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Engaged Employer

2COMS

Compare

3.5

based on 391 Reviews

272 2COMS Jobs

Customer Support Executive- (Fresher & Exp) -Bangalore

2coms

3.5

based on 391 Reviews

0-5 years

Navi Mumbai

Customer Support Executive- (Fresher & Exp) -Bangalore

2COMS

posted 11d ago

Job Role Insights

Fixed timing

Key skills for the job

Customer Service Customer Handling Salesforce Hindi Excel Teaching English

+ 13 more

Job Description

SUMMARY

Customer Support Executive

Location: Bangalore

Experience: Fresher or Experienced

Qualification: Graduate

Job Description

Provide excellent customer support through various channels such as phone, email, and chat
Resolve customer inquiries and issues in a timely and professional manner
Collaborate with other team members to ensure customer satisfaction
Maintain accurate records of customer interactions and transactions
Identify and escalate priority issues

Eligibility Criteria

Excellent communication skills in Hindi and English
Strong problem-solving abilities
Willingness to work from the office

Salary: NTH: 17k + 5k Variable pay + Up to 6k incentives

Shift: Day shift

Week off: Sunday off

Mode of Interview: Virtual

Requirements

Requirements:

Proven work experience in customer support (for experienced candidates)
Bachelor's degree in any field
Ability to multitask and prioritize in a fast-paced environment

Benefits Benefits

Salary - NTH: 17k + 5k Variable pay+ Upto 6k incentives

Shift- Day shift

Week off- Sunday off

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Support Executive roles with real interview advice

What people at 2COMS are saying

Customer Support Executive salary at 2COMS

reported by 1 employee

₹4.9 L/yr - ₹6.2 L/yr

96% more than the average Customer Support Executive Salary in India

View more details

What 2COMS employees are saying about work life

based on 391 employees

57%

40%

65%

98%

Strict timing

Alternate Saturday off

No travel

Day Shift

View more insights

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