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Mediterranean Shipping Company Sales Assistant Interview Questions and Answers

Updated 13 Mar 2024

Mediterranean Shipping Company Sales Assistant Interview Experiences

1 interview found

Sales Assistant Interview Questions & Answers

user image Jospa Collections

posted on 13 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is upselling and cross selling?
  • Ans. 

    Upselling is persuading a customer to buy a more expensive item, while cross selling is selling related or complementary products.

    • Upselling involves convincing a customer to purchase a higher-end product or upgrade

    • Cross selling involves offering additional products that complement or enhance the original purchase

    • Example of upselling: Suggesting a customer upgrade to a premium version of a product

    • Example of cross sellin...

  • Answered by AI
  • Q2. Your relevant skills as a sales associate
Round 2 - One-on-one 

(1 Question)

  • Q1. How to deal with unhappy customer?
  • Ans. 

    Listen to their concerns, empathize, apologize, offer a solution, follow up.

    • Listen actively to understand their concerns.

    • Empathize with their situation and show understanding.

    • Apologize for any inconvenience caused.

    • Offer a solution to address their issue.

    • Follow up to ensure their satisfaction and build trust.

    • Example: Apologize for the inconvenience and offer a refund or replacement product.

    • Example: Listen to their compl...

  • Answered by AI

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Topics to prepare for Indian Molasses Company Sales Executive interview:
  • Excel
  • Subject Matter Expertise
Interview preparation tips for other job seekers - Only believe your self full confidence.

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Salary and work experience

Round 3 - Aptitude Test 

Work for shipping industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Currently i am working in Transworld Group of companies and i am working for import & export work and account but i am newly change the my work in sales & marketing work shipping industry

I applied via Walk-in and was interviewed before Sep 2018. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Wich ports are in India
  • Ans. 

    India has multiple ports located along its coastline.

    • India has 13 major ports and around 200 minor ports.

    • Some of the major ports in India include Mumbai Port, Chennai Port, Kolkata Port, and Jawaharlal Nehru Port Trust.

    • These ports play a crucial role in facilitating international trade and commerce.

    • They handle a wide range of cargo including containers, petroleum products, coal, iron ore, and more.

    • The ports are managed...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was best experence as i was really nervous but still i maintained to b clam and cracked the interview.

I applied via Campus Placement and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About me
  • Q2. Some basic finance related technical questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Mostly last job/assignments.
  • Q2. Work profile and NDT certifications if mechanical.
Round 2 - HR 

(1 Question)

  • Q1. Salary/ false commitment now. what they tell does appear actual.

Interview Preparation Tips

Interview preparation tips for other job seekers - Get reference before interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Job Portal and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test was easy. Mostly logical thinking questions

Round 2 - One-on-one 

(1 Question)

  • Q1. More of a technical questions.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Aptitude Test 

Some quantitative and reasoning questions are there and also some shipping related questions

Round 3 - HR 

(1 Question)

  • Q1. Simply they ask introduction and geographical related questions
Round 4 - Behavioral 

(1 Question)

  • Q1. Previous experience and some process related questions for which you have applied also they ask your qualification background

Interview Preparation Tips

Topics to prepare for CMA CGM Senior Executive interview:
  • Shipping cycle
  • Types of continent
  • Bill of lading
  • Negotiable and non negotiable do
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Approached by Company and was interviewed before Feb 2023. There were 4 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. MBA HR connect session.
  • Q2. Depends on department.
Round 2 - Group Discussion 

Topics related to situational handling.

Round 3 - Coding Test 

Coding test is required for existing employees.

Round 4 - Coding Test 

Depends on department

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2024.

Round 1 - One-on-one 

(4 Questions)

  • Q1. How to work in MIS
  • Ans. 

    Working in MIS involves analyzing data, creating reports, and providing insights to support decision-making.

    • Understand the organization's data needs and objectives

    • Collect and analyze data from various sources

    • Create reports and dashboards to visualize data

    • Identify trends and patterns to provide insights for decision-making

    • Ensure data accuracy and integrity

    • Communicate findings to stakeholders

    • Stay updated on new technolog

  • Answered by AI
  • Q2. How to manage customer
  • Ans. 

    Managing customers involves understanding their needs, providing excellent service, and building strong relationships.

    • Listen to customer feedback and address any issues promptly

    • Personalize interactions to make customers feel valued

    • Use customer relationship management (CRM) tools to track interactions and preferences

    • Offer incentives or rewards for loyal customers

    • Train employees to provide exceptional customer service

  • Answered by AI
  • Q3. How to manage manpower
  • Ans. 

    Manpower can be managed by proper planning, training, communication, and motivation.

    • Develop a clear organizational structure and job roles

    • Provide adequate training and development opportunities

    • Establish effective communication channels

    • Implement performance management systems

    • Offer incentives and rewards for motivation

    • Regularly review and adjust manpower allocation based on workload and performance

  • Answered by AI
  • Q4. How to work in team
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Mediterranean Shipping Company Interview FAQs

How many rounds are there in Mediterranean Shipping Company Sales Assistant interview?
Mediterranean Shipping Company interview process usually has 2 rounds. The most common rounds in the Mediterranean Shipping Company interview process are One-on-one Round.
What are the top questions asked in Mediterranean Shipping Company Sales Assistant interview?

Some of the top questions asked at the Mediterranean Shipping Company Sales Assistant interview -

  1. What is upselling and cross selli...read more
  2. How to deal with unhappy custom...read more

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Mediterranean Shipping Company Sales Assistant Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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