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30+ EXL Service Interview Questions and Answers for Freshers
Q1. If I have 333 digits to number pages of a book, How many pages can I number ?
333 digits can number 166 pages of a book.
Each page number takes up 2 digits.
The first page is numbered 01.
The last page that can be numbered is 166.
The remaining 2 digits are used for the cover page or other information.
Q2. Explain about ERP, it's advantages(a software which I worked upon during my internship)
ERP is a software that integrates various business processes and functions into a single system.
ERP stands for Enterprise Resource Planning.
It helps organizations streamline their operations and improve efficiency.
Advantages of ERP include centralized data management, improved collaboration, and better decision-making.
It automates processes like inventory management, financials, human resources, and customer relationship management.
ERP provides real-time visibility into busin...read more
Q3. If I have to sell a new phone to a customer that is very costly, how will you approach the customer?
To approach a customer for selling a costly new phone, I would focus on highlighting the unique features, benefits, and value it offers.
Understand the customer's needs and preferences
Highlight the unique features and benefits of the phone
Emphasize the value and long-term benefits of investing in a high-quality phone
Offer flexible payment options or financing plans
Provide comparisons with other phones to showcase the superiority of the new phone
Offer a trial period or money-ba...read more
Q4. Write an algorithm to optimize EXL interview process.
Algorithm to optimize EXL interview process
Identify key performance indicators (KPIs) for the interview process
Use data analytics to track and analyze the KPIs
Implement automation and AI to streamline the process
Incorporate feedback from candidates and interviewers to continuously improve the process
Q5. What are inner joins, outer joins, left join
Inner joins, outer joins, and left join are types of SQL joins used to combine data from multiple tables.
Inner join returns only the matching records from both tables.
Outer join returns all records from both tables, including non-matching records.
Left join returns all records from the left table and the matching records from the right table.
Example: INNER JOIN customers ON orders.customer_id = customers.customer_id
Example: LEFT JOIN customers ON orders.customer_id = customers...read more
Q6. Why analytics ? Why EXL? 1 elaborated GUESTIMATE 5 years plan Biggest achievements in life (professional and personal)
Analytics is crucial for informed decision-making and driving business growth. EXL's expertise and innovative solutions make them the ideal choice.
Analytics provides valuable insights into customer behavior, market trends, and business performance.
Data-driven decision-making is essential for staying competitive in today's fast-paced business environment.
EXL's advanced analytics capabilities and industry expertise enable them to deliver innovative solutions that drive business...read more
Q7. Explain DML, DDL, TCL(terms used in SQL)
DML, DDL, and TCL are terms used in SQL for manipulating and managing data.
DML (Data Manipulation Language) is used for inserting, updating, and deleting data in a database.
DDL (Data Definition Language) is used for creating, altering, and dropping database objects such as tables, indexes, and views.
TCL (Transaction Control Language) is used for managing transactions in a database, including committing or rolling back changes.
Examples of DML statements include INSERT, UPDATE,...read more
Q8. What is big data
Big data refers to large and complex data sets that cannot be processed using traditional data processing methods.
Big data involves the collection, storage, and analysis of massive amounts of data
It requires advanced technologies and tools to process and make sense of the data
Examples of big data include social media data, sensor data, and financial market data
Q9. Number of guitars in n trichy
The question is unclear and lacks context. More information is needed to provide an accurate answer.
What is the context of the question? Is it related to a specific store or location?
What is the timeframe for the question? Is it asking for current inventory or historical data?
Are there any assumptions that can be made based on the information given?
Without additional information, it is impossible to provide an accurate answer.
Q10. If I have to install a light pole on the road, what should its height be? (use logic)
The height of a light pole on the road should be determined based on factors such as road width, lighting requirements, and safety regulations.
Consider the width of the road and the distance between light poles to ensure adequate lighting coverage.
Take into account the height of nearby buildings or structures that may obstruct the light.
Adhere to safety regulations and guidelines regarding the minimum and maximum height of light poles.
Consider the type of lighting fixtures be...read more
Q11. If I have to install an elevator in the Sabarmati building, give me 5-6 factors that I need to consider
Factors to consider when installing an elevator in the Sabarmati building
Building regulations and permits
Structural integrity of the building
Available space and layout
Electrical and mechanical requirements
Safety features and emergency protocols
Maintenance and servicing
Q12. Puzzle: There are three ants, each at a corner of an equilateral triangle. Each of them can move along any of the two sides independent of the other two ants. What is the probability that none of the ants colli...
read moreThree ants on an equilateral triangle can move along any two sides. What is the probability of no collision?
Each ant has two possible directions to move
The probability of collision is 1/3
The probability of no collision is 8/27
Q13. Puzzle : Consider the top face of a rubik's cube. An insect is sitting on the middle block. It can only crawl sideways not diagonally i.e for every step it has 4 options. What is the probability that it will co...
read moreCalculate probability of an insect on a Rubik's cube returning to center block after 2 moves and falling on side face on 3rd move.
The insect has 4 options for each move
To return to center block, it must move in opposite direction of its first move
Probability of returning to center block after 2 moves is 0.125
Probability of falling on side face on 3rd move is 0.5
Q14. Puzzle 1 : 2 trains start from respective stations towards each other at the same time say from Delhi & Jaipur. A bird starts with the train from delhi towards the other train & reverses its direction as soon a...
read moreThe bird travels the same distance as the sum of the distances covered by both trains.
The bird starts with one train and reverses its direction when it reaches the other train.
This process continues until the two trains collide.
The distance traveled by the bird is equal to the sum of the distances covered by both trains.
Q15. Tell the smallest number which when divided by 2 gives a remainder 1, when divided by 3 gives a remainder 2, when divided by 4 gives 3 & so on till when divided by 9 gives the remainder 8.
Smallest number with remainders when divided by 2 to 9.
Find the LCM of 2 to 9.
Add 1 to the LCM until it satisfies the given remainders.
The final number is the smallest number that satisfies all the remainders.
Q16. You are a bank owner & you need to design a new credit system. What factors will you consider before judging whether a customer should be given a loan or not
Factors to consider before giving a loan to a customer as a bank owner
Credit score and history
Income and employment status
Debt-to-income ratio
Collateral or assets
Purpose of the loan
Repayment ability
Credit utilization ratio
Legal and regulatory requirements
Q17. Puzzle 2 : There are 25 horses & 1 racing course with 5 lanes. We don't have a stopwatch or anything to note the time. Tell the minimum number of races required to get the fastest 3 horses of the lot.
25 horses, 5 lanes, no stopwatch. Find fastest 3 horses. Minimum races required?
Divide horses into 5 groups of 5 each
Race each group, identify fastest horse from each group
Race the 5 fastest horses, identify the fastest horse
Repeat the process with the remaining 20 horses
Total races required = 7
Q18. Puzzle: There are three jars, one of them is filled with oranges, another with apples and the third one with both apples and oranges. But all the three jars have been labeled wrong. Now you have an option to pi...
read morePick a fruit from the jar with both apples and oranges. Then deduce the contents of each jar based on the fruit you picked.
Pick a fruit from the jar labeled 'apples and oranges'
If you picked an apple, then the jar labeled 'apples' actually contains oranges and the jar labeled 'oranges' actually contains apples
If you picked an orange, then the jar labeled 'oranges' actually contains apples and the jar labeled 'apples' actually contains oranges
Q19. What is the role of Visa or mastercard or AmEx on your credit cards
Visa, Mastercard, and AmEx are payment networks that process transactions made with credit cards.
Visa, Mastercard, and AmEx are payment networks that facilitate transactions between merchants, banks, and cardholders.
They provide the infrastructure for credit card transactions to occur, including authorization, clearing, and settlement.
Visa and Mastercard are accepted at most merchants worldwide, while AmEx is more exclusive and typically accepted at higher-end establishments....read more
Q20. Tell some places/fields around you where you think analytics is been used
Analytics is used in various fields around me
Marketing and advertising
Finance and banking
Healthcare and medicine
Sports and fitness
Transportation and logistics
Q21. How would you estimate the distance between Delhi and Beijing?
The distance between Delhi and Beijing can be estimated using various methods.
One can use the Haversine formula to calculate the distance based on the latitude and longitude of the two cities.
Another method is to use online distance calculators that take into account the flight distance and driving distance.
The distance can also be estimated by looking at the approximate time it takes to travel between the two cities by air or road.
Factors such as the mode of transportation, ...read more
Q22. Estimate the no. of Rs. 1000 notes in India before demonetization
Estimating the number of Rs. 1000 notes in India before demonetization.
The total currency in circulation before demonetization was around Rs. 17.77 lakh crore.
Rs. 1000 notes constituted around 39% of the total currency in circulation.
Therefore, the estimated number of Rs. 1000 notes in India before demonetization was around 6.92 billion.
However, this is just an estimate and the actual number may vary.
Q23. What is calculated fields (in microsoft excel)
Calculated fields in Microsoft Excel are formulas created by users to perform calculations on data in a table.
Calculated fields are created using formulas
They can perform calculations on data in a table
Examples include summing up columns or calculating averages
Calculated fields are dynamic and update automatically when the data changes
Q24. Estimate the no. of people participated in Delhi Marathon
The estimated number of people who participated in the Delhi Marathon is...
The number of registered participants can be used as a starting point
Factors such as weather conditions, location, and popularity of the event can affect the turnout
Previous years' participation numbers can also be used as a reference
Media coverage and social media activity can provide insights into the event's popularity
An official statement from the organizers can provide an accurate count
Q25. What is VLOOKUP & where you use it
VLOOKUP is a function in Excel used to search for a specific value in a table and return a corresponding value.
VLOOKUP stands for Vertical Lookup
It is used to find a specific value in a table and return a corresponding value from the same row
It requires a lookup value, table array, column index number, and range lookup
Example: VLOOKUP(lookup_value, table_array, col_index_num, range_lookup)
It is commonly used in financial analysis, data management, and reporting
Q26. How does a credit card work
A credit card allows you to borrow money from a bank or financial institution to make purchases.
Credit card issuer gives you a line of credit based on your creditworthiness
You can use the card to make purchases up to your credit limit
You have to pay back the borrowed amount with interest
If you don't pay the full amount, interest is charged on the remaining balance
Late payments or exceeding credit limit can result in fees and damage to credit score
Q27. Talk on any topic for 5 minutes
I will talk about the impact of technology on modern education for 5 minutes.
Introduction to technology in education
Benefits of technology in learning (e.g. access to information, interactive learning)
Challenges of technology in education (e.g. digital divide, distractions)
Future trends in educational technology
Examples of successful integration of technology in education (e.g. online learning platforms, virtual reality in classrooms)
Q28. FUNCTION ON SQL AND EXCEL
Functions in SQL and Excel are used to perform calculations, manipulate data, and automate tasks.
Functions in SQL are used to perform calculations, manipulate data, and automate tasks within a database.
Common SQL functions include SUM, AVG, COUNT, MAX, MIN, and CONCAT.
Functions in Excel are used to perform calculations, manipulate data, and automate tasks within spreadsheets.
Common Excel functions include SUM, AVERAGE, IF, VLOOKUP, and CONCATENATE.
Q29. Whats is the general entry for bank interest
The general entry for bank interest is to debit the bank account and credit the interest income account.
Debit bank account
Credit interest income account
Interest income is recorded as revenue
Bank account is reduced by the amount of interest paid
Example: Debit Bank Account $100, Credit Interest Income Account $100
Q30. What do you think is better- loan or credit?
It depends on the purpose and individual's financial situation.
Loan is better for long-term investments like buying a house or car.
Credit is better for short-term expenses like paying bills or emergencies.
Interest rates and repayment terms should be carefully considered.
Individual's credit score and financial stability also play a role in decision making.
Q31. What is deffer income
Deferred income is a liability that arises when a company receives payment for goods or services that it has not yet delivered or rendered.
Deferred income is also known as unearned revenue.
It is recorded as a liability on the balance sheet until the goods or services are delivered or rendered.
Once the goods or services are delivered or rendered, the deferred income is recognized as revenue on the income statement.
Examples of deferred income include prepaid rent, prepaid insur...read more
Q32. What is accounts payable
Accounts payable is the amount of money a company owes to its vendors or suppliers for goods or services received.
Accounts payable is a liability account in the company's balance sheet
It includes invoices, bills, and other expenses that are yet to be paid
It is important to manage accounts payable to avoid late payments and maintain good relationships with vendors
Examples of accounts payable include rent, utilities, and inventory purchases
Q33. Estimate the number of bike owners in your city
There are approximately 50,000 bike owners in the city.
Estimate based on the number of bike shops and bike lanes in the city
Consider the population density and the popularity of biking as a mode of transportation
Survey a sample of the population to get a more accurate estimate
Q34. Explain the concepts of oops in c#
OOPs concepts in C# include inheritance, encapsulation, polymorphism, and abstraction.
Inheritance allows a class to inherit properties and behavior from another class.
Encapsulation involves bundling data and methods that operate on the data into a single unit.
Polymorphism allows objects to be treated as instances of their parent class.
Abstraction involves hiding the complex implementation details and showing only the necessary features to the user.
Q35. What is Vlookup
Vlookup is a function in Excel used to search for a value in a table and return a corresponding value.
Vlookup stands for 'Vertical Lookup'.
It is commonly used in Excel to search for a value in the leftmost column of a table and return a value in the same row from a specified column.
Syntax: =VLOOKUP(lookup_value, table_array, col_index_num, [range_lookup]).
Example: =VLOOKUP(A2, B2:D10, 3, FALSE) will search for the value in cell A2 in the range B2:D10 and return the value in t...read more
Q36. DIFFERENCE BETWEEN FOREIGN KEY AND PRIMARY KEY
Primary key uniquely identifies a record in a table, while foreign key establishes a relationship between two tables.
Primary key is unique and cannot have null values
Foreign key references the primary key of another table
Primary key can be only one per table, while foreign key can be multiple
Example: Primary key in 'Students' table could be 'student_id', while foreign key in 'Courses' table could be 'student_id' referencing 'Students' table
Q37. Explain the mvc framework
MVC is a software design pattern that separates an application into three main components: Model, View, and Controller.
Model: Represents the data and business logic of the application
View: Represents the user interface
Controller: Acts as an intermediary between Model and View, handling user input and updating the Model accordingly
Promotes code reusability, modularity, and separation of concerns
Commonly used in web development frameworks like Ruby on Rails, ASP.NET MVC, and La...read more
Q38. guess no. of iphones in delhi
It is difficult to estimate the exact number of iPhones in Delhi without any data.
The number of iPhones in Delhi would depend on various factors such as population, income levels, and brand preferences.
One could make an educated guess by looking at the sales figures of Apple in India and the market share of iPhones in Delhi.
However, this would still be an approximation and not an accurate number.
Without any data, it is impossible to give a precise answer to this question.
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