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Healthcare Industry Customer Relation Officer Interview Questions and Answers

Updated 11 Nov 2022

Healthcare Industry Customer Relation Officer Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About myself and expected CTC
Round 3 - One-on-one 

(1 Question)

  • Q1. About the job role and previous experience
Round 4 - One-on-one 

(1 Question)

  • Q1. Why this industry and what do u understand by the customer care officer?

Interview Preparation Tips

Interview preparation tips for other job seekers - Know about the job u r applying for and the work culture u r going to b part of

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About self and family background
  • Q2. Document verification
  • Q3. Background verification

Interview Preparation Tips

Interview preparation tips for other job seekers - All about self and documents verification and interview
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. I have interest in company
Round 3 - Technical 

(1 Question)

  • Q1. Technical is best knowledge in this company
Round 4 - Group Discussion 

Group decision is the best platform

Round 5 - Technical 

(1 Question)

  • Q1. Any for sales, marketing
Round 6 - HR 

(1 Question)

  • Q1. This side is amit ranjan
Round 7 - HR 

(1 Question)

  • Q1. Discuss with team
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself What is your hobbies
Round 3 - One-on-one 

(2 Questions)

  • Q1. Resume related questions Why did u choose this field
  • Q2. They will check your communication so be bold and answer all the question
Round 4 - Aptitude Test 

Versant test
This is easy round

Interview Preparation Tips

Topics to prepare for HCL Healthcare Customer Service Representative interview:
  • Communication Skills
  • Telecommunication
Interview preparation tips for other job seekers - Experienced don't go for this job role because they won't hire experienced
Freshers can go but competition will be heavy and Bond will be there
If you're resume was last they won't select
All the best to all job seekers but please go if you're friends anyone is working there! Otherwise don't go this is my personal opinion and if you go with your friend they will select any one they won't select u both!! So think before going with your friends
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Do you know about Excel?

Interview Preparation Tips

Topics to prepare for Metropolis Healthcare Customer Service Representative interview:
  • Excel
  • Communication Skills
Interview preparation tips for other job seekers - Be polite in an interview and be confident while giving answers.

I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Return on investment
  • Q2. Anual distributor business profits

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduction, way of talking Calculation and your every Anwer with logically

Interview Questionnaire 

2 Questions

  • Q1. To tell about yourself, and brief about work experience?
  • Q2. In an interview, you have to speak on any topic? For instance I converse that, my hobby is to watch cricket, so the interviewer would ask to tell about your favorite cricketer.

Interview Questionnaire 

4 Questions

  • Q1. Tell me a situation when you failed
  • Q2. Why wipro BPO why not other company
  • Ans. 

    Wipro BPO offers excellent customer service and has a strong reputation in the industry.

    • Wipro BPO has a track record of providing exceptional customer service.

    • The company has a strong reputation in the industry for its customer-centric approach.

    • Wipro BPO offers extensive training and development programs for its customer service executives.

    • The company has a global presence and provides opportunities for career growth a...

  • Answered by AI
  • Q3. Tell me your last movie
  • Q4. Tell me a situation when you have done mistake on your work

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What do You know about SHIKSHA ?
  • Q2. What reminds you to think of your mother everytime you eat

Interview Preparation Tips

Interview preparation tips for other job seekers - Politely admit if you dont know any of the interview answers and assure them whether you get the job or not but definitely will try to learn that.

Interview Questionnaire 

1 Question

  • Q1. Reading credit card quires.

Healthcare Industry Interview FAQs

How many rounds are there in Healthcare Industry Customer Relation Officer interview?
Healthcare Industry interview process usually has 4 rounds. The most common rounds in the Healthcare Industry interview process are One-on-one Round, Resume Shortlist and HR.

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