Pharmascience The Indian Ayurveda Telecalling/Telemarketing Executive Interview Questions and Answers

Yes, I have excellent communication skills and can handle customers politely.

• I always greet customers with a smile and a friendly tone.

• I listen carefully to their concerns and address them respectfully.

• I remain calm and patient, even in difficult situations.

• I offer solutions and options to help resolve any issues.

• I end the conversation with a thank you and a positive note.

• For example, when a customer is upset about a d...read more

A role play conversation between two people in English.

• Introduce yourself and greet the other person

• Engage in small talk to establish rapport

• Ask open-ended questions to gather information

• Listen actively and respond appropriately

• Offer solutions or suggestions based on the conversation

• Thank the other person and end the conversation politely