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BT Group Customer Care Associate Interview Questions and Answers
BT Group Customer Care Associate Interview Experiences
1 interview found
Bharat
Interview Preparation Tips
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Anonymous
I appeared for an interview before Oct 2016.
Interview Questionnaire
1 Question
- Q1. 1. Self introduce. 2. Can do night shift 3. Can go Jaipur if needed 4. Why appoint you 5. What you give to company 6. Some financial question (bookish)
Interview Preparation Tips
Experience: After hr round, then aptitude test which was simple to crack, then operations manager interview, then they keep me waiting till 9 pm to declare That I am selected.
Tips: Go for 11 & 12 class financial management or finance book
Go through about share, debenture, mutual fund, banking system etc.
Round: Test
Experience: Aptitude is easy to crack and at last you have to write essay.
Duration: 1 hour
Total Questions: 60
Interview Questionnaire
1 Question
- Q1. They will ask about basic Google and YouTube process
Interview Preparation Tips
Experience: We have to be good in communication skill .as well as they expect us to be more confidential behaviour
Round: Telephonic client round
Experience: They will ask you behavioural questions simply like spell it name , and process based some questions
I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.
Interview Preparation Tips
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
I appeared for an interview before Nov 2016.
Interview Questionnaire
2 Questions
- Q1. Simple question name and all
- Q2. Why u want to join wipro
- Ans.
I want to join Wipro because of its reputation for innovation and career growth opportunities.
Wipro is known for its cutting-edge technology solutions
I am impressed by Wipro's commitment to employee development
I believe Wipro will provide me with a challenging and rewarding work environment
Interview Preparation Tips
Experience: I got selected. And called to the office. For documentation. And then after a day I received one more call from higher authority for another interview. But it was a telephonic one. Next day I received call to come and collect offer letter
Tips: Be confident. Try to be normal. Do not show off much. English communication should be good.
I applied via Walk-in and was interviewed before Jul 2019. There was 1 interview round.
Interview Questionnaire
8 Questions
- Q1. My self
- Q2. What is your qualification
- Q3. Are you fresher or experience
- Q4. If you are experienced
- Q5. So tell me about your experience on which profile
- Q6. Why old job left
- Q7. What is the reason came on this company
- Q8. Are you satisfied 24*7 shift
Interview Preparation Tips
I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. What is Excel what is vlookup what is your strength and weakness
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell me u self and role model
- Q2. Im shalini from warangal, I completed my studies and I am a fresher
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Tell about urself
I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Communication and interpersonal and Team handle qualities
Interview Preparation Tips
BT Group Interview FAQs
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BT Group Customer Care Associate Interview Process
based on 1 interview
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BT Group Customer Care Associate Reviews and Ratings
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Rating in categories
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Associate
340
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|  ₹1.5 L/yr - ₹6.3 L/yr |
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Associate Engineer
280
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| ₹2.8 L/yr - ₹8 L/yr |
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Financial Analyst
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| ₹7.2 L/yr - ₹23 L/yr |
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| ₹6 L/yr - ₹24.7 L/yr |
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