2 HDFC Bank Customer Relationship Management Executive Interview Questions & Answers | Complete Prep Guide 2025

HDFC Bank Customer Relationship Management Executive Interview Experiences

1 interview found

Customer Relationship Management Executive Interview Questions & Answers

Suganya

posted on 22 Jan 2025

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I appeared for an interview in Dec 2024.

Round 1 - One-on-one

(1 Question)

Q1. Self introduction

Add your answer

Round 2 - Assignment

Sales assignment given to explain the process of sales

Round 3 - HR

(1 Question)

Q1. Personal information nd company information

Add your answer

Interview questions from similar companies

Relationship Manager Interview Questions & Answers

Kotak Mahindra Bank

Anonymous

posted on 3 Jan 2021

Interview Questionnaire

2 Questions

Q1. Why choose bank job

Add your answer

Q2. Bank job is professional job here upgrade your skill and learn all human profile, your career growth so up.

Add your answer

Relationship Manager Interview Questions & Answers

Kotak Mahindra Bank

Anonymous

posted on 19 Jun 2021

Interview Questionnaire

1 Question

Q1. What is your best skill?

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Relationship Manager Interview Questions & Answers

ICICI Bank

Anonymous

posted on 8 Jul 2021

I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Work Experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For experience candidate,they only want to know about ur job profile

Relationship Manager Interview Questions & Answers

ICICI Bank

Anonymous

posted on 31 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. Only how much revenue you ll be give evrey month...only sales related question thats it.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I was so much excited, i cant slepp those days...

Relationship Manager Interview Questions & Answers

ICICI Bank

Anonymous

posted on 27 Sep 2022

I applied via Company Website and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Assignment

They asked me to write an essay

Round 3 - Aptitude Test

There are some set of questions of simple maths English and general knowledge

Round 4 - HR

(3 Questions)

Q1. Whatever they ask just answer them with confidence

Add your answer

Q2. What do you know about sales?

Ans.

Sales involves the process of convincing potential customers to purchase a product or service.

Sales involves identifying potential customers and their needs
It requires effective communication and persuasion skills
Salespeople must be knowledgeable about the product or service they are selling
Closing the sale is the ultimate goal
Examples include selling cars, insurance, or software

Answered by AI

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Q3. How will you communicate with customers ?

Ans.

I will communicate with customers through various channels and tailor my approach to their preferences.

I will ask customers their preferred method of communication
I will use email, phone, and in-person meetings as appropriate
I will be responsive and timely in my communication
I will listen actively and address any concerns or questions
I will provide regular updates on account activity and performance
For example, if a cu...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and be yourself. If you love to talk with random people you can do banking also. Its all about communication skill.

Relationship Manager Interview Questions & Answers

ICICI Bank

Anonymous

posted on 27 Jul 2021

I applied via Campus Placement and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Difference between sales and operations ,also tell why to be a sales person rather having a desk job

Ans.

Sales involves generating revenue while operations involve managing resources. Sales offers more flexibility and potential for growth.

Sales involves identifying and pursuing potential customers while operations involve managing resources to deliver products or services.
Sales requires strong communication and interpersonal skills while operations require strong organizational and problem-solving skills.
Sales offers more...

Answered by AI

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident whatever you are saying and deliver those things which they want to listen. Dont add your personal perspective about it.

Relationship Manager Interview Questions & Answers

ICICI Bank

Anonymous

posted on 31 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. Only how much revenue you ll be give evrey month...only sales related question thats it.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I was so much excited, i cant slepp those days...

Relationship Manager Interview Questions & Answers

ICICI Bank

Anonymous

posted on 18 Aug 2021

I applied via Company Website and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire

8 Questions

Q1. "Digitalisation in banking sector " it was my G.D topic.

Ans.

Digitalisation in banking sector has revolutionized the way banking is done.

Digitalisation has made banking more convenient and accessible for customers.
Online banking, mobile banking, and digital wallets are some examples of digitalisation in banking.
Digitalisation has also led to the development of new financial products and services.
It has improved the efficiency and speed of banking operations.
However, digitalisati...

Answered by AI

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Q2. After I got selected for for interview their first question was 1) Tell me about yourself.

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Q3. Have you any knowledge about ICICI Bank ?

Add your answer

Q4. Yes, it's one of the largest bank in India it's a commercial bank. You also mentioned name of the CEO, head office where situated, few banking products name.

Add your answer

Q5. Sell me this pen

Ans.

This pen is a must-have for anyone who values quality and style.

This pen is made with high-quality materials that ensure a smooth writing experience.
It has a sleek and stylish design that will make you stand out in any setting.
The pen is also refillable, making it a sustainable and cost-effective choice.
It's perfect for professionals, students, and anyone who wants to make a statement with their writing.
With this pen, ...

Answered by AI

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Q6. Firstly I took the pen from his hand and searched the name of the company and the price of the pen after that I was able to convinced him that at this price you would able to use the branded pen. Actually ...

Add your answer

Q7. As I see in your resume that you are a B.TECH engineer then why you want to join in Bank?

Add your answer

Q8. Sir I came to know that your po program teaches me various subjects and knowledge building programs which are relevant to my current degree and if I will selected then I will be lucky enough also I learn t...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should focus on English, in interview process you should give answer in English only.

Relationship Manager Interview Questions & Answers

ICICI Bank

Anonymous

posted on 18 May 2021

I applied via Company Website and was interviewed before May 2020. There were 5 interview rounds.

Interview Questionnaire

2 Questions

Q1. What if you got posted to Chennai?note: I born and bought up in Uttar Pradesh

Add your answer

Q2. I showed my mobile and replied to the interviewer that I have a friend in each state so no language barriers and concluded that I will use mobile app in the beginning soon will opt mobility is not an issue...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Switch off your emotional side and be practical and logical in your responses nothing is to let science, not even a NASA interview be yourself

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Customer Relationship Management Executive interview?

HDFC Bank interview process usually has 3 rounds. The most common rounds in the HDFC Bank interview process are One-on-one Round, Assignment and HR.

Deputy Manager 15.1k salaries	₹2 L/yr - ₹8.4 L/yr
Manager 10.2k salaries	₹5 L/yr - ₹14.5 L/yr
Assistant Manager 9.4k salaries	₹1.7 L/yr - ₹7.3 L/yr
Relationship Manager 6.2k salaries	₹2 L/yr - ₹12.5 L/yr
Senior Manager 6.2k salaries	₹8 L/yr - ₹24 L/yr

HDFC Bank Customer Relationship Management Executive Interview Questions and Answers

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