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Zomato Interview Questions, Process, and Tips

Updated 22 Feb 2025

Top Zomato Interview Questions and Answers

View all 147 questions

Zomato Interview Experiences

Popular Designations

322 interviews found

Fleet Operations Lead Interview Questions & Answers

user image Anonymous

posted on 12 Dec 2021

I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Past experience
  • Q2. Achievement in past
  • Q3. Faced issues

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain good communication skills and simplemathematics question and prepare your past issues with answers
Round 1 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - XXXXX call me interview sibana sahu

Customer Support Officer Interview Questions asked at other Companies

Q1. explain health insurance basics
Add answer

I applied via Referral and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your spirit animal
  • Ans. 

    My spirit animal is the wolf.

    • I admire the wolf's loyalty and strong sense of family.

    • I strive to be a leader like the alpha wolf.

    • I am adaptable and able to thrive in different environments.

    • I am intuitive and trust my instincts.

    • I am a team player and work well in a pack.

  • Answered by AI
  • Q2. How was your previous organisation and explain your role there

Interview Preparation Tips

Interview preparation tips for other job seekers - Be natural, don’t say mugged up answers to the typical questions, just be yourself and and honest. Give answers like human not like google.

Sales Manager Interview Questions asked at other Companies

Q1. If you're in Cold areas like Kashmir or Himachal Pradesh. & You have to sell an AC which is having only Cold option. How would you do that?
View answer (16)
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Improve Zomato app

Interview Preparation Tips

Interview preparation tips for other job seekers - read case studies. prepare propely

Associate Product Manager Interview Questions asked at other Companies

Q1. 2. You have water filled Jar X and empty Jar Y. You transferred a portion of water from Jar X to Y using spunch which absorbs A% of water and it pours B% of water in Jar B. After one iteration, Z ml of water is present in Jar Y find water i... read more
View answer (2)

Zomato interview questions for popular designations

 Key Account Manager

 (29)

 Business Analyst

 (16)

 Customer Service Executive

 (16)

 Delivery Boy

 (15)

 Chat Support Executive

 (10)

 Associate

 (8)

 Software Developer

 (8)

 Customer Care Executive

 (6)

I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Where do you see yourself in five years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Use simple,active , statement.it is best to clear statement with strong verbs to effectively outline your skills and ability.

Chat Support Executive Interview Questions asked at other Companies

Q1. What important things should be followed when you are in conversation with the customers?
View answer (3)

Get interview-ready with Top Zomato Interview Questions

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. If the customer is very irate and he is speaking profanity,how will you deal with them?
  • Ans. 

    Remaining calm and empathetic, I would listen to the customer, apologize for their frustration, and assure them that I am there to help.

    • Stay calm and composed

    • Listen actively to the customer's concerns

    • Apologize sincerely for their frustration

    • Assure them that their issue will be resolved

    • Avoid taking their profanity personally

    • Offer solutions or alternatives

    • If necessary, escalate the issue to a supervisor

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I feel confidence in every single step is the key to success and the way you speak with customer with fluency and with good communication skills will lead you to greater heights.

Engineer- Customer Support Interview Questions asked at other Companies

Q1. If the customer is very irate and he is speaking profanity,how will you deal with them?
View answer (3)

Jobs at Zomato

View all
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - We have to Be confided

Chat and Email Support Executive Interview Questions asked at other Companies

Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.
View answer (5)

I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - i gave a suggestion for job seekers are mainly focesed on aptitude test and job roles

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - i gave a suggestion for job seekers are mainly focesed on aptitude test and job roles

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

Details about the company and what to do

Round 3 - Assignment 

U should have to watch the starting up and working process videos completely

Zomato Interview FAQs

How many rounds are there in Zomato interview?
Zomato interview process usually has 2-3 rounds. The most common rounds in the Zomato interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Zomato interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zomato. The most common topics and skills that interviewers at Zomato expect are Inventory Management, Inbound Logistics, Outbound Logistics, Warehouse Operations and Business Development.
What are the top questions asked in Zomato interview?

Some of the top questions asked at the Zomato interview -

  1. How u deal to the customer if he get non veg food instead of veg foo...read more
  2. How you deal to the customer if he complain that delivery boy threaten hi...read more
  3. What is customer relationship manageme...read more
How long is the Zomato interview process?

The duration of Zomato interview process can vary, but typically it takes about less than 2 weeks to complete.

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Zomato Interview Process

based on 357 interviews

Interview experience

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Good
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Zomato Reviews and Ratings

based on 2.2k reviews

3.7/5

Rating in categories

3.5

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3.5

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3.7

Salary

3.3

Job security

3.6

Company culture

3.3

Promotions

3.5

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Talent Acquisition Specialist

Chennai

0-1 Yrs

₹ 2-3.5 LPA

Senior Executive - Inbound, Outbound & Inventory

Mumbai,

Thane

+1

3-8 Yrs

Not Disclosed

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