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66 Allen Digital Jobs
Level 2 Executive
Allen Digital
posted 16d ago
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Flexible timing
Key skills for the job
Job Description
- Manage escalated cases and provide comprehensive support for timely and effective resolutions.
- Leverage SAAS-based case management platforms and systems with advanced technical proficiency.
- Conduct detailed case reviews to ensure accuracy, compliance, and adherence to protocols.
- Collaborate with various teams to resolve complex issues and contribute to continuous improvement initiatives.
- Minimum of 1-2 years of experience in a Level 2 or similar role within a case management system.
- Excellent written and verbal communication skills.
- Strong ability to work collaboratively with cross-functional teams.
- Familiarity with the Education Industry and case management best practices.
- UG: Any Graduate
- PG: Any Postgraduate
- Others: Proficiency in MS OFFICE Suite
Employment Type: Full Time, Permanent
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