80+ Concentrix Corporation Customer Service Representative Interview Questions & Answers | Complete Prep Guide 2025

Top Concentrix Corporation Customer Service Representative Interview Questions and Answers

Q1. What do you know about bpo and why bpo?

View answer (1)
Q2. In how many ways you can show that difference from the box?

View answer (1)
Q3. What do you know about customer service

View answer (1)

Concentrix Corporation Customer Service Representative Interview Experiences

27 interviews found

Customer Service Representative Interview Questions & Answers

S HARISH KUMAR

posted on 1 Oct 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 4 interview rounds.

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Service Representative interview:

Research
Amcat
Versant
Self confidence
Speaking skill

Interview preparation tips for other job seekers - Good environment to work, you will observe a personal development in yourself.

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 13 Feb 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Feb 2023. There were 3 interview rounds.

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 1 Feb 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Feb 2023. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easily clearable interview

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 13 Aug 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

2-4 weeks

Result

Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Easy Interview so nothing to panic or worry

Customer Service Representative Interview Questions & Answers

posted on 26 Jan 2022

I applied via Walk-in and was interviewed in Dec 2021. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - After all joining formality, training date, shift timing

Customer Service Representative Interview Questions & Answers

posted on 26 Jan 2022

I applied via Walk-in and was interviewed in Dec 2021. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare excellent communication skills

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 23 Jun 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Jun 2022. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's ok to be afraid but try not to show it in your voice. Carry a confident face. Do not try to be over smart maybe show a bit of explorive side too. Curiosity and open to learning, feedbacks and new experiences.

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 25 Oct 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - I like to join permanent job company, Solving Customer Query, Request and Complaints.

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 29 Oct 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent company to join for freshers but change soon

Customer Service Representative Interview Questions & Answers

posted on 26 Jan 2022

I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Require communition skills, with

Top trending discussions

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Interview Tips & Stories

6d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Customer Service Representative interview?

Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are HR, Aptitude Test and Resume Shortlist.

How to prepare for Concentrix Corporation Customer Service Representative interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Back Office, Customer Handling, Customer Service, Non Voice Process and international bpo.

What are the top questions asked in Concentrix Corporation Customer Service Representative interview?

Some of the top questions asked at the Concentrix Corporation Customer Service Representative interview -

What do you know about bpo and why b...read more
In how many ways you can show that difference from the b...read more
What do you know about customer serv...read more

How long is the Concentrix Corporation Customer Service Representative interview process?

The duration of Concentrix Corporation Customer Service Representative interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Customer Service Representative Interview Process

based on 29 interviews

3 Interview rounds

HR Round
Aptitude Test Round
One-on-one Round

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Concentrix Corporation Customer Service Representative Salary

based on 1.6k salaries

₹1.1 L/yr - ₹6 L/yr

At par with the average Customer Service Representative Salary in India

View more details

Concentrix Corporation Salaries in India

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