AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
ACKO
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
All Filters
41 ACKO Jobs
Training Specialist
ACKO
posted 24d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Graduate / undergraduate with overall 4+ yrs experience of working as a trainer in a domestic/international contact centre
- Proficient in Ms Office, Ms Excel, Ms PowerPoint
- Excellent communication & Presentation skills
- Ability to develop/build training content
- Good interpersonal skills
- Candidate should possess excellent oral and written communication & presentation skills.
- Excellent communications skills - written and verbal for English language and only verbal for Hindi language
- Should have handled both communication & process related training.
- Previous experience on handling/exposure to decision tree tools such as - Zingtree, etc are an added advantage.
- Conduct new hire training and On the Job Training
- Build training modules for New joinees behavioural skills, soft skills and quality training
- Organize, Plan and Implement monthly cyclic activities including refresher training, monthly tests and call monitoring
- Liaison with the Quality and Operations to identify, screen and execute process improvement plans
- Plan and improve training workshops and projects to monitor and groom poor performers
- Ability to execute training tasks/ assignment on short notice
- Interested to deliver and contribute towards process improvement
- Training Content Writing
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Training Specialist roles with real interview advice
Top ACKO Training Specialist Interview Questions
What people at ACKO are saying
Rating based on 1 Training Specialist
review
Anonymous · Teaching & Training
in Bangalore / Bengaluru
Everything is good in Acko
- Salary - Good
Nothing to dislike as such
Training Specialist salary at ACKO
What ACKO employees are saying about work life
ACKO Benefits
Cafeteria 
Work From Home Team Outings Education Assistance Soft Skill Training 
Compare ACKO with
PolicyBazaar
Digit Insurance
ICICI Lombard General Insurance Company
Bajaj Allianz General Insurance
HDFC Ergo General Insurance
Reliance General Insurance
Future Generali India Life Insurance
Tata AIG
United India Insurance Company
National Insurance Company
Fiserv
PhonePe
KFintech
Angel One
HighRadius
Broadridge Financial Solutions
AGS Transact Technologies
PayPal
Rupeek
Hitachi Payment Services
Recently Viewed
JOBS
Bajaj Finserv Health
No Jobs
JOBS
Planit Testing India
No Jobs
INTERVIEWS
Data-Core Systems
No Interviews
LIST OF COMPANIES
Wells Fargo
Locations
SALARIES
Cognizant
JOBS
Kshema General Insurance
No Jobs
JOBS
EC2 Consulting Solutions
No Jobs
JOBS
Primus Techsystems
No Jobs
SALARIES
IntouchCX
REVIEWS
IntouchCX
No Reviews
