How to manage central underwriting cases with sales and branch credit team

Question

Accepted Answer

To manage central underwriting cases with sales and branch credit team, effective communication and collaboration are key.

Establish clear communication channels between the central underwriting team, sales team, and branch credit team.
Regularly hold meetings or conference calls to discuss and review underwriting cases, ensuring everyone is on the same page.
Define roles and responsibilities for each team to avoid duplication of efforts and ensure efficient workflow.
Implement a centralized system or software to track and manage underwriting cases, allowing all teams to access and update information in real-time.
Provide training and support to the sales and branch credit teams to enhance their understanding of underwriting processes and criteria.
Encourage open and transparent communication, fostering a collaborative environment where teams can share insights and challenges.
Establish performance metrics and KPIs to monitor the effectiveness of the central underwriting process and identify areas for improvement.
Regularly review and update underwriting policies and guidelines to align with changing market conditions and risk appetite.
Example: The central underwriting team can provide feedback and recommendations to the sales team on potential credit risks associated with certain customers or industries.
Example: The branch credit team can provide valuable insights on local market conditions and customer relationships that can inform the central underwriting team's decision-making process.

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