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400+ Axis Bank Interview Questions and Answers

Updated 8 Mar 2025
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Q201. What's the portfolio size

Ans.

The portfolio size varies depending on the clients' needs and investment goals.

  • The portfolio size is customized for each client based on their risk tolerance, investment objectives, and financial situation.

  • It can range from a few thousand dollars to millions of dollars.

  • The Relationship Manager works closely with the client to determine the appropriate portfolio size.

  • The portfolio size may also change over time as the client's financial situation and investment goals evolve.

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Q202. How you approach customer

Ans.

I approach customers with a friendly and helpful attitude, actively listening to their needs and providing solutions.

  • Greet customers warmly and make eye contact

  • Listen actively to their needs and concerns

  • Offer assistance and provide solutions

  • Follow up to ensure customer satisfaction

  • Handle any complaints or issues with empathy and professionalism

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Axis Bank Interview Questions and Answers for Freshers
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Q203. How do you source new customer?

Ans.

I source new customers through networking, referrals, cold calling, and attending industry events.

  • Networking: Building relationships with professionals in related industries to gain referrals.

  • Referrals: Asking existing customers for recommendations to their contacts.

  • Cold calling: Reaching out to potential customers via phone or email.

  • Industry events: Attending conferences, trade shows, and seminars to connect with potential clients.

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Q204. How to face the two wheeler lones

Ans.

To face two wheeler loans, one must research and compare loan options, calculate affordability, and maintain a good credit score.

  • Research and compare loan options from different lenders

  • Calculate affordability by considering income, expenses, and other financial obligations

  • Maintain a good credit score by paying bills on time and keeping credit utilization low

  • Consider factors like interest rates, loan tenure, and processing fees before finalizing a loan

  • Read the loan agreement c...read more

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Q205. Share a plan to hire 100 sales officer in a month with a 1 pager ppt within 30 mins.

Ans.

Plan to hire 100 sales officers in a month with a 1 pager ppt within 30 mins.

  • Identify the target market and create a job description

  • Utilize social media and job portals for recruitment

  • Conduct initial screening through phone interviews

  • Organize a recruitment drive and conduct face-to-face interviews

  • Offer competitive compensation and benefits package

  • Provide onboarding and training for successful candidates

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Q206. Do you have idea about sales and marketing?

Ans.

Yes, I have experience in sales and marketing.

  • I have worked in sales for the past 5 years, consistently exceeding targets.

  • I am familiar with various marketing strategies such as social media marketing and email campaigns.

  • I have a strong understanding of customer behavior and how to effectively communicate product benefits.

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Q207. WHAT IS YOUR ASPECTED CTC

Ans.

My expected CTC is negotiable based on the responsibilities and benefits offered by the company.

  • My expected CTC is based on my experience, skills, and the market rate for the position.

  • I am open to discussing the salary range during the interview process.

  • I am looking for a competitive salary package with additional benefits such as health insurance and performance bonuses.

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Q208. How to cross sell behalf on service

Ans.

Cross selling on behalf of a service involves identifying customer needs and offering relevant additional services or products.

  • Understand customer needs and preferences

  • Recommend additional services or products that complement the main service

  • Provide information on the benefits of the additional offerings

  • Offer discounts or promotions to encourage cross selling

  • Follow up with customers to ensure satisfaction and repeat business

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Q209. Name the gangs recently operating in this field.

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Q210. How to handle pressure in private bank

Ans.

Handling pressure in a private bank requires effective time management, communication skills, and the ability to prioritize tasks.

  • Develop time management skills to ensure tasks are completed efficiently

  • Maintain open and clear communication with colleagues and superiors

  • Learn to prioritize tasks based on urgency and importance

  • Practice stress management techniques such as deep breathing or meditation

  • Seek support from colleagues or mentors when feeling overwhelmed

  • Take breaks and ...read more

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Q211. Can you explain me products knowledge.

Ans.

Product knowledge refers to the understanding of a company's products and services, including their features, benefits, and uses.

  • It involves knowing the details of the products and services offered by the company

  • It includes understanding the target audience and how the products meet their needs

  • It also involves knowledge of the competition and how the company's products compare

  • Product knowledge is important for sales, marketing, and customer service roles

  • Examples include knowi...read more

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Q212. What do you know about microfinance

Ans.

Microfinance is a financial service that provides small loans and other financial services to low-income individuals and entrepreneurs.

  • Microfinance aims to alleviate poverty and promote economic development.

  • It typically targets individuals who lack access to traditional banking services.

  • Microfinance institutions offer small loans, savings accounts, insurance, and other financial products.

  • These services help individuals start or expand businesses, invest in education, and impr...read more

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Q213. What is axis bank function

Ans.

Axis Bank is a private sector bank in India offering a wide range of financial products and services.

  • Axis Bank provides services such as savings accounts, current accounts, loans, credit cards, and insurance.

  • The bank also offers investment options such as mutual funds, fixed deposits, and demat accounts.

  • Axis Bank has a strong digital presence with internet banking, mobile banking, and online trading platforms.

  • The bank has a network of over 4,000 branches and 12,000 ATMs acros...read more

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Q214. Do you know how to study any company's financials?

Ans.

Yes, I know how to study a company's financials.

  • Start by reviewing the company's annual reports, 10-K filings, and quarterly earnings reports.

  • Analyze key financial statements such as the income statement, balance sheet, and cash flow statement.

  • Look for important financial ratios like profitability ratios, liquidity ratios, and leverage ratios.

  • Compare the company's financial performance to industry benchmarks and competitors.

  • Consider qualitative factors such as market trends, ...read more

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Q215. Where is turnover written in the balance sheet?

Ans.

Turnover is not specifically written in the balance sheet, but it can be calculated using information from the income statement.

  • Turnover is typically calculated as the total sales revenue generated by a company during a specific period.

  • To calculate turnover, you would look at the income statement to find the total sales revenue and divide it by the average total assets for the same period.

  • The resulting turnover ratio provides insight into how efficiently a company is utilizin...read more

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Q216. What is mean by SLR and CLR

Ans.

SLR stands for Statutory Liquidity Ratio and CLR stands for Cash Reserve Ratio.

  • SLR is the minimum percentage of deposits that banks are required to maintain in the form of liquid cash, gold, or other securities.

  • CLR is the minimum percentage of deposits that banks are required to maintain with the central bank in the form of cash.

  • SLR is set by the Reserve Bank of India to control the expansion of credit by banks.

  • CLR is used by the central bank to control the liquidity in the b...read more

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Q217. You know what kind of work the bank does?

Ans.

Yes, the bank provides financial services such as loans, savings accounts, investments, and more.

  • Banks offer various financial products and services to customers

  • They provide loans for personal, business, and mortgage purposes

  • Banks also offer savings accounts, investment options, and credit cards

  • They facilitate money transfers, currency exchange, and other financial transactions

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Q218. What is facility

Ans.

A facility is a place, building, or area that is designed and equipped to serve a specific purpose or function.

  • Facilities can include buildings, equipment, services, and amenities.

  • Examples of facilities include hospitals, schools, gyms, airports, and shopping malls.

  • Facilities management involves the coordination of physical workplace and services for employees and visitors.

  • Facilities can vary in size, complexity, and purpose depending on the organization or industry.

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Q219. Which BI/Analytics tools have you worked on

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Q220. Background of banking industry

Ans.

Banking industry involves financial institutions that provide services such as deposits, loans, and investments.

  • Banking industry is regulated by government agencies to ensure stability and prevent fraud.

  • Banks offer various types of accounts such as savings, checking, and money market accounts.

  • Banks also provide loans for personal, business, and real estate purposes.

  • Investment banking involves underwriting securities and providing financial advice to corporations.

  • Online bankin...read more

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Q221. Do you know about account

Ans.

Yes, I am familiar with accounts and have experience managing financial transactions and records.

  • I have experience with budgeting, financial reporting, and reconciling accounts.

  • I am proficient in using accounting software such as QuickBooks and Excel.

  • I have managed accounts payable and accounts receivable processes in previous roles.

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Q222. What is your carrer goals

Ans.

My career goal is to become a successful Assistant Manager and eventually work my way up to a higher management position.

  • Gain experience in various departments to understand all aspects of the business

  • Complete relevant training and certifications to enhance skills

  • Set specific goals and timelines for career advancement

  • Seek mentorship from experienced managers

  • Stay updated on industry trends and best practices

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Q223. What is Digital signature and how it is implemented

Ans.

Digital signature is a cryptographic technique used to verify the authenticity of digital documents or messages.

  • Digital signature uses a combination of public and private keys to encrypt and decrypt messages.

  • It provides authentication, integrity, and non-repudiation of digital documents.

  • Examples of digital signature implementations include PGP, S/MIME, and Adobe Sign.

  • Digital signature is widely used in e-commerce, online banking, and government transactions.

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Q224. Your hoby and how to solve any costomers problem

Ans.

My hobby is photography. I solve customer problems by actively listening, analyzing their financial situation, and providing personalized solutions.

  • Active listening to understand customer needs

  • Analyzing financial situation to identify opportunities and risks

  • Providing personalized solutions tailored to customer goals

  • Continuous education and staying updated on financial trends

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Q225. How would u sell the product to the customer.

Ans.

I would highlight the unique features and benefits of the product and demonstrate how it can solve the customer's problem.

  • Identify the customer's pain points and show how the product can address them

  • Highlight the unique features and benefits of the product

  • Provide demonstrations or case studies to show the product in action

  • Offer a trial or money-back guarantee to reduce risk for the customer

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Q226. What is clear note policy?

Ans.

Clear note policy is a set of guidelines for writing clear and concise notes in a professional setting.

  • Clear note policy helps ensure that important information is accurately recorded and easily understood.

  • It includes guidelines for formatting, grammar, and spelling.

  • Examples of clear note policy in action include taking meeting minutes, documenting client interactions, and recording project updates.

  • Following clear note policy can improve communication and productivity in the ...read more

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Q227. What is GROUP BY statement used for in SQL?

Ans.

GROUP BY statement is used to group rows in a table based on one or more columns, and apply aggregate functions on each group.

  • GROUP BY is used in conjunction with aggregate functions like SUM, COUNT, AVG, etc.

  • It helps in summarizing data and generating reports.

  • It is often used with the HAVING clause to filter groups based on conditions.

  • GROUP BY can be used with multiple columns to create nested groups.

  • The order of columns in the GROUP BY clause determines the grouping hierarc...read more

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Q228. Why takes a business loan? And takes for how

Ans.

Businesses take loans to fund growth, cover expenses, purchase equipment, or manage cash flow.

  • Businesses take loans to fund growth and expansion.

  • Loans can be used to cover operational expenses during slow periods.

  • Businesses may take loans to purchase equipment or inventory.

  • Some businesses use loans to manage cash flow or cover unexpected expenses.

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Q229. Differentiate between sales and marketing with an example!

Ans.

Sales focuses on selling products or services, while marketing focuses on promoting and creating awareness about those products or services.

  • Sales involves direct interaction with potential customers to close deals

  • Marketing involves creating advertising campaigns, branding, and market research

  • Example: A salesperson may reach out to a customer to pitch a product, while a marketer may create a social media campaign to promote the product to a wider audience

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Q230. What is mutual funds?

Ans.

Mutual funds are investment vehicles that pool money from multiple investors to invest in stocks, bonds, and other securities.

  • Mutual funds are managed by professional fund managers.

  • Investors buy shares in the mutual fund and the value of their investment is determined by the performance of the underlying securities.

  • Mutual funds offer diversification and can be a good option for investors who want exposure to a variety of securities.

  • There are different types of mutual funds, i...read more

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Q231. Role of banks & Importance of Financial Sector

Ans.

Banks play a crucial role in the financial sector by providing financial services, facilitating economic growth, and managing risks.

  • Banks provide a safe place for individuals and businesses to deposit their money.

  • They offer various financial products and services such as loans, mortgages, and investment options.

  • Banks help in the allocation of capital by providing funds to businesses for expansion and development.

  • They play a key role in the payment system by facilitating trans...read more

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Q232. Market share relationship with dealer and manufacturers

Ans.

The market share relationship between dealers and manufacturers is crucial for sales success.

  • Manufacturers rely on dealers to sell their products and increase market share.

  • Dealers depend on manufacturers to provide quality products and marketing support.

  • A strong relationship between the two can lead to increased sales and market share.

  • However, conflicts can arise if manufacturers prioritize direct sales over dealer sales.

  • Regular communication and collaboration can help mainta...read more

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Q233. Who is the people satisfaction your bank account

Ans.

The people satisfaction with my bank account is influenced by various factors such as customer service, interest rates, fees, and convenience.

  • Customer service plays a crucial role in determining people's satisfaction with their bank account.

  • Interest rates offered by the bank can impact how satisfied customers are with their account.

  • Fees charged by the bank for various services can also affect people's satisfaction levels.

  • Convenience factors such as online banking options, ATM...read more

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Q234. introduction sell a pen how to do lead generation what is leads

Ans.

Lead generation is the process of identifying and cultivating potential customers for a product or service.

  • Identify target audience and create buyer personas

  • Utilize various marketing channels to attract potential leads

  • Offer valuable content and incentives to capture lead information

  • Qualify leads through lead scoring and nurturing

  • Follow up with leads through personalized communication

  • Track and analyze lead generation efforts to optimize strategies

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Q235. Do you have AMFI / IRDAI certification ?

Ans.

Yes, I have both AMFI and IRDAI certifications.

  • I have completed the AMFI Mutual Fund Certification which is mandatory for anyone who wants to work in the mutual fund industry.

  • I have also completed the IRDAI certification which is mandatory for anyone who wants to work in the insurance industry.

  • These certifications have helped me gain a deeper understanding of the financial products and services that I offer to my clients.

  • Having these certifications also shows my commitment to...read more

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Q236. Nomination lockers insurance daily Target revenue per month team size.

Ans.

The daily target revenue, team size, and insurance for nomination lockers are discussed for the Operations Manager role.

  • The daily target revenue for nomination lockers needs to be set based on the expected usage and revenue per locker.

  • The team size required for managing the nomination lockers depends on the number of lockers and the expected footfall.

  • Insurance for the nomination lockers is important to protect against any damage or theft.

  • Regular audits and maintenance of the ...read more

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Q237. Views on Banking and Finance Sector

Ans.

I believe the banking and finance sector plays a crucial role in driving economic growth and providing financial services to individuals and businesses.

  • The banking and finance sector is essential for facilitating transactions, managing risks, and allocating capital efficiently.

  • Technological advancements have revolutionized the sector, leading to the rise of online banking, mobile payments, and digital currencies.

  • Regulatory frameworks play a key role in maintaining stability a...read more

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Q238. Company name and what is the benefit of customer

Ans.

ABC Solutions - Providing personalized customer service and efficient solutions for all their needs.

  • ABC Solutions is the company name

  • The benefit for customers is personalized customer service

  • Customers also benefit from efficient solutions for all their needs

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Q239. how can you handle HNI and Describe HNI

Ans.

HNIs are high net worth individuals who require personalized attention and customized solutions.

  • HNIs have a high net worth and require specialized financial services.

  • Relationship managers need to provide personalized attention and customized solutions to meet the unique needs of HNIs.

  • HNIs may have complex financial portfolios and require expert advice on investments, tax planning, and estate planning.

  • Relationship managers must build trust and maintain strong relationships wit...read more

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Q240. What will you do for Axis Bank??

Ans.

I will utilize my expertise in financial management and customer relations to help Axis Bank achieve its goals and strengthen its client base.

  • Develop and maintain relationships with high net worth clients

  • Provide personalized financial advice and solutions to clients

  • Analyze market trends and recommend investment opportunities

  • Collaborate with internal teams to ensure seamless customer experience

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Q241. How to treat with regular customer new schemes

Ans.

Regular customers should be treated with new schemes by offering personalized deals, exclusive discounts, and rewards.

  • Offer personalized deals based on their purchase history and preferences

  • Provide exclusive discounts or promotions for loyal customers

  • Reward them with points or gifts for their continued patronage

  • Keep them informed about new schemes through targeted communication channels

  • Seek feedback from them to improve the schemes and tailor them to their needs

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Q242. How do you manage an angry customer

Ans.

Managing an angry customer requires active listening, empathy, and problem-solving skills.

  • Stay calm and composed

  • Listen actively and let the customer vent their frustrations

  • Show empathy and understanding

  • Apologize for any inconvenience caused

  • Offer a solution or alternatives to resolve the issue

  • Follow up with the customer to ensure their satisfaction

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Q243. How much type of exchange

Ans.

There are two types of exchange: bilateral and multilateral.

  • Bilateral exchange involves two parties exchanging goods, services, or information directly.

  • Multilateral exchange involves multiple parties exchanging goods, services, or information.

  • Examples of bilateral exchange include a buyer and seller negotiating a price, or two individuals sharing information.

  • Examples of multilateral exchange include a marketplace where multiple buyers and sellers interact, or a conference whe...read more

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Q244. What is grouth in banking

Ans.

Growth in banking refers to the increase in assets, profits, and customer base of a bank over time.

  • Growth can be achieved through expanding the bank's product offerings and services.

  • Acquiring new customers and retaining existing ones is crucial for growth.

  • Opening new branches or expanding into new markets can also contribute to growth.

  • Investing in technology and innovation can improve efficiency and attract new customers.

  • Examples of banks that have experienced significant gro...read more

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Q245. What is BG, types of BG

Ans.

BG stands for Bank Guarantee. There are two types of BG - Performance BG and Financial BG.

  • BG is a type of financial instrument issued by a bank to guarantee payment to a third party in case of default by the applicant.

  • Performance BG is issued to ensure that the applicant fulfills their contractual obligations.

  • Financial BG is issued to ensure that the applicant can meet their financial obligations.

  • BGs are commonly used in international trade and construction projects.

  • BGs can b...read more

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Q246. Do you have 2 wheeler

Ans.

Yes, I have a 2 wheeler for transportation.

  • Yes, I own a motorcycle for commuting to work.

  • Having a 2 wheeler helps me navigate through traffic easily.

  • I ensure regular maintenance of my 2 wheeler for safety and efficiency.

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Q247. What is Loan to Value

Ans.

Loan to Value is a financial term used to describe the ratio of a loan amount to the value of the asset being purchased.

  • Loan to Value is calculated by dividing the loan amount by the appraised value of the asset.

  • It is commonly used in real estate and mortgage lending to assess the risk of the loan.

  • Lenders typically have maximum Loan to Value ratios that they are willing to lend based on the type of asset.

  • For example, a lender may offer a loan with an 80% Loan to Value ratio f...read more

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Q248. How many methods for working capital funding.

Ans.

There are several methods for working capital funding, including bank loans, lines of credit, trade credit, factoring, and equity financing.

  • Bank loans

  • Lines of credit

  • Trade credit

  • Factoring

  • Equity financing

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Q249. What is your banking experience

Ans.

I have 5 years of banking experience, including roles in customer service and loan processing.

  • 5 years of banking experience

  • Roles in customer service and loan processing

  • Familiarity with banking products and services

  • Knowledge of financial regulations and compliance

  • Experience in handling customer inquiries and resolving issues

  • Proficient in using banking software and systems

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Q250. How you can improve the process of KYC?

Ans.

Implement automation, streamline documentation process, enhance training for staff

  • Implement automation tools to streamline KYC process

  • Streamline documentation process to reduce errors and save time

  • Enhance training for staff to ensure they understand KYC requirements and procedures

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Q251. Can u mana gr work under pressure

Ans.

Yes, I can manage work under pressure by staying organized, prioritizing tasks, and maintaining a positive attitude.

  • I stay organized by creating to-do lists and setting deadlines for tasks.

  • I prioritize tasks based on urgency and importance to ensure that critical tasks are completed first.

  • I maintain a positive attitude by staying calm, focused, and seeking support from colleagues when needed.

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Q252. How can you sale the product

Ans.

To sell the product, I would focus on understanding the customer's needs and demonstrating how our product can meet those needs.

  • Identify the customer's pain points and needs

  • Highlight the unique features and benefits of our product

  • Provide real-life examples and case studies

  • Offer a personalized solution and address any concerns

  • Create a sense of urgency and incentivize the purchase

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Q253. Tell me about selling techniques

Ans.

Selling techniques involve understanding customer needs, building rapport, highlighting product benefits, and closing the sale.

  • Understand the customer's needs and preferences

  • Build rapport and establish trust with the customer

  • Highlight the unique features and benefits of the product

  • Overcome objections and address any concerns the customer may have

  • Close the sale by asking for the customer's commitment

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Q254. How does make strategies for business aquire

Ans.

Business acquisition strategies involve identifying target markets, analyzing competition, and developing a unique value proposition.

  • Conduct market research to identify potential customers and their needs

  • Analyze competition to understand their strengths and weaknesses

  • Develop a unique value proposition that sets your business apart

  • Create a marketing plan to reach target customers

  • Establish partnerships and collaborations to expand reach

  • Offer promotions and incentives to attract...read more

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Q255. How bank works, type of Bank

Ans.

Banks are financial institutions that provide various services such as accepting deposits, lending money, and facilitating financial transactions.

  • Banks accept deposits from individuals and businesses, which can be withdrawn or used for various purposes.

  • Banks lend money to individuals and businesses in the form of loans and credit.

  • Banks facilitate financial transactions such as wire transfers, issuing checks, and providing debit and credit cards.

  • There are different types of ba...read more

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Q256. Why axis Bank and not other

Ans.

I chose Axis Bank over other banks because of its strong reputation, extensive range of products and services, and commitment to customer satisfaction.

  • Axis Bank has a solid reputation in the banking industry for its financial stability and ethical practices.

  • The bank offers a wide range of products and services, including retail banking, corporate banking, and wealth management, which provides ample opportunities for growth and learning.

  • Axis Bank has a strong focus on customer...read more

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Q257. What is family Banking

Ans.

Family banking is a banking service that caters to the financial needs of families as a whole.

  • It offers joint accounts for families to manage their finances together

  • It provides financial planning and investment advice for families

  • It may offer special rates or discounts for family members

  • Examples include Wells Fargo's Family Banking program and Bank of America's Keep the Change program

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Q258. What are the documents required for personal loan

Ans.

Documents required for personal loan include proof of identity, address, income, and employment.

  • Proof of identity (e.g. passport, driver's license, Aadhar card)

  • Proof of address (e.g. utility bills, rental agreement)

  • Proof of income (e.g. salary slips, bank statements)

  • Proof of employment (e.g. employment letter, job contract)

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Q259. Prev job experience and ok for shift and all

Ans.

I have previous experience as a Deputy Manager and I am flexible with shifts.

  • I have worked as a Deputy Manager at XYZ company for 3 years

  • I have experience in managing teams, handling budgets, and ensuring operational efficiency

  • I am willing to work flexible shifts and adapt to changing schedules

  • I understand the importance of being available for all shifts to ensure smooth operations

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Q260. Importance of TAT in complain handling

Ans.

TAT is crucial in complaint handling as it impacts customer satisfaction and loyalty.

  • TAT (Turnaround Time) is the time taken to resolve a customer complaint.

  • A shorter TAT leads to higher customer satisfaction and loyalty.

  • Longer TAT can result in negative reviews, loss of customers, and damage to brand reputation.

  • TAT should be monitored regularly and improved wherever possible.

  • For example, a company's customer service team should aim to resolve complaints within 24 hours to en...read more

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Q261. Spin off product for axis in collaboration with uber

Ans.

A spin-off product for Axis in collaboration with Uber could be a ride-sharing feature integrated into the Axis mobile app.

  • Integrate Uber's API into the Axis app to allow users to book rides directly

  • Offer discounts or cashback for using Uber through the Axis app

  • Provide seamless payment options using Axis bank accounts

  • Utilize customer data from both platforms to offer personalized promotions

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Q262. Explain about fake notes

Ans.

Fake notes are counterfeit currency that are made to resemble real currency but are not legal tender.

  • Fake notes are often created using sophisticated printing techniques to mimic the look and feel of real currency.

  • Counterfeiters may use high-quality paper and printing equipment to produce fake notes that are difficult to distinguish from genuine currency.

  • Fake notes can have serious consequences for businesses and individuals who unknowingly accept them as payment.

  • It is import...read more

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Q263. any update to customer

Ans.

We have provided the customer with regular updates on the progress of their project.

  • Regular updates have been given to the customer regarding the project.

  • The customer has been informed about any changes or developments.

  • Communication has been maintained to keep the customer updated.

  • Examples: Weekly progress reports, email updates, and phone calls.

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Q264. What is banking Ans: BANKING IS A FINANCE DEPOSITED AND WITHDRAWAL CUSTOMER RELATIONS SERVICES

Ans.

Banking is a financial service that involves accepting deposits, lending money, and providing other financial services to customers.

  • Banking involves accepting deposits from customers, which are then used to provide loans and other financial services.

  • Banks also facilitate transactions such as wire transfers, issuing credit cards, and providing investment services.

  • Customer relations are a key aspect of banking, as banks aim to build trust and loyalty with their clients.

  • Examples...read more

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Q265. Banking operations and sales products type

Ans.

Banking operations involve the day-to-day activities of a bank, while sales products refer to the financial products offered by the bank.

  • Banking operations include account opening, cash management, loan processing, and customer service.

  • Sales products include savings accounts, credit cards, loans, and investment products.

  • Relationship managers need to have a good understanding of both banking operations and sales products to provide excellent customer service and meet sales tar...read more

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Q266. How to grow your book

Ans.

To grow your book as a Relationship Manager, focus on building strong relationships, networking, and providing excellent customer service.

  • Regularly reach out to existing clients to check in and offer new products/services

  • Attend industry events and network with potential clients

  • Collaborate with other departments within the company to cross-sell products

  • Provide exceptional customer service to retain clients and receive referrals

  • Utilize social media to showcase expertise and con...read more

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Q267. How is APR calculated

Ans.

APR is calculated by taking into account the interest rate and any additional fees or charges associated with a loan or credit card.

  • APR includes the interest rate as well as any additional fees or charges.

  • It is expressed as a percentage and represents the total cost of borrowing over a year.

  • APR helps consumers compare the true cost of different financial products.

  • For example, if a loan has an interest rate of 5% and a $100 processing fee, the APR would be higher than 5% to re...read more

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Q268. What are the business numbers?

Ans.

Business numbers refer to the key performance indicators (KPIs) that measure the success of a business.

  • Examples of business numbers include revenue, profit margin, customer acquisition cost, and customer lifetime value.

  • These numbers are used to track the performance of a business and make data-driven decisions.

  • Business numbers can vary depending on the industry and the specific goals of the company.

  • Regularly monitoring and analyzing business numbers is crucial for the success...read more

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Q269. What about axis bank

Ans.

Axis Bank is one of the leading private sector banks in India.

  • Axis Bank offers a wide range of banking and financial services to its customers.

  • It has a strong presence in retail banking, corporate banking, and treasury operations.

  • Axis Bank has a network of over 4,000 branches and 12,000 ATMs across India.

  • It has won several awards for its innovative products and services.

  • Axis Bank has a strong focus on digital banking and has launched several mobile apps and online services fo...read more

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Q270. Policy product of Home loans

Ans.

Home loan policies are guidelines set by the lender to determine eligibility, interest rates, and repayment terms.

  • Policies vary by lender and can include factors such as credit score, income, and debt-to-income ratio.

  • Some lenders may offer special programs for first-time homebuyers or those in certain professions.

  • Interest rates may be fixed or adjustable, and repayment terms can range from 10 to 30 years.

  • Lenders may also require certain insurance policies, such as homeowners ...read more

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Q271. What is the bank

Ans.

A bank is a financial institution that accepts deposits from the public and provides loans and other financial services.

  • Banks accept deposits from individuals and businesses.

  • Banks provide loans to individuals and businesses.

  • Banks offer various financial services such as credit cards, mortgages, and investment products.

  • Banks facilitate money transfers and provide safekeeping of valuables.

  • Banks play a crucial role in the economy by promoting savings, facilitating transactions, ...read more

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Q272. Tell me something about child labour

Ans.

Child labour refers to the employment of children in any work that deprives them of their childhood, education, and potential.

  • Child labour is a violation of human rights and is illegal in many countries.

  • It is prevalent in industries such as agriculture, mining, and manufacturing.

  • Children are often forced to work long hours in hazardous conditions for little pay.

  • Child labour can have negative effects on a child's physical and mental health, as well as their education and futur...read more

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Q273. can you reach the minimum Target

Ans.

Yes, I have a proven track record of consistently meeting and exceeding targets in my previous roles.

  • I have consistently met or exceeded sales targets in my previous roles

  • I am highly motivated and driven to achieve targets

  • I have a strategic approach to reaching targets, including effective time management and prioritization

  • I am confident in my ability to reach the minimum target set for this role

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Q274. What is function key of computer

Ans.

Function keys are special keys on a computer keyboard that perform specific functions.

  • Function keys are labeled as F1, F2, F3, etc.

  • They can perform different functions depending on the software or program being used.

  • For example, in Microsoft Word, F1 opens the Help menu while in Google Chrome, F5 refreshes the page.

  • They can also be used in combination with other keys to perform additional functions.

  • For example, pressing the Fn key and F5 on a laptop may adjust the screen brig...read more

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Q275. What is the key of shut down pc

Ans.

The key to shut down a PC is the power button.

  • The power button is usually located on the front or top of the computer case.

  • Press and hold the power button for a few seconds to shut down the PC.

  • Alternatively, you can click on the Start menu and select 'Shut down' or 'Power off'.

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Q276. What is retail assets.

Ans.

Retail assets refer to the products or goods that a retail business owns and sells to customers.

  • Retail assets can include physical products such as clothing, electronics, and groceries.

  • They can also include intangible assets such as brand reputation and customer loyalty.

  • Retail assets are important for a business's success as they generate revenue and attract customers.

  • Examples of retail assets include inventory, store fixtures, and intellectual property.

  • Effective management o...read more

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Q277. How you can control the CRL limit

Ans.

CRL limit can be controlled through various measures

  • Setting up credit limits for customers

  • Monitoring credit utilization and repayment history

  • Implementing credit policies and procedures

  • Regularly reviewing and updating credit limits

  • Using credit scoring models to assess creditworthiness

  • Establishing relationships with credit bureaus

  • Training staff on credit management best practices

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Q278. What’s a cheque?

Ans.

A cheque is a written order to a bank to pay a specified sum of money from the drawer's account to the payee.

  • A cheque is a form of payment that is used to transfer money from one person or organization to another.

  • It is a written document that instructs a bank to pay a specific amount of money to the person or organization named on the cheque.

  • Cheques typically include information such as the name of the account holder, the account number, the date, and the amount of money to b...read more

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Q279. 2 . Describe current profile?

Ans.

Currently working as a Team Lead in a software development company.

  • Leading a team of developers to meet project deadlines

  • Collaborating with other departments for project requirements

  • Providing technical guidance and support to team members

  • Participating in client meetings for project updates

  • Handling escalations and resolving conflicts within the team

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Q280. Process and policy of Auto Loan for disbursement

Ans.

Auto loan disbursement process involves verification of applicant's credit score, income, and collateral.

  • Applicant's credit score is checked to determine their creditworthiness

  • Income verification is done to ensure the applicant can repay the loan

  • Collateral is evaluated to determine the loan amount and interest rate

  • Loan disbursement is done after all the necessary verifications and approvals are completed

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Q281. How many types of loans are there

Ans.

There are several types of loans available, each with its own unique features and requirements.

  • Mortgage loans - used to purchase real estate

  • Personal loans - used for personal expenses

  • Auto loans - used to purchase a vehicle

  • Student loans - used for education expenses

  • Business loans - used for business purposes

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Q282. What you know about credit card

Ans.

Credit card is a financial tool that allows users to borrow money from a bank or financial institution to make purchases.

  • Credit cards have a credit limit, which is the maximum amount of money a cardholder can borrow.

  • Cardholders must pay back the borrowed amount, usually with interest, by the due date to avoid fees.

  • Credit cards offer convenience and security for transactions, and often come with rewards or cashback programs.

  • Credit cards can help build credit history and improv...read more

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Q283. What is the banking process?

Ans.

Banking process refers to the set of activities involved in managing financial transactions of customers.

  • The process involves opening and maintaining accounts for customers

  • It includes processing deposits, withdrawals, and other transactions

  • It also involves providing loans and credit facilities to customers

  • The process includes managing and mitigating risks associated with financial transactions

  • It also involves complying with regulatory requirements and ensuring customer satisf...read more

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Q284. What is your salery expection

Ans.

My salary expectation is in line with industry standards and commensurate with my experience and skills.

  • I have researched the industry standards for this position and have a realistic expectation.

  • My salary expectation is based on my experience and skills.

  • I am open to negotiation and willing to discuss the details further.

  • I am looking for a fair compensation package that includes benefits and incentives.

  • I am confident that my contribution to the company will justify my salary ...read more

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Q285. What do you know about loans

Ans.

Loans are financial products that allow individuals or businesses to borrow money from a lender with the promise of repayment with interest.

  • Loans can be secured or unsecured

  • Interest rates can be fixed or variable

  • Common types of loans include personal loans, mortgages, and business loans

  • Lenders may require collateral for secured loans

  • Credit score and income are important factors in loan approval

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Q286. Location and how to handle customer

Ans.

Location and customer handling are crucial for a Retail Banking Officer.

  • Choose a convenient location for customers to access easily.

  • Create a welcoming and professional environment in the branch.

  • Train staff to provide excellent customer service and handle inquiries efficiently.

  • Utilize technology to streamline processes and improve customer experience.

  • Implement security measures to protect customers' information and assets.

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Q287. Sale me the pen

Ans.

This pen is not just a writing tool, it's a statement of style and sophistication.

  • This pen is made with high-quality materials that ensure a smooth writing experience.

  • It's sleek and stylish design makes it a perfect accessory for any professional setting.

  • The pen's ink is long-lasting and won't smudge or smear, ensuring your writing always looks neat and tidy.

  • It's a great gift for anyone who values quality and style in their writing instruments.

  • With this pen, you'll be able to...read more

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Q288. What is bank. How many types of bank.

Ans.

A bank is a financial institution that accepts deposits from the public and creates credit. There are various types of banks including commercial banks, central banks, and investment banks.

  • Commercial banks provide services to individuals and businesses, such as savings accounts, loans, and mortgages.

  • Central banks regulate the country's monetary policy and issue currency.

  • Investment banks help companies raise capital through issuing stocks and bonds.

  • Other types of banks include...read more

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Q289. What is the knowledge in this field

Ans.

Knowledge in operations management, supply chain, process improvement, strategic planning, and team leadership.

  • Operations management involves overseeing production processes, quality control, and resource allocation.

  • Supply chain management focuses on optimizing the flow of goods and services from suppliers to customers.

  • Process improvement involves identifying inefficiencies and implementing solutions to streamline operations.

  • Strategic planning involves setting long-term goals...read more

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Q290. How do you know the referrer

Ans.

I know the referrer through [source of connection].

  • I was referred by [name of referrer] who is a current employee at the company.

  • I met the referrer at a networking event and we stayed in touch.

  • The referrer is a former colleague of mine from [previous company].

  • I was introduced to the referrer by a mutual friend.

  • I found out about the job opening through a job posting on [website] and the referrer is the person who posted it.

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Q291. What types of mutual fund are in market

Ans.

There are various types of mutual funds available in the market.

  • Equity funds: Invest in stocks of companies

  • Debt funds: Invest in fixed income securities like bonds

  • Money market funds: Invest in short-term debt securities

  • Index funds: Track a specific market index

  • Balanced funds: Invest in a mix of stocks and bonds

  • Sector funds: Focus on specific sectors like technology or healthcare

  • International funds: Invest in securities of foreign markets

  • Tax-saving funds: Provide tax benefits ...read more

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Q292. How do you source the file?

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Q293. What is negative working capital ?

Ans.

Negative working capital occurs when current liabilities exceed current assets.

  • Occurs when a company's current liabilities exceed its current assets

  • Indicates potential financial trouble or inefficiency in managing assets and liabilities

  • Can lead to difficulties in paying off short-term obligations

  • Common in industries with long cash conversion cycles, like retail or manufacturing

  • Example: Company A has $100,000 in current assets and $150,000 in current liabilities, resulting in ...read more

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Q294. Difference between Cash Credit limit and overdraft limit.

Ans.

Cash credit limit is a pre-approved limit extended by the bank for working capital needs, while overdraft limit is a facility to withdraw more than the available balance in the account.

  • Cash credit limit is a revolving credit facility where interest is charged on the amount utilized, while overdraft limit is a short-term loan facility where interest is charged only on the amount overdrawn.

  • Cash credit limit is typically used by businesses for their day-to-day operational expens...read more

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Q295. How much Life Insurance can you do

Ans.

The amount of life insurance that can be done depends on various factors such as age, health, income, and financial goals.

  • Life insurance needs vary from person to person

  • Factors such as age, health, income, and financial goals determine the amount of life insurance

  • A general rule of thumb is to have coverage that is 10-12 times your annual income

  • Additional factors to consider include outstanding debts, mortgage, and future expenses such as college tuition for children

  • Consulting...read more

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Q296. What is FOIR ratio

Ans.

FOIR ratio stands for Fixed Obligation to Income Ratio, used by lenders to assess borrower's repayment capacity.

  • FOIR ratio is calculated by dividing the total fixed obligations of a borrower by their gross monthly income.

  • Lenders use FOIR ratio to determine if a borrower can afford the loan repayments based on their income.

  • For example, if a borrower has fixed obligations of $500 and a gross monthly income of $2000, the FOIR ratio would be 25% ($500/$2000 * 100).

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Q297. What is CIBIL score

Ans.

CIBIL score is a 3-digit numerical summary of an individual's credit history, used by lenders to evaluate creditworthiness.

  • CIBIL score ranges from 300 to 900, with higher scores indicating better creditworthiness.

  • It is based on credit history including repayment track record, credit utilization, length of credit history, etc.

  • Lenders use CIBIL score to assess the risk of lending money to an individual.

  • A good CIBIL score increases the chances of loan approval and favorable inte...read more

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Q298. key metrics covered in the daily dashboard.

Ans.

Key metrics in daily dashboard include sales performance, inventory levels, customer feedback, and market trends.

  • Sales performance - revenue, units sold, average transaction value

  • Inventory levels - stock on hand, stock turnover rate

  • Customer feedback - satisfaction scores, Net Promoter Score (NPS)

  • Market trends - competitor analysis, industry insights

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Q299. What is the banking services

Ans.

Banking services refer to the various financial products and services offered by banks to individuals and businesses.

  • Banking services include savings accounts, checking accounts, loans, credit cards, and investment services.

  • Banks also offer services such as online banking, mobile banking, and ATM services for convenience.

  • Customers can access banking services through physical branches, online platforms, or mobile apps.

  • Banking services help individuals manage their finances, sa...read more

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Q300. Tell me content of ms excel

Ans.

MS Excel is a spreadsheet software used for organizing, analyzing, and manipulating data.

  • Excel has rows and columns that intersect to form cells where data can be entered and manipulated.

  • It has various functions and formulas for performing calculations and analysis on data.

  • Excel can create charts and graphs to visually represent data.

  • It allows for sorting and filtering of data to easily find and analyze specific information.

  • Excel can also be used for data visualization and cr...read more

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