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45 Alter Domus Jobs
Transition Manager
Alter Domus
posted 3hr ago
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Job Description
Successful Profile
What makes a successful member of our teamCheck out these top traits were looking for and see if you have the right mix.
- Analytical
- Communicator
- Detail-oriented
- Motivational
- Problem-solver
- Team player
Culture
Our culture is unlike anywhere else. We are proud of what we have built so far even as we continue to push our boundaries, to ensure our success in the future. Our environment is powered by a unique set of values and one deliberate mission. To perform, together. By harnessing technology and the collective intelligence of our people, we make the investment management process run smoother: transparent, data led decision making on a global scale. We are The Alternative.
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Transition Manager
ABOUT US
We are looking for a motivated and detail-oriented individual to support the transition of different work streams to our smart source locations / global delivery centers. The ideal candidate will assist in managing transition projects, ensuring effective communication and coordination among stakeholders. This role is essential in helping to optimize our operational processes and contribute to cost-effective solutions. This position will be reporting to the Head of Transition.
Key Responsibilities:
- Manages all aspects of migration projects independently on a process-by-process basis from evaluation, supporting the identification of processes for migration and planning through to operational steady state.
- Highlight any red flag during planning phase and assisting stakeholder
- Responsible for process migration cost / benefit, FTE analysis and SLA verification in support of decision process for transition. Creativity needed to reengineer processes as appropriate during transition and implementation to maximize offshore operation efficiencies.
- Coordinating with project teams and cross functional team including not limited to Recruitment, IT, Risk, Legal, Compliance, Control to ensure alignment and required approvals related to transition objectives
- Monitoring, evaluating and reporting the progress of transitions, addressing issues as they arise
- Communicating changes to relevant stakeholders and managing resistance effectively.
- Provide regular updates and status reports to leadership, sponsors and key collaborators on transition progress.
- Ensure all transition activities are carried out within the defined scope, schedule, and budget.
- Pro-actively identify and communicate risks, co-create solutions throughout the Transition period and own "Go / No Go" decisions
- Conduct post-transition reviews to identify areas for improvement. As required, will partner with Operations on process improvement initiatives in a post migration environment
- Provide Inputs and support for generating performance metrics of individual transition projects using key performance indicators (KPIs) such as cost, timeline adherence, and quality.
- Bachelor s degree in Business, Operations, or related field; MBA preferred.
- External project management certification such as Prince2, Six Sigma, CAPM/ PMI or other project management certification
- Overall, 8-12 years experience in Financial Services/BPOs/ITES Organisations
- Minimum 5 plus years of experience in managing projects independently
- Significant experience in BPO industry preferably with multi-national/financial service businesses (US-based).
- IT experience helpful
LEADERSHIP BEHAVIOURAL COMPETENCIES
- Strong Project Management skills; expert in organizing, planning and executing large-scale projects from start through implementation
- Understanding of Project Transition Management frameworks, principles, procedures and best practices
- High degree of adaptability and problem-solving skills to navigate complex and dynamic project environments.
- Exceptional communication for cross-cultural stakeholder management.
- Analytical mindset with expertise in data-driven decision-making
- Demonstrates the AD Values:
KEY RELATIONSHIPS
- Regional Execs, Business Unit Leaders and Country Executives
- Clients Prospective clients (C-Level down to business heads)
- Finance, Legal Compliance, Risk Management, IT and Human Resources.
WHAT WE OFFER:
We are committed to supporting your development, advancing your career, and providing benefits that matter to you.
Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.
Our global benefits also include:
- Support for professional accreditations such as ACCA and study leave
- Flexible arrangements, generous holidays, birthday leave
- Continuous mentoring along your career progression
- Active sports, events and social committees across our offices
- Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program
- The opportunity to invest in our growth and success through our Employee Share Plan
- Plus additional local benefits depending on your location
Equity in every sense of the word
We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.
(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: )
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"Alter Domus were fully supportive through my studying path, providing study support in the way of study fees and study leave, as well as some flexible working towards nearer each exam to help me manage with work/life (and exam!) balance.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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