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3.8

based on 432 Reviews

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568 2COMS Jobs

Tele Caller Executive

2coms

 · 

3.8

 based on 432 Reviews

1-6 years

₹ 2 - 3.5L/yr

Pune

Tele Caller Executive

2COMS

posted 30min ago

Job Role Insights

Fixed timing

Key skills for the job

Digital Marketing Telecalling Customer Service Salesforce Teaching English Voice Process

+ 10 more

Job Description

SUMMARY
Job Title: Customer Success Associate
Reports to: Customer Success Manager/Director
Location: Pune
Job Summary:
We're seeking a Customer Success Associate to ensure customers achieve their goals using our products/services, driving long-term relationships and growth.
Key Responsibilities:
1. Onboard new customers, providing training and support.
2. Build strong relationships with customers, understanding their needs.
3. Monitor customer health, identifying potential issues.
4. Develop and execute success plans.
5. Provide timely solutions to customer queries.
6. Collaborate with sales, marketing, and product teams.
7. Analyse customer data to identify trends and areas for improvement.
8. Conduct regular check-ins and business reviews.
Requirements
Requirements:
1. 0-5 years of customer-facing experience.
2. Excellent communication and interpersonal skills.
3. Ability to understand customer needs and technical concepts.
4. Proactive problem-solving skills.
5. Familiarity with CRM software.
Benefits
Desirable Qualifications:
Graduate in any field
Should have good communication skills in English
Skills:
1. Customer relationship building.
2. Communication and presentation.
3. Problem-solving and analysis.
4. Time management and organization.
5. Technical aptitude.
What We Offer:
1. Competitive salary.
2. Career growth opportunities.
3. Collaborative work environment.
4. Recognition and rewards.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Telecalling Executive roles with real interview advice

People are getting interviews at 2COMS through

(based on 22 2COMS interviews)
Job Portal
Referral
Walkin
Campus Placement
36%
23%
9%
5%
27% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at 2COMS are saying

Telecalling Executive salary at 2COMS

reported by 2 employees
₹1.5 L/yr - ₹1.9 L/yr
21% less than the average Telecalling Executive Salary in India
View more details

What 2COMS employees are saying about work life

based on 432 employees
56%
45%
66%
98%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

2COMS Benefits

Job Training
Work From Home
Soft Skill Training
Team Outings
Free Transport
Health Insurance +6 more
View more benefits

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