Zepto Interview Questions, Process, and Tips

The gd topics was women empowerment.

Q1. Tell me about yourself
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Q2. What you know about zepto
Ans. 
Zepto is a quick-commerce platform in India, specializing in delivering groceries and essentials within minutes.
• Founded in 2021 by Aadit Palicha and Kaivalya Vohra.

• Operates in multiple cities across India, focusing on urban areas.

• Offers a wide range of products, including groceries, snacks, and household items.

• Utilizes dark stores for efficient inventory management and rapid delivery.

• Competes with other quick-commerce
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Q3. Tell me scenario where you have demonstrated your leadership skills
Ans. 
Led a cross-functional team to improve operational efficiency, resulting in a 20% increase in productivity over six months.
• Identified inefficiencies in workflow during a team meeting.

• Organized a brainstorming session to gather input from all team members.

• Implemented a new project management tool that streamlined communication.

• Monitored progress through weekly check-ins, adjusting strategies as needed.

• Achieved a 20% inc...read more
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Q1. Breakdown of a product you have built
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Developed a mobile app for tracking fitness goals
• Researched user needs and preferences

• Designed user-friendly interface for easy navigation

• Implemented features such as goal setting, progress tracking, and workout logging

• Collaborated with developers and testers to ensure smooth functionality

• Received positive feedback from users on app store reviews
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Q2. How will you increase AOV of Zepto
Ans. 
To increase AOV of Zepto, I will implement upselling and cross-selling strategies, offer bundle deals, and personalize recommendations.
• Implement upselling and cross-selling strategies to encourage customers to purchase additional products or upgrade to higher-priced items.

• Offer bundle deals to incentivize customers to buy multiple items at a discounted price.

• Personalize recommendations based on customer preferences and...read more
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Q3. Detailed breakdown of a one of the features of Zepto (making combos and selling)
Ans. 
Zepto feature allows users to create combos by bundling products together and selling them as a package.
• Users can select multiple products and create a combo deal with a discounted price.

• The combo feature helps increase average order value and incentivize customers to purchase more.

• Zepto provides analytics on the performance of different combos to optimize sales strategy.
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Q1. You are a growth PM of Zepto, how will you grow Zepto fresh 5-6x
Ans. 
To grow Zepto fresh 5-6x, focus on user acquisition, retention, monetization, partnerships, and product innovation.
• Implement targeted marketing campaigns to acquire new users.

• Optimize user onboarding process to improve retention rates.

• Introduce premium features or subscription plans for monetization.

• Form strategic partnerships with complementary services or platforms.

• Continuously innovate the product based on user feed
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Q2. Breakdown of one of the features answered in the first question
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Q1. About the daily tasks of Dark store
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Q1. How to Improve store metrics
Ans. 
Enhancing store metrics involves optimizing operations, improving customer experience, and leveraging data analytics.
• Implement regular staff training to improve customer service, leading to higher satisfaction scores.

• Utilize data analytics to identify sales trends and adjust inventory accordingly, reducing stockouts.

• Enhance in-store promotions and marketing strategies to attract more foot traffic and increase sales.

• Gat...read more
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Q1. About my professional and Work Experience
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