60+ Genpact Voice Process Executive Interview Questions & Answers | Complete Prep Guide 2025

Genpact Voice Process Executive Interview Experiences

20 interviews found

Voice Process Executive Interview Questions & Answers

Anonymous

posted on 21 Feb 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Company Website and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Introduce yourself

Add your answer

Q2. How many languages you know

Ans.

I am fluent in three languages - English, Spanish, and French.

Fluent in English, Spanish, and French
Can communicate effectively in all three languages
Have experience working in multilingual environments

Answered by AI

View 3 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Voice Process Executive Interview Questions & Answers

Sunitha Tikedar

posted on 13 Sep 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

No response

I was interviewed in Aug 2023.

Round 1 - One-on-one

(1 Question)

Q1. Self introduction, and memorable moments in your which we have to tell them in hindi

Add your answer

Round 2 - Assignment

I couldn't able to attend it

Interview Preparation Tips

Interview preparation tips for other job seekers - I had cleared the first round but while 2nd round didn't able to login the assignment because of mic problem that's how I lost my job Genpact so if ur preparing for Genpact then please make sure u have good laptop and mic which work properly

Voice Process Executive Interview Questions & Answers

Anonymous

posted on 2 Feb 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Tell me about yourself About family About your state

Add your answer

Q2. Why should we hire you as a fresher.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, keep smiling and don't be nervous . Be honest about yourself. Don't blabber.

What people are saying about Genpact

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kyubi

works at

Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accentur... read more

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Voice Process Executive Interview Questions & Answers

Anonymous

posted on 15 May 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Company Website and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Tell me About your self.

Ans.

I am a dedicated and experienced Voice Process Executive with excellent communication skills.

I have worked in the voice process industry for 5 years.
I have a strong command over spoken English and have consistently met or exceeded targets in my previous roles.
I am skilled in handling customer queries, resolving complaints, and providing exceptional customer service.
I am familiar with using various voice process tools a...

Answered by AI

Add your answer

Round 2 - Aptitude Test

I have mention in my cv...
my hobbies is listening music, cooking food nd helping ..
1.helping means which type of helping you can
2. what's a meaning of your name.
3. u live in kolkata then tell me something about kolkata.

Interview Preparation Tips

Interview preparation tips for other job seekers - genpect is a ideal place where u can learn more , gain ur knowledge Nd skills also. u can definitely try to join this MNC co.

Voice Process Executive Interview Questions & Answers

Anonymous

posted on 31 May 2022

I applied via Company Website

Round 1 - One-on-one

(4 Questions)

Q1. What are the two things in India do you think has to change ? And why

Add your answer

Q2. How do you handle a frustrated costumer?

Ans.

To handle a frustrated customer, listen actively, empathize, apologize, offer a solution, and follow up.

Listen actively to the customer's concerns and let them vent their frustration.
Empathize with the customer and acknowledge their feelings.
Apologize for any inconvenience caused and take responsibility for the issue.
Offer a solution or options to resolve the issue and ensure customer satisfaction.
Follow up with the cu...

Answered by AI

Add your answer

Q3. What do you think about costumer service?

Add your answer

Q4. How do you get to know about this job

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewer wants excellent communication skills.

Voice Process Executive Interview Questions & Answers

Anonymous

posted on 29 May 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself

View 1 more answer

Q2. Speek on any topic for one minute

View 4 more answers

Round 2 - Voice Assessment test

(1 Question)

Q1. It is a written test

Add your answer

Round 3 - One-on-one

(4 Questions)

Q1. Go through your profile

Ans. Speak on any topic in other language hindi

Answered Anonymously

Add your answer

Q2. Elaborate your previous work roles and responsibilities

Add your answer

Q3. Why Did you leave the Previous company

Add your answer

Q4. What kind of skills you have improved when you were idle

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to have lengthy conversations, speak continuously without giving pause until interviewer asked to stop, Avoid filling gaps saying prepared for other jobs,learning or pursuing other things. Be talkative

Voice Process Executive Interview Questions & Answers

Anonymous

posted on 7 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. About yourself , weakness and strength.

Add your answer

Q2. Speak on a topic (ongoing situations)

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s just waste of time as they keep candidates on hold for further rounds. They get disappeared for weeks by saying us we will be getting a call for next round of interview .

Voice Process Executive Interview Questions & Answers

Anonymous

posted on 28 Apr 2022

I applied via Company Website

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. Interduce your self?

Add your answer

Q2. Are you experience are not

Add your answer

Q3. Interduce your self in hindi?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic faceing interview round

Voice Process Executive Interview Questions & Answers

Anonymous

posted on 12 Jul 2022

I applied via Monster and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. Speak about the passages nd real time incidentsvthat you have faced

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn the good proactive communication skills in hindi,english,

Voice Process Executive Interview Questions & Answers

Anonymous

posted on 27 Feb 2022

I applied via Campus Placement and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Group Discussion

About democracy one after one they have to share there experience at last all together has to get convinced by our thoughts

Round 3 - About myself

(1 Question)

Q1. Tell me about your self

Ans. They alredy knw abt our details so I just said about my family

Answered Anonymously

Add your answer

Round 4 - HR

(5 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. What is your family background?

Add your answer

Q3. Why should we hire you?

Add your answer

Q4. Where do you see yourself in 5 years?

Add your answer

Q5. What was the difference between ur mother and another mothers

Ans. I've just answered about my mother..at last he rejected me just bcoz of the question clarity not understand by me he asked about the difference and I just said only my mother

Answered Anonymously

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do please listen properly to there question and do answer them

Genpact Interview FAQs

How many rounds are there in Genpact Voice Process Executive interview?

Genpact interview process usually has 2 rounds. The most common rounds in the Genpact interview process are HR, One-on-one Round and Resume Shortlist.

How to prepare for Genpact Voice Process Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Genpact. The most common topics and skills that interviewers at Genpact expect are voice process, Customer Handling, Customer Service, BPO Customer Service and BPO Voice.

What are the top questions asked in Genpact Voice Process Executive interview?

Some of the top questions asked at the Genpact Voice Process Executive interview -

how does a bank generates reven...read more
How many languages you k...read more
Tell about hyderabad in hi...read more

How long is the Genpact Voice Process Executive interview process?

The duration of Genpact Voice Process Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Genpact Voice Process Executive Salary

based on 31 salaries

₹1.4 L/yr - ₹3.5 L/yr

At par with the average Voice Process Executive Salary in India

View more details

Genpact Salaries in India

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Assistant Manager 20k salaries	₹0 L/yr - ₹0 L/yr
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