What do you mean by Customer service ?

Question

Accepted Answer

Customer service refers to the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

Customer service involves addressing customer inquiries, concerns, and complaints.
It focuses on providing a positive and satisfactory experience for customers.
Customer service representatives act as the primary point of contact between the company and its customers.
Examples of customer service include answering phone calls, responding to emails, resolving issues, and providing product information.
Good customer service builds trust, loyalty, and enhances the overall reputation of a company.

Accepted Answer

Customer service refers to the support and assistance provided by a company to

Key aspects of customer service:
1. *Communication*: Clear, timely, and respectful interaction with customers.
2. *Problem-solving*: Resolving customer complaints, issues, or concerns.
3. *Product knowledge*: Providing information and guidance on products or services.
4. *Empathy*: Showing understanding and compassion for customers' needs and feelings.
5. *Proactive approach*: Anticipating and addressing potential customer concerns.

Accepted Answer

Customer Service | Definition, Characteristics & Types - Lesson Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.

Accepted Answer

Customer service is need

Accepted Answer

Good Interaction with customers.

What do you mean by Customer service ?

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