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Order To Cash Operations Analyst

3-5 years

Navi Mumbai

1 vacancy

Order To Cash Operations Analyst

Accenture

posted 19d ago

Job Role Insights

Flexible timing

Job Description


Skill required:
Order to Cash - Cash Application Processing

Designation:
Order to Cash Operations Analyst

Qualifications:
Any Graduation

Years of Experience:
3 to 5 years

What would you do?
The incumbent should have good knowledge of Cash Application lifecycle and will be responsible for
  • Posting customer payments received via Lockbox, Cash & Wire against open invoices
  • Ensure timely completion of work allocations related to Cash Application
  • Manage the daily operations-related communications and interactions with internal & client stakeholders by e-mails and calls.
  • He/she must have worked in Cash Applications for international clients, and BPO organizations.
  • Actively participating in client calls and providing required resolution/inputs to leads.
  • Working on the night shift based on business requirements. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.What are we looking for?
  • Adaptable and flexible
  • Ability to perform under pressure
  • Problem-solving skills
  • Detail orientation
  • Ability to establish strong client relationship
  • Qualifications:
  • Minimum 3-5 years of Cash Application experience in Finance & Accounting function
  • BPO experience will be an added advantage but not mandatory
  • Minimum Bachelor's degree in Finance Accounting or related field
  • Good knowledge of the AR Cash Application process. System & applications.
  • Experience working in SAP Hanna 4 would be preferred and an added advantage.
  • Sound knowledge of MS Excel & word.
  • Having advanced Excel knowledge would be an added advantage.Communication & Interpersonal skills
  • Ability to interact with customers for daily operational activities with client SME
  • Excellent communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails.
  • Closely work with team lead to drive process/organizational initiative
  • Must be able to communicate both orally and in writing to with AR Cash Application SMEs Roles and Responsibilities:
  • Match payments received from the customers against open invoices
  • Reduce unapplied and unidentified cash in the process
  • Follow up with customers and clients for missing remittance advice
  • Review and respond to customer queries and communicate with customers for further queries
  • Train new joiners and work closely with SMEs in the process
  • Help track the process updates and support SMEs in updating SOPs on regular intervals
  • Raise accurate and on-time queries and take necessary actions on resolutions received
  • Achieve 100% accuracy & productivity for activities in scope.
  • Perform quality checks for the team members
  • Must possess good communication skills both e-mail and oral
  • Participate in the weekly/daily calls with Client SMEs and ensure timely action on pending action items.
  • Generate lean ideas and process improvements and deliver improved process controls, productivity, and accuracy.QualificationAny Graduation

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

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    What people at Accenture are saying

    3.8
     Rating based on 61 Operations Analyst reviews

    Likes

    Accenture as a whole is good but my project is too bad Verizon

    • Job security - Excellent
    Dislikes

    Culture is toxic and no one seems to care and boasts only about the values

    • Skill development - Bad
    • +4 more
    Read 61 Operations Analyst reviews

    Operations Analyst salary at Accenture

    reported by 682 employees with 1-10 years exp.
    ₹1.8 L/yr - ₹10.1 L/yr
    15% more than the average Operations Analyst Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 56.8k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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