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Lokal App Customer Support Manager Interview Questions and Answers

Updated 27 Feb 2025

Lokal App Customer Support Manager Interview Experiences

1 interview found

Customer Support Manager Interview Questions & Answers

user image Prathyush Varma Pusapati

posted on 27 Feb 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your ultimate goal if we have selected you for the role?
  • Ans. 

    My ultimate goal is to lead a high-performing customer support team that consistently exceeds customer expectations and drives positive business outcomes.

    • Develop and implement strategies to improve customer satisfaction and retention

    • Provide ongoing training and support to team members to enhance their skills and performance

    • Collaborate with other departments to identify and address customer issues and improve overall cu

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. HR round will be taking place

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. What is your expected salary
  • Q2. Your last experience would not be count because it is not relatable to this post , is it okay for you
  • Q3. Can you relocate from your homtown to noida
  • Q4. Provide you salary slip of last three months
  • Q5. Provide contact number of you last employer for background verification
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. General Questions
Round 2 - One-on-one 

(1 Question)

  • Q1. Previous experience and educational
Round 3 - HR 

(1 Question)

  • Q1. Regarding salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer the questions in a straightforward manner
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Share your problem solving skills from past experiences.

I was interviewed in Dec 2016.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself tell me about your internship My interview was unstructured(i.e based on your reply interviewer was asking Questions)

Interview Preparation Tips

Round: Test
Experience: Questions were very difficult and solving one Question gets you shortlisted for interview
I don't remember the Questions
Duration: 1 hour 30 minutes
Total Questions: 2

Skills: Internship Work, Inter Person Communication Skills
College Name: IIT Roorkee
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Data management intern , based in excel .interview questions
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Assignment 

SQL, excel, tableau , looker studio

Round 2 - HR 

(1 Question)

  • Q1. What is your notice period.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Merge Sort based question
Round 3 - Technical 

(1 Question)

  • Q1. DP based question
Round 4 - Behavioral 

(1 Question)

  • Q1. Design API Rate Limiter
  • Ans. 

    Design an API rate limiter to control the number of requests a user can make within a certain time frame.

    • Implement a token bucket algorithm to track and limit the number of requests per user.

    • Set a maximum limit of requests per user per time frame (e.g. 100 requests per hour).

    • Use a sliding window to track the requests and reset the limit after the time frame expires.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just medium leetcode questions

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. DSA round and medium level
  • Q2. Merge sort type/variation
Round 3 - Technical 

(1 Question)

  • Q1. Data Structure and Algorithms
Round 4 - Technical 

(1 Question)

  • Q1. System Design LLD round
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic resume based questions
  • Q2. Explain your internship experience
Round 3 - HR 

(1 Question)

  • Q1. Basic resume based questions
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Lokal App Interview FAQs

How many rounds are there in Lokal App Customer Support Manager interview?
Lokal App interview process usually has 2 rounds. The most common rounds in the Lokal App interview process are One-on-one Round.

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Lokal App Customer Support Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
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based on 2 reviews

4.5/5

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4.5

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4.5

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4.5

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4.5

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5.0

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