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Automatic Data Processing (ADP) Technical Support Specialist Interview Questions and Answers

Updated 30 Jan 2022

Automatic Data Processing (ADP) Technical Support Specialist Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Dec 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introducution, brief explanation of projects done at college, previous work experience, general questions about the applied role and company

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewer always makes you feel comfortable so do not panic. Speak with confidence. Don't give no for an answer. You next question will be asked from your previous questions answer that you give. So be careful about what you tell them. All the very best.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why you want to change?
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting questions
Round 3 - Behavioral 

(1 Question)

  • Q1. How to handle angry customers
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Trouble shooting steps
  • Q2. Challenge situation
Round 2 - Technical 

(2 Questions)

  • Q1. Why Microsoft you choose
  • Ans. 

    I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.

    • Microsoft products are widely used in the industry, giving me valuable experience and skills

    • Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues

    • Microsoft certifications are highly recognized and can help advance my career in IT su

  • Answered by AI
  • Q2. Diversity inclusion related topic
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was a 1 hour assessment with 10 quantitative, 10 technical, and 20 verbal questions, followed by essay and email writing tasks.

Round 2 - Group Discussion 

It was initially planned as a GD but ended as Self introduction and project explanation in a common forum.

Round 3 - HR 

(2 Questions)

  • Q1. They asked scenario based questions about handling customer issues
  • Q2. They asked me why i applied for this role since i am from BE CSE background and several certifications
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. VMware related about snapshot process and vmware files etc, networking
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and documents submission

Interview Preparation Tips

Interview preparation tips for other job seekers - I prefer for the people can join 247.ai because the companies culture and environment is really good,working with the company feels we are gaining knowledge and getting an good experience.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic questions on OOPS Concepts, SQL Queries and questions related to academic project mentioned on resume. As the role was not of development role the most focus was on basic concepts of computer fundame...
  • Q2. Scenario Based Questions
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself ?
  • Q2. Why would we choose you ?
  • Q3. Salary expectations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't loose hope and don't miss opportunities!!! If you are final year student then keep eyes on your college portal or your mail wherever college posts about job opportunities. Keep learning about latest technology and be prepared.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Unable to ssh. Troubleshoot it
  • Q2. TCP IP model
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About your self
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is SQL query
  • Ans. 

    SQL query is a command used to retrieve, insert, update, or delete data in a database.

    • SQL query is written in Structured Query Language.

    • It can be used to retrieve specific data from a database table.

    • Examples of SQL queries include SELECT, INSERT, UPDATE, and DELETE.

    • SQL queries can also be used to join multiple tables together to retrieve related data.

  • Answered by AI
  • Q2. What is HTTP protocol
  • Ans. 

    HTTP protocol is a set of rules for transferring data over the internet.

    • HTTP stands for Hypertext Transfer Protocol

    • It is the foundation of data communication on the World Wide Web

    • HTTP uses a client-server model where a client makes a request to a server and the server responds with the requested data

    • It operates on top of the TCP/IP protocol

    • HTTP requests are made up of methods like GET, POST, PUT, DELETE, etc.

  • Answered by AI

Skills evaluated in this interview

Automatic Data Processing (ADP) Interview FAQs

How to prepare for Automatic Data Processing (ADP) Technical Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Automatic Data Processing (ADP). The most common topics and skills that interviewers at Automatic Data Processing (ADP) expect are Process Improvement, Incident management, JIRA, Technical Support and Service Excellence.

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