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Zomato Interview Questions, Process, and Tips
Top Zomato Interview Questions and Answers
- Q1. What do you know about Zomato ?asked in Key Account Manager interview
- Q2. LFU Cache Design Problem Design and implement a Least Frequently Used (LFU) Cache with the following functionalities: 1. put(U__ID, value) : Insert the value in the cach ...read moreasked in Software Developer Intern interview
- Q3. How u deal to the customer if he get non veg food instead of veg food ?asked in Customer Service Executive interview
Zomato Interview Experiences
322 interviews found
Anonymous
I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.
Social media
Interview Preparation Tips
Top Zomato Delivery Boy Interview Questions and Answers
Delivery Boy Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in Mar 2022. There were 4 interview rounds.
Good work
I will learning new things
Interview Preparation Tips
I applied via Job Portal
Interview Preparation Tips
- Customer Service
- non voice
- voice
Top Zomato Customer Service Executive Interview Questions and Answers
Customer Service Executive Interview Questions asked at other Companies
What people are saying about Zomato
I applied via Job Portal
Interview Preparation Tips
- Customer Service
- non voice
- voice
Top Zomato Customer Service Executive Interview Questions and Answers
Customer Service Executive Interview Questions asked at other Companies
Zomato interview questions for popular designations
I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Are you comfortable talking to customers on chat?
- Q2. Are you fluent in English?
- Q3. Are you comfortable with night shift as well?
- Q4. Can you communicate both in English and Hindi?
- Ans.
Yes, I can communicate in both English and Hindi.
I am fluent in both English and Hindi.
I can effectively communicate with customers in both languages.
I have experience in handling customer queries and resolving issues in English and Hindi.
I can switch between languages based on the customer's preference.
Being bilingual allows me to provide better customer service and understand their needs.
- Q5. How good are you at learning and coming up with new solutions?
- Q6. Do you know a good amount about ordering food and stuff online?
- Ans.
Yes, I have a good amount of knowledge about ordering food and other items online.
I am familiar with various online food delivery platforms like Uber Eats, DoorDash, and Grubhub.
I know how to browse menus, select items, and customize orders.
I am aware of the payment options available for online food orders.
I understand the process of tracking orders and resolving any issues that may arise.
I can provide assistance in us...
- Q7. How exactly will you go about managing a frustrated/angry/stubborn customer?
Interview Preparation Tips
Top Zomato Customer Service Executive Interview Questions and Answers
Customer Service Executive Interview Questions asked at other Companies
Get interview-ready with Top Zomato Interview Questions
I applied via Walk-in and was interviewed in Jan 2022. There was 1 interview round.
(3 Questions)
- Q1. Why should I hire you?
- Q2. What is your strength ?
- Q3. Where will you see yourself after 5 years?
Interview Preparation Tips
- Company details
Executive Accountant Interview Questions asked at other Companies
Jobs at Zomato
I applied via Job Portal and was interviewed in May 2021. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Tell me about yourself.
- Q2. Why do you want to work with Zomato?
- Q3. Pros and cons of Work from home.
- Q4. How would you deal with an angry customer?
- Ans.
To deal with an angry customer, it is important to remain calm, listen actively, empathize, apologize, offer a solution, and follow up.
Remain calm and composed
Listen actively to understand the customer's concerns
Empathize with the customer's emotions
Apologize sincerely for any inconvenience caused
Offer a solution or options to resolve the issue
Follow up with the customer to ensure satisfaction
Interview Preparation Tips
Top Zomato Customer Service Executive Interview Questions and Answers
Customer Service Executive Interview Questions asked at other Companies
I applied via Company Website and was interviewed in Feb 2022. There were 3 interview rounds.
Iam good behavior
Iam good learning
Interview Preparation Tips
New business ideas
Product's sale s
Other
Data Entry jobs Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Why do u want to work with us
- Ans.
I am excited to work with your company because of its innovative approach and strong growth potential.
I am impressed by the company's track record of success and growth.
I believe in the company's mission and values.
I am excited about the opportunity to contribute to the company's growth strategy.
I am confident that my skills and experience align well with the requirements of the role.
I am eager to work with a talented
- Q2. Professional and personal background
(3 Questions)
- Q1. Situational questions
- Q2. How comfortable are you with traveling
- Ans.
I am very comfortable with traveling and enjoy exploring new places.
I have traveled extensively for both personal and professional reasons.
I am adaptable and can easily adjust to new environments and cultures.
I have experience managing projects and teams remotely, which often requires travel.
I am comfortable with long flights and different time zones.
I have a valid passport and am ready to travel at short notice if req
- Q3. Why should I hire you
- Ans.
I have a proven track record of driving growth and achieving results.
I have successfully implemented growth strategies in my previous roles.
I have consistently exceeded growth targets and KPIs.
I have strong analytical skills to identify growth opportunities and optimize campaigns.
I am a creative problem solver and can think outside the box to drive growth.
I have excellent communication and leadership skills to collabor...
Interview Preparation Tips
growth manager Interview Questions asked at other Companies
Vedant Samaiya
I applied via Hirect and was interviewed in Jan 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
- Ans. Just be yourself and tell what you do in your routine also tell her about your goals
Interview Preparation Tips
Process Associate Interview Questions asked at other Companies
Zomato Interview FAQs
The duration of Zomato interview process can vary, but typically it takes about less than 2 weeks to complete.
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Zomato Interviews By Designations
- Zomato Key Account Manager Interview Questions
- Zomato Business Analyst Interview Questions
- Zomato Customer Service Executive Interview Questions
- Zomato Delivery Boy Interview Questions
- Zomato Chat Support Executive Interview Questions
- Zomato Associate Interview Questions
- Zomato Software Developer Interview Questions
- Zomato Customer Care Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Key Account Manager Interview Questions
- Business Analyst Interview Questions
- Customer Service Executive Interview Questions
- Delivery Boy Interview Questions
- Chat Support Executive Interview Questions
- Associate Interview Questions
- Software Developer Interview Questions
- Customer Support Executive Interview Questions
- Show more
Zomato Interview Process
based on 357 interviews
Interview experience
Interview Questions from Similar Companies
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Zomato Reviews and Ratings
based on 2.2k reviews
Rating in categories
|
Delivery Boy
1k
salaries
|  ₹0.4 L/yr - ₹5 L/yr |
|
Key Account Manager
924
salaries
| ₹4.5 L/yr - ₹14.2 L/yr |
|
Business Analyst
585
salaries
| ₹7 L/yr - ₹20 L/yr |
|
Accounts Manager
296
salaries
| ₹4 L/yr - ₹13.2 L/yr |
|
Senior Associate
277
salaries
| ₹2.8 L/yr - ₹10 L/yr |
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