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Home Credit Finance Complaint Specialist Interview Questions and Answers

Updated 16 Oct 2023

Home Credit Finance Complaint Specialist Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. General questions about personal and work experience
Round 3 - One-on-one 

(2 Questions)

  • Q1. Objection handling
  • Q2. Email writing and escalations

Interview Preparation Tips

Interview preparation tips for other job seekers - For job security you can come in but the growth rate is slow like snails

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self
Round 2 - HR 
Round 3 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips

Interview Preparation Tips

Interview preparation tips for other job seekers - They asked self introduction, and about me and previous job also then he selected to me

Interview Questionnaire 

2 Questions

  • Q1. About myself and hobbies
  • Q2. About icici bank

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be honest and don't tell a lie

I applied via Referral and was interviewed in Jun 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Each and every question regarding my past job experiance, my Education life, they test my knowledge by asking various questions during interview..
  • Q2. Though I get this job but my aim is always high about my future...I want to work for any company bt My remunarations and job satisfaction is always my first priority.... I respect my family and my Work......

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a great experiance...
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Journey of Life
  • Ans. 

    Life is a journey filled with ups and downs, challenges and opportunities, growth and self-discovery.

    • Life is a series of experiences that shape who we are

    • We encounter obstacles and setbacks that test our resilience

    • There are moments of joy and success that make the journey worthwhile

    • Self-reflection and personal growth are key components of the journey

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Case Study 

How to handling customer?

Round 3 - One-on-one 

(1 Question)

  • Q1. How to work npa bucket
  • Ans. 

    Working the NPA bucket involves effectively managing and recovering non-performing assets.

    • Identify and prioritize non-performing assets

    • Develop and implement strategies for recovery

    • Monitor and track progress regularly

    • Utilize legal and collection resources when necessary

    • Maintain strong communication with borrowers

    • Analyze root causes of non-performing assets and address them

    • Collaborate with internal teams and external age...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Brief description about your work profile
  • Ans. 

    I have over 5 years of experience in data analysis, market research, and financial modeling.

    • Conducted market research to identify trends and opportunities

    • Developed financial models to support business decisions

    • Analyzed data to provide insights and recommendations

    • Presented findings to senior management

    • Collaborated with cross-functional teams to drive strategic initiatives

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self Introduction and Ability of working
  • Q2. Family Background and good communication skill

Interview Preparation Tips

Interview preparation tips for other job seekers - Shriram Finance is good to grow your carrier and job satisfaction.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Do u have any expernice
Round 3 - Technical 

(1 Question)

  • Q1. Wht re u exoerince periovious company

Interview Preparation Tips

Interview preparation tips for other job seekers - I intersted this job
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self
  • Q2. My name is ashutosh jha I am basically from bihar but now I currently staying in Rajkot gujrat I recently completed master's in RK University Rajkot
  • Q3. I didi may graduation in Bihar University mujafrpur with math honours
  • Q4. I belong in nuclear family I have five siblings two brothers and three sisters my father's is farmer and mother'sis house wife
  • Q5. My hobbies are playing cricket and listening to music my strength are self motivated and good learner my weakness is trouble saying no to others
Round 2 - Aptitude Test 

Math reasoning English

Interview Preparation Tips

Interview preparation tips for other job seekers - This platform help the finding job
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Home Credit Finance Interview FAQs

How many rounds are there in Home Credit Finance Complaint Specialist interview?
Home Credit Finance interview process usually has 3 rounds. The most common rounds in the Home Credit Finance interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Home Credit Finance Complaint Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Home Credit Finance. The most common topics and skills that interviewers at Home Credit Finance expect are Complaint Handling, Customer Complaints, Customer Experience, MS Office and Objection Handling.
What are the top questions asked in Home Credit Finance Complaint Specialist interview?

Some of the top questions asked at the Home Credit Finance Complaint Specialist interview -

  1. Email writing and escalati...read more
  2. Objection handl...read more

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Home Credit Finance Complaint Specialist Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Home Credit Finance Complaint Specialist Salary
based on 30 salaries
₹1.5 L/yr - ₹4.9 L/yr
25% less than the average Complaint Specialist Salary in India
View more details

Home Credit Finance Complaint Specialist Reviews and Ratings

based on 13 reviews

4.4/5

Rating in categories

3.5

Skill development

4.1

Work-life balance

3.9

Salary

4.3

Job security

4.3

Company culture

3.3

Promotions

3.9

Work satisfaction

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