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Globiva Interview Questions, Process, and Tips

Updated 11 Mar 2025

Top Globiva Interview Questions and Answers

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Globiva Interview Experiences

Popular Designations

106 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Say about yourself
  • Q2. Where do you live

Process Associate Interview Questions asked at other Companies

Q1. How will you explain a red colour (or any colour) to a person who is blind since his or her birth?
View answer (21)

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Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Aug 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What was your experience with your last company?
  • Ans. 

    I had a successful track record of exceeding sales targets and building strong relationships with clients.

    • Consistently exceeded sales targets by 20% each quarter

    • Developed and maintained relationships with key clients, resulting in a 30% increase in repeat business

    • Implemented new sales strategies that led to a 15% growth in market share

  • Answered by AI
  • Q2. Is it possible to sell a bottle of water to a person who is only thirsty?
  • Ans. 

    Yes, it is possible to sell a bottle of water to a person who is only thirsty by highlighting the benefits of staying hydrated.

    • Emphasize the importance of staying hydrated for overall health and well-being.

    • Explain how drinking water can help quench immediate thirst and prevent dehydration.

    • Offer information on the quality and purity of the water in the bottle to appeal to the customer's need for a reliable source of hyd

  • Answered by AI
Round 2 - Assignment 

Sell any ideas or concepts to the interviewer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't miss an opportunity to deliver your sales pitch.

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what is selling and how you can sell it?
View answer (51)
Globiva Interview Questions and Answers for Freshers
illustration image

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 28 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Customer service how handling the customer

Round 2 - Coding Test 

Customer service how handling customer

BPO Executive Interview Questions asked at other Companies

Q1. What is BPO and why it is important for the company?
View answer (4)

HR Executive Interview Questions & Answers

user image Alisha SK

posted on 19 Feb 2025

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction and previous company experience

HR Executive Interview Questions asked at other Companies

Q1. What do you know about Labor Law
View answer (6)

Globiva interview questions for popular designations

 Customer Support Executive

 (7)

 Customer Care Executive

 (7)

 Associate

 (7)

 Customer Service Executive

 (6)

 Customer Service Associate

 (5)

 Process Associate

 (5)

 Sales Executive

 (4)

 Customer Support Associate

 (3)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your hobbies
  • Q3. About your hometown
  • Q4. What is customer service
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It includes being attentive, empathetic, and patient with customers.

    • Examples of customer service include answering phone calls, responding to emails, and assisting customers in person.

    • Customer service aims to ensure cu

  • Answered by AI
  • Q5. Tell me about your school life

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)

Get interview-ready with Top Globiva Interview Questions

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Describe urself
  • Ans. 

    I am a dedicated and empathetic customer support executive with a passion for helping customers resolve their issues.

    • Excellent communication skills

    • Strong problem-solving abilities

    • Empathetic and patient demeanor

    • Experience in handling customer complaints and inquiries

    • Ability to work well under pressure

  • Answered by AI

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Jobs at Globiva

View all
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. It’s basically HR screening round, HR will ask you few questions like, work experience, core technology and CTC and few relatively questions
Round 2 - Technical 

(1 Question)

  • Q1. Few basics technical questions.
Round 3 - Departmant HOD 

(1 Question)

  • Q1. They will ask all relatives questions l, like where will you see yourself in 5 years and few questions related to team management.

Interview Preparation Tips

Interview preparation tips for other job seekers - Not recommended to join, work culture is not good, strict timing, no employment value, no personal growth.

Senior Engineer Interview Questions asked at other Companies

Q1. what is the meaning of M in M20,M25,M30 grade of concrete?
View answer (57)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why in BPO industry
  • Q2. Would you be comfortable in rotational shifts
Round 2 - Technical 

(1 Question)

  • Q1. AI varsan test for English

Interview Preparation Tips

Interview preparation tips for other job seekers - Descent English knowledge required

Process Associate Level 1 Interview Questions asked at other Companies

Q1. 1.What is rtgs? 2.Difference between rtgs and neft
View answer (3)

Associate Interview Questions & Answers

user image Anonymous

posted on 30 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What is customer support?
  • Ans. 

    Customer support is the assistance provided to customers before, during, and after a purchase.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It can be provided through various channels such as phone, email, chat, or in-person.

    • Customer support aims to ensure customer satisfaction and loyalty.

    • Examples include troubleshooting technical problems, processing returns, and providing product in

  • Answered by AI
  • Q3. Why should we hire you

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me About Yourself
Round 2 - Aptitude Test 

How to collect data for free?

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)
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Globiva Interview FAQs

How many rounds are there in Globiva interview?
Globiva interview process usually has 2-3 rounds. The most common rounds in the Globiva interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Globiva interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Globiva. The most common topics and skills that interviewers at Globiva expect are Customer Service, Communication Skills, Outbound Sales, Telesales and voice process.
What are the top questions asked in Globiva interview?

Some of the top questions asked at the Globiva interview -

  1. What was your KRA, Throughput, FPA and how u calculate th...read more
  2. What do you mean by customer ca...read more
  3. How to make a sale? Sell me a credit card or pen or bangle! These are some ques...read more
How long is the Globiva interview process?

The duration of Globiva interview process can vary, but typically it takes about less than 2 weeks to complete.

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Globiva Interview Process

based on 121 interviews

Interview experience

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Globiva Reviews and Ratings

based on 1.5k reviews

3.1/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.9

Salary

2.9

Job security

3.0

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 1.5k Reviews and Ratings
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