Job Opening For Windows Server Admin L2

JOB Description for windows Management Windows Administrator (L2) Customer Name

Mumbai, Fort DOMAIN

Windows Level (L1/L2/L3)

L2 Required Relevant Domain Experience

4-6 Years relevant experience Job Type (Onsite/Remote)

Onsite Shift details (General/ 24X7)

Onsite support 24 X 7 Qualification

B.E./Diploma/BSC/BTech (No education gap, Full time)

1.

B.E. / Diploma [ In Computers Science, IT , Electronics & Telecommunication ] [ Civil and Mechanical not preferred]

2.

B.Sc. -IT

3.

BCA or MCA [ Full time course from reputed University]

4.

No gap in education [ Passing year for S.S.C , H.S.C. and Degree/Diploma to be mentioned]

Certifications Required if ANY

Relevant Certification (Preference) Specific Remarks/Requirement by customer

Windows troubleshooting and Hyper-V working experience is Mandatory

Role Purpose

We are seeking an experienced Windows Administrator to join our team. The ideal candidate will have strong technical skills and experience in managing and supporting Windows Servers including Hyper-V Cluster, IIS basic troubleshooting and new server provisioning, Hardening, patching in day-to-day operations.

JOB RESPONSIBILITIES

1)

Proactive Monitoring of all the servers using BSE tools

2)

CPU & Memory utilization & monitoring.

3)

Microsoft Windows Resources, Event logs & critical services Monitor.

4)

Monthly report on server availability

5)

Respond to and own Incident till resolution

6)

Engage customer contracted hardware and software support vendors to facilitate incident resolution

7)

Work with customer support teams to review & resolve incidents

8)

Co-ordinate customer contacts to with BSE vendors in case of hardware failures or involvement of third-party vendor is required.

9)

Reinstallation of OS, in case of OS crashes and for the problems where reinstallation of OS is required.

10)

Perform restoration of all components at time of system failure or file system corruption

11)

Correlate related incidents together into a problem ticket and manage through the problem management process

12)

Patch OS for Security patches and release management for the same.

13)

Creation/deletion/configuration of VMs, Creating/Deleting VM Snapshots.

14)

Reporting VM performance status using Native tools/monitoring tools

15)

Manage Hyper-V 2012/2016 Clusters

16)

Manage Access rights and folders

17)

OS hardening as per the policy recommendations by BSE

18)

IIS Basic troubleshooting

19)

Server Inventory Management

Technical Skills/Knowledge Requirement

1)

Windows troubleshooting, patching and Hyper-V Skill (Must)

2)

IIS troubleshooting, hardening, failover Cluster management (Addon)

3)

Server commissioning and decommissioning