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Alter Domus

Compare

3.2

based on 38 Reviews

45 Alter Domus Jobs

System Senior Engineer I

Alter Domus

3.2

based on 38 Reviews

5-10 years

Hyderabad / Secunderabad

1 vacancy

System Senior Engineer I

Alter Domus

posted 2hr ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Operations Linux Administration Microsoft Power BI Air Ticketing IT Operations Management

+ 4 more

Job Description

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

Alter Domus is seeking a Senior System Engineer to join Global IT Operations. In this role you will interface with key stakeholders and apply your technical proficiency across different stages of the Infrastructure Life Cycle to support our end users and operating platform. At Alter Domus, you can be part of a unique culture, a place that teamwork is encouraged, and hard work is rewarded. \\\We offer a dynamic, and international corporate atmosphere as well as the benefit of customized training adapted to your needs throughout your career. This role is located in our Hyderabad office and will be a mix of remote and onsite work.

The Senior System Engineer will be responsible for the following activities:

Windows Server Administration and engineering experience in an enterprise IT environment, having performed operational and break/fix activity along with engineering and design

Administration of SCCM Servers, SCCM Distribution Points and Database

Assist managing various server related resources (Active Directory, VoIP, Office 365, Azure, SharePoint) including patches and other related security tasks and responsibilities

Work directly with end users (in person, phone and help desk ticketing) to troubleshot and resolve issues

Set up workstations, domain accounts, etc. in various hardware and software related applications

Deploy and troubleshoot various types of network elements, infrastructure services and platforms

Install and troubleshoot Microsoft and various other system applications and solutions

Manage clear communication of progress/status with project stakeholders- Collaborate with team members to create and resolve support tickets

Provide hands-on expertise on systems related projects and collaborate with the internal Operations Team

Work with a Global IT team supporting users all over the world

Maintain consistent, quality documentation for the administration and operation of underlying infrastructure, including topologies, configuration details, run books, and recovery processes

TECHNICAL COMPETENCIES:

Strong technical knowledge of Microsoft technologies, including server and client OS, Active Directory

Expertise in managing SCCM is a must have.

Some experience with Microsoft Intune would be considered as an advantage

Support and maintain the existing network and associated infrastructure

Collaborate with team members in resolving support tickets

Experience in implementing Microsoft cloud solutions (Azure, Office 365, SharePoint)

Managed Services and Cloud experience

Manage various server related resources (Active Directory, VoIP, Office 365, Azure) including patches and other related security tasks and responsibilities

Remote Connectivity troubleshooting (VPN, Citrix, Terminal Server)

Basic knowledge of Kubernetes / Dockers / WSL2

Good knowledge on Apple products (Mac)

Previous experience working with ServiceNow ticketing tool would be considered as an advantage

General knowledge in Lotus notes would be considered as an advantage

Basic knowledge on Linux OS would be considered as an advantage

YOUR PROFILE:

5+ years of related IT industry experience

Excellent oral, written communication, and presentation skills

Detail oriented and organized with an ability to meet deadlines

Willingness to work with teams in multiple time zones

Strong work ethic, responsiveness and passion for customer service and quality

Excellent team player and good interpersonal skills

Self-motivated, able to work within a project-based environment

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include: