PoloSoft Technologies Senior Telecom Engineer Interview Questions and Answers

Good had tricky questions

Q1. Ur experience on the project
Ans. 
I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.
• Handled inbound and outbound calls to potential customers

• Provided information about insurance policies and answered customer queries

• Met daily targets for number of calls made and policies sold
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Q2. Toughest situation u ever face
Ans. 
The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.
• Remaining calm and composed

• Active listening to understand the customer's concerns

• Empathizing with the customer's frustration

• Finding a solution to address the customer's issues

• Maintaining professionalism throughout the interaction
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Q1. Tell me about your self
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Q2. How you handle aggressive customers
Ans. 
I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.
• Stay calm and composed

• Listen actively to understand their concerns

• Empathize with their emotions

• Offer solutions to address their issues

• Seek assistance from a supervisor if needed
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Q1. What's your name
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Q2. What's your ambition
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Q3. Where are you from
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Q4. Which study are you studying
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Q5. Why are choosing this job
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Q6. Are you interested this job
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Q7. Which type of languages you know
Ans. 
I am fluent in English, Hindi, and Spanish.
• English

• Hindi

• Spanish
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Easy test, can be easily solved

Q1. Tell me about yourself
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Q2. What is your work ex
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Q1. Tell me about yourself
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Details biography and other various questions

Q1. Details information and e- commerce company
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Q2. E commerce related
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Q3. What is work of commerce
Ans. 
Commerce involves the buying and selling of goods and services, as well as the exchange of money and resources.
• Commerce involves trade and transactions between businesses or individuals.

• It includes activities such as buying, selling, advertising, and marketing.

• Commerce also involves the exchange of money, goods, and services.

• Examples of commerce include online shopping, retail stores, and international trade.

• It plays a...read more
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An aptitude test is a measure of your ability to learn or perform required tasks and succeed in the environment you're in.

Group discussion is when a group of people comes together to discuss a certain topic.

Q1. Tell me about yourself. ... Why do you want to work for us? ... Give an example of where you've been able to use your leadership skills. ... What are your strengths and weaknesses? ... Where do you see you...read more
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To understand the interview attender

I would interesting on tellcaller but I have coding knowledge also