage eviction, sale, and closing activities
- Analyze findings from process reviews and develop comprehensive reports highlighting trends and opportunities for improvement
- Make data-driven recommendations to reduce process variation and eliminate errors
- Track and follow up on business unit responses to identified findings from process reviews
- Collaborate with management to develop and implement project plans addressing opportunities identified through quality assurance activities
- Escalate unresolved issues to senior management and work towards their resolution
- Provide timely and accurate reports to management documenting observations from reviews
- Assist in implementing changes or modifications to the Quality Assurance departments evaluation process
- Stay updated on industry best practices and regulatory requirements in the US mortgage sector
Qualifications
- Bachelors degree in Business Administration, Finance, or a related field
- 2-5 years of experience in quality assurance, preferably in the US mortgage industry
- In-depth knowledge of US mortgage processes, including eviction, sale, and closing procedures
- Strong analytical skills with proficiency in data analysis and reporting tools
- Excellent communication skills, both written and verbal, for conducting voice and non-voice audits
- Demonstrated ability to identify process improvements and implement effective solutions
- Attention to detail and a commitment to maintaining high-quality standards
- Proficiency in Microsoft Office suite, particularly Excel for data analysis
- Experience with quality assurance methodologies and best practices
- Strong problem-solving skills and the ability to work independently and as part of a team
- Adaptability to changing priorities and the ability to manage multiple projects simultaneously
Additional Information
Employment Type: Full Time, Permanent
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