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Aptean Customer Support Associate Interview Questions and Answers

Updated 15 Feb 2024

Aptean Customer Support Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Describe your work from previous organisation
Round 2 - One-on-one 

(1 Question)

  • Q1. Describe day to day responsibilities for your previous role

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic communication skills were tested. Sone techical questn too. Versant test is mandatory

Interview Preparation Tips

Interview preparation tips for other job seekers - Please never go for these third party vendors. They misguide you regarding profile . I went for this third party vendor named savantis solution and it really misguided me

I applied via Walk-in and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Where do you want to see yourself after 5 years?
  • Q2. What are your preferences?
  • Q3. If given a chance on what do you want to make changes on the project if you've been assigned to achieve positive results with fewer efforts?
  • Q4. What are your expectations?
  • Q5. How do you want a corporate structure to be?
  • Q6. Why did you leave your last company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions asked to a fresher I would expect those to be a friendly manner and allow him to speak what he can and not just the questions you ask.

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Regarding my previous experience
  • Q2. A long lengthy order management questionnaire was given and we were asked to write 5 emails based on the order management.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, let the interviewer know your area of expertise.

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Last experience, self introduction etc..

Interview Preparation Tips

Interview preparation tips for other job seekers - Not to be nervous, listen to the interviewer's questions carefully.

I applied via Naukri.com and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About the process u wants to know .basic qualifications like

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and be a active listner and reply with confidence .

I applied via Campus Placement and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction
  • Q2. Qualification, basic questions about customer service, empathy apology,how to handle angry customer..thats it

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be fluent in English and Hindi ..
Give some good and creative answers that's all..😊.

Interview Questionnaire 

1 Question

  • Q1. Java c c++

I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Grammar and analytical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It take more time to declare the interview results

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is hana
  • Ans. 

    HANA is an in-memory database and application development platform developed by SAP.

    • HANA stands for High-Performance Analytic Appliance.

    • It allows real-time processing of large amounts of data.

    • It can be used for data warehousing, analytics, and application development.

    • HANA is used by businesses to gain insights from their data and make better decisions.

    • Examples of companies using HANA include Coca-Cola, Nestle, and Merc

  • Answered by AI
  • Q2. Its a DB

Interview Preparation Tips

Interview preparation tips for other job seekers - Good so far
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Aptean Interview FAQs

How many rounds are there in Aptean Customer Support Associate interview?
Aptean interview process usually has 2 rounds. The most common rounds in the Aptean interview process are One-on-one Round.

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Aptean Customer Support Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Aptean Customer Support Associate Salary
based on 4 salaries
₹4 L/yr - ₹8.5 L/yr
100% more than the average Customer Support Associate Salary in India
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