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Ujjivan Small Finance Bank

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Ujjivan Small Finance Bank Assistant Customer Relationship Manager Interview Questions and Answers

Updated 27 Nov 2023

Ujjivan Small Finance Bank Assistant Customer Relationship Manager Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Coding Test 

All products knowledge and company expectations

Round 3 - One-on-one 

(1 Question)

  • Q1. All information for family and job work and job expectation
Round 4 - Group Discussion 

Job work and company expectations

Round 5 - HR 

(1 Question)

  • Q1. Salary and CTC discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Document verification
Round 1 - Aptitude Test 

Reasoning verbal and aptitude questions were asked at moderate level

Round 2 - One-on-one 

(1 Question)

  • Q1. About the job profile your previous experience internships information about the ujjivan banking services

Interview Preparation Tips

Interview preparation tips for other job seekers - Go best with your profile with good knowledge and your skills empowerment

Assistant Customer Relationship Manager Interview Questions Asked at Other Companies

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was very good

I applied via Company Website and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell us about Yourself
  • Q2. What is your current role and responsibility
  • Q3. When you will be able to join
  • Q4. You have to do sale of other products are you ok with that
  • Ans. 

    Yes, I am comfortable with selling other products.

    • I have experience in cross-selling and upselling products in my previous roles.

    • I am willing to learn about new products and their features to effectively sell them.

    • I understand that selling other products can increase revenue and customer satisfaction.

    • For example, in my previous job as a retail associate, I was able to increase sales by suggesting complementary products

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do ask for your role and responsibility in the branch before joining
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Group Discussion 

Group discussion was held before final interview with HR.

Round 3 - HR 

(1 Question)

  • Q1. Asked me about the current CTC and distance of branch location from my home.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive while in an interview.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell us about yourself?
  • Ans. 

    Experienced professional with a background in retail management and a passion for team leadership.

    • Started career in retail as a sales associate and worked way up to management roles

    • Strong leadership skills demonstrated through successful team management and development

    • Passionate about delivering exceptional customer service and driving sales

    • Experienced in inventory management, scheduling, and budgeting

  • Answered by AI
  • Q2. Tell us about your Previous job roles?
  • Ans. 

    I have held various roles in customer service and retail management, focusing on team leadership and operational efficiency.

    • Managed a team of 15 sales associates in a retail store

    • Implemented new training programs to improve customer service

    • Developed and executed sales strategies to meet and exceed targets

    • Responsible for inventory management and merchandising

    • Handled customer escalations and resolved issues effectively

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. General question about previous work
Round 2 - One-on-one 

(1 Question)

  • Q1. About previous work experiance
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. BASIC INDUSTRY KNOWLEDGE

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real

I applied via Recruitment Consultant and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. All questions in MFI work in

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview parson Raushan sir as par RSM

I applied via Company Website and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to Crake bank Interview

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Very Neet Dressing Sence.
2.Clear And Sweet Self Intro for Ur Self.
3.Mention Ur special Skils.
4.About Ur Interest In banking Carrier.
5.Full Knowlaged In Ur Bank History.
6.Our Assets,Our Share Rate,Branches,Atm,Online Apps,Bank using For Operations Apps you Know First.
7.Rate of Interest,Our Products,Other business Product,Our Charges for All Transaction Details,Its fully understand before go to the Interview.
8.Finely Ur Interview Performace Merrer To Ur Working Performace We are like them.
9.If u dont Know the Interviewer Qustion Pls Reply for Sir sorry I dont Know sir,This Excuse for New Qustions and Reach For Ur best Answer For Interview.
10.One Important Mind Thought Must For Go To The Interview:We are Successful In Bussiness so our don't Want Workers,They are like Working With Patner For More Achivements.
Thank U
Rajasingh
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Ujjivan Small Finance Bank Interview FAQs

How many rounds are there in Ujjivan Small Finance Bank Assistant Customer Relationship Manager interview?
Ujjivan Small Finance Bank interview process usually has 3-4 rounds. The most common rounds in the Ujjivan Small Finance Bank interview process are One-on-one Round, Aptitude Test and Resume Shortlist.
How to prepare for Ujjivan Small Finance Bank Assistant Customer Relationship Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ujjivan Small Finance Bank. The most common topics and skills that interviewers at Ujjivan Small Finance Bank expect are Customer Relationship, Sales, CRM, Acquisition and Marketing.

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Ujjivan Small Finance Bank Assistant Customer Relationship Manager Interview Process

based on 5 interviews

Interview experience

4.2
  
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At par with the average Assistant Customer Relationship Manager Salary in India
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Ujjivan Small Finance Bank Assistant Customer Relationship Manager Reviews and Ratings

based on 76 reviews

4.1/5

Rating in categories

3.9

Skill development

3.8

Work-life balance

3.5

Salary

4.0

Job security

4.0

Company culture

3.7

Promotions

3.7

Work satisfaction

Explore 76 Reviews and Ratings
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