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Muthoot Fincorp Customer Service Executive Interview Questions, Process, and Tips

Updated 25 Feb 2025

Top Muthoot Fincorp Customer Service Executive Interview Questions and Answers

View all 23 questions

Muthoot Fincorp Customer Service Executive Interview Experiences

87 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Behavioral 

(2 Questions)

  • Q1. Self introduction
  • Q2. Why you like to work here
Round 2 - Business relates 

(1 Question)

  • Q1. How to business growth for your side

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Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Numerical and non numerical questions

Round 2 - Aptitude Test 

Product based aptitude test

Round 3 - HR 

(3 Questions)

  • Q1. Self introduction
  • Q2. Job description
  • Q3. Clearing the doubts

Customer Service Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

About general knowledge

Round 2 - HR 

(2 Questions)

  • Q1. About company background
  • Q2. About working process

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company with 134 years and with good Working people
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Aptitude Test 

They asked me about banking, types of account

Interview Preparation Tips

Interview preparation tips for other job seekers - Do be disappointed. A better job is waiting for you

Muthoot Fincorp interview questions for designations

 Senior Customer Service Executive

 (37)

 Junior Customer Service Executive

 (3)

 Customer Service Representative

 (1)

 Senior Customer Service Associate

 (1)

 Service Executive

 (1)

 Customer Executive

 (1)

 Customer Sales Executive

 (1)

 Senior Customer Executive

 (1)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Aptitude Test 

About the company and its functions and basic arithmetic and communication skills

Get interview-ready with Top Muthoot Fincorp Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Company Website

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self
  • Q2. Why you want joining financial field?
  • Q3. Why are choose this job?
  • Q4. Why should I hired you?
  • Q5. What is your career objective

Customer Service Executive Jobs at Muthoot Fincorp

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude qualitative and quantitative test

Round 2 - Behavioral 

(2 Questions)

  • Q1. Prepare aptitude
  • Q2. Quantitative and qualitative question
Round 3 - Am interview 

(2 Questions)

  • Q1. About our skills
  • Q2. Strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare and go for interview
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Skill introduction
  • Q2. Company skilled
Round 2 - HR 

(2 Questions)

  • Q1. Training give to branch
  • Q2. Company introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - No
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Previous Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Better place to work
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about company
  • Q2. About your self and any experience
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Muthoot Fincorp Interview FAQs

How many rounds are there in Muthoot Fincorp Customer Service Executive interview?
Muthoot Fincorp interview process usually has 1-2 rounds. The most common rounds in the Muthoot Fincorp interview process are Aptitude Test, HR and One-on-one Round.
How to prepare for Muthoot Fincorp Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Fincorp. The most common topics and skills that interviewers at Muthoot Fincorp expect are Sales, Customer Service, Gold Loan, Marketing and Business Development.
What are the top questions asked in Muthoot Fincorp Customer Service Executive interview?

Some of the top questions asked at the Muthoot Fincorp Customer Service Executive interview -

  1. What do you know about gold loans and How will you identify whether the custome...read more
  2. How can you approach to a custom...read more
  3. How can you grow a busine...read more
How long is the Muthoot Fincorp Customer Service Executive interview process?

The duration of Muthoot Fincorp Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Muthoot Fincorp Customer Service Executive Interview Process

based on 172 interviews

3 Interview rounds

  • Aptitude Test Round - 1
  • Aptitude Test Round - 2
  • One-on-one Round
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Muthoot Fincorp Customer Service Executive Salary
based on 1.3k salaries
₹0.4 L/yr - ₹3.9 L/yr
28% less than the average Customer Service Executive Salary in India
View more details

Muthoot Fincorp Customer Service Executive Reviews and Ratings

based on 1.5k reviews

4.4/5

Rating in categories

4.4

Skill development

4.2

Work-life balance

3.9

Salary

4.4

Job security

4.3

Company culture

3.9

Promotions

4.2

Work satisfaction

Explore 1.5k Reviews and Ratings
Customer Service Executive

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₹ 2-3.25 LPA

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