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PensionBox Customer Success Associate Interview Questions and Answers
PensionBox Customer Success Associate Interview Experiences
1 interview found
Anonymous
Selected
I was interviewed in Jan 2025.
I was asked to give a presentation to the HR and Customer success manager.
I was asked a random aptitude test, where the HR gave a situation and ask what i have to do.
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Pragati Panda
Selected
I applied via LinkedIn and was interviewed before Aug 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself and the experience
- Ans.
I am a dedicated Customer Success Associate with 3 years of experience in managing client relationships and ensuring customer satisfaction.
Managed a portfolio of 50+ clients, consistently exceeding retention goals by 20%
Implemented new customer onboarding process, resulting in 30% decrease in churn rate
Provided timely and effective support to customers, resulting in 95% satisfaction rate
Collaborated with cross-function...
- Q2. Role and responsibilities
One on one case Study round
(1 Question)
- Q1. Salary negotiation
(2 Questions)
- Q1. Asked me to give a self introduction
- Q2. Asked me about college activities
Interview Preparation Tips
Selected
I was interviewed in Jul 2024.
Communication assignment
(1 Question)
- Q1. JD explains and expectations
(1 Question)
- Q1. Speaking skills
(1 Question)
- Q1. Ability to cross sales
(1 Question)
- Q1. Salary negotiations
(1 Question)
- Q1. About yourself and past experience
I applied via Job Fair and was interviewed before Jul 2022. There were 4 interview rounds.
LR
DI
QUANT
verbal
written you have to be prepared for it
There are many details cannot write each of them
(2 Questions)
- Q1. Tech releated routnd
- Q2. What is your name tell me
Selected
I applied via LinkedIn and was interviewed before Aug 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself and the experience
- Ans.
I am a dedicated Customer Success Associate with 3 years of experience in managing client relationships and ensuring customer satisfaction.
Managed a portfolio of 50+ clients, consistently exceeding retention goals by 20%
Implemented new customer onboarding process, resulting in 30% decrease in churn rate
Provided timely and effective support to customers, resulting in 95% satisfaction rate
Collaborated with cross-function...
- Q2. Role and responsibilities
One on one case Study round
(1 Question)
- Q1. Salary negotiation
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PensionBox Customer Success Associate Interview Process
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