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Optum Global Solutions Chat Process Interview Questions and Answers

Updated 7 Sep 2023

Optum Global Solutions Chat Process Interview Experiences

1 interview found

Chat Process Interview Questions & Answers

user image akhil reddy

posted on 2 Aug 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Non IT chat process
  • Ans. 

    Non IT chat process involves providing customer support or assistance through chat messaging.

    • Respond promptly to customer inquiries

    • Provide accurate information and solutions

    • Maintain a friendly and professional tone

    • Use empathy and active listening skills

    • Handle multiple chats simultaneously

    • Follow company guidelines and protocols

    • Offer additional assistance or products/services if applicable

    • Answered by AI
    Add your answer
  • Q2. Technical knowledge, teacher process
    • Add your answer
  • Q3. Chat process non IT
    • Add your answer

Interview questions from similar companies

Chat Process Interview Questions & Answers

Accenture user image Anonymous

posted on 18 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Aptitude test, examination that attempts to determine.

Interview Preparation Tips

Interview preparation tips for other job seekers - Tailor Your Resume: Customize your resume for each job application to highlight relevant skills and experiences.

Network: Connect with professionals in your industry through networking events, LinkedIn, and informational interviews to expand your opportunities.

Online Presence: Ensure your LinkedIn profile is up-to-date and professional. Employers often check online profiles, so make a positive impression.

Research Companies: Understand the companies you're applying to. Familiarize yourself with their values, culture, and recent achievements to demonstrate genuine interest.

Practice Interviewing: Prepare for common interview questions, and practice your responses to feel more confident and articulate during interviews.

Continuous Learning: Stay updated on industry trends and acquire new skills. Employers value candidates who show a commitment to ongoing learning.

Be Proactive: Don't solely rely on job postings. Reach out to companies directly, inquire about potential openings, and express your interest in contributing to their success.

Professionalism in Communication: Whether through emails, cover letters, or interviews, maintain a professional and courteous tone to make a positive impression.

Build a Strong Portfolio: Showcase your work, projects, or relevant achievements to provide tangible evidence of your skills and capabilities.

Follow-Up: Send a thank-you email after interviews and follow up on the status of your application to demonstrate your continued interest in the position.

Transaction Processing Associate Interview Questions & Answers

Amazon Web Services user image Anonymous

posted on 21 Dec 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Versant test was conducted. Initially i felt difficult but with practice i was able to make through

Process Associate Interview Questions & Answers

Sopra Steria user image Anonymous

posted on 16 Feb 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. How do you rate your work-life balance in your career, and what initiatives do you take to maintain it?
    • Add your answer
  • Q2. What motivated you to choose your hobby, and what is it?
    • Add your answer

Process Associate Interview Questions & Answers

DXC Technology user image Anonymous

posted on 5 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Decent Questions were asked, moderate level

Round 2 - HR 

(2 Questions)

  • Q1. All about Self description and Skills.
    • Add your answer
  • Q2. Coding knowledge was checked and Technical questions were asked.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for aptitude well and u will sail through

Process Associate Interview Questions & Answers

Atos user image Anonymous

posted on 16 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Not Selected
Round 1 - Aptitude Test 

Simple 6tedj yyreee tesf

Round 2 - Group Discussion 

Gd bbbd rddsvv ttrsd yessdd trd gff ttf tyysd yyyye yywev gteweb utsss iudex yueedfghc yysdg

Round 3 - Technical 

(3 Questions)

  • Q1. Drty yrdd ii8sd uiuwcf ijusd
    • Add your answer
  • Q2. Cssru uuyee iiiinb4e iiited
    • Add your answer
  • Q3. Dddfyy uuuhec hijjxs
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple byers yurdfy uyrr

Process Associate Interview Questions & Answers

CGI Group user image Priya Murugan

posted on 13 Dec 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. About my experience and basic Interview question about my process as well as accounting related questions.
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Salary discussion
    • Add your answer

Process Associate Interview Questions & Answers

NTT Data user image Anonymous

posted on 7 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic about your profile.. previous job experiences
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical knowledge
    • Add your answer

Processing Executive Interview Questions & Answers

Hewlett Packard Enterprise user image Anonymous

posted on 18 Dec 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

A basic appitude test not much of a complications

Round 2 - One-on-one 

(3 Questions)

  • Q1. Questions based on resume
    • Add your answer
  • Q2. Operation related questions like how to respond to a customer or how to talk with a customer
    • Add your answer
  • Q3. Technical related questions on HPE products, servers related
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Operational discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Perpare on basic knowledge about servers and also how an organisation works.

Process Associate Interview Questions & Answers

FIS user image Raj Kumar

posted on 22 Sep 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Questions about fraud and dispute.

Round 3 - HR 

(1 Question)

  • Q1. Responsibility in your last job
    • Add your answer
More about working at Optum Global Solutions

Optum Global Solutions Interview FAQs

How many rounds are there in Optum Global Solutions Chat Process interview?
Optum Global Solutions interview process usually has 2 rounds. The most common rounds in the Optum Global Solutions interview process are Resume Shortlist and Technical.
What are the top questions asked in Optum Global Solutions Chat Process interview?

Some of the top questions asked at the Optum Global Solutions Chat Process interview -

  1. Non IT chat proc...read more
  2. Technical knowledge, teacher proc...read more
  3. Chat process non...read more

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Optum Global Solutions Chat Process Interview Process

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