100+ Athena BPO Interview Questions & Answers | Complete Prep Guide 2025

Athena BPO Interview Experiences

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51 interviews found

Telecalling Interview Questions & Answers

Anonymous

posted on 24 Oct 2021

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. A brief introduction about my self.and also about other co crricular activities.

Add your answer

Q2. What will be the key points?

Ans.

Key points for telecalling include effective communication, product knowledge, active listening, and building rapport.

Effective communication skills are essential for telecalling success
Product knowledge is necessary to answer customer queries and provide solutions
Active listening helps to understand customer needs and provide personalized solutions
Building rapport with customers helps to establish trust and loyalty
Fol...

Answered by AI

Add your answer

Q3. What is goal about future?

Ans.

My goal for the future is to continuously learn and grow both personally and professionally.

To gain more experience in the field of telecalling
To improve my communication and persuasion skills
To meet and exceed sales targets
To develop a strong understanding of the products/services being offered
To build long-lasting relationships with clients/customers

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience also while u are going for any interview u should follow some atiquate which is required for any candidate.

Telecalling Interview Questions asked at other Companies

Q1. How would you deal with opponent customer?

View answer (2)

CUS Interview Questions & Answers

Anonymous

posted on 14 Jan 2022

I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Introduce yourself,Tell About Your Work Experience,What is Next Your Career Goal

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident on Yourself,Stay Positive about your thoughts

Athena BPO Interview Questions and Answers for Freshers

Interview Questions & Answers

posted on 23 Dec 2021

I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about yourself

Add your answer

Q2. What are the qualities you have that make you stand out from other

Ans. They will just check how you give answer to this questions and how you react

Answered by suraj vasant kamble

Add your answer

Q3. Tell me about your experience in previous company you have work with

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident and give your answer slowly and don't be nervous. At the end the interviewer will give you one script to read and tell you to read one paragraph read it out loudly and pronounce the words correctly as per script. This is the most crucial and important part if you clear this part. congrats you are good to go

Customer Sales Executive Interview Questions & Answers

Anonymous

posted on 9 Jul 2022

I applied via Naukri.com and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. The question is about qualification and knowledge about skills, bpo, and about general knowledge

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was very easy for me to tackle so the advice is just be confident about yourself and u will crack it.

Customer Sales Executive Interview Questions asked at other Companies

Q1. What u understand by causle product

View answer (1)

Customer Sales Executive Interview Questions & Answers

Anonymous

posted on 5 Aug 2021

I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

Add your answer

Q2. Do you have any experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Lots of pressure they will never understand your problem and over time

Customer Sales Executive Interview Questions asked at other Companies

Q1. What u understand by causle product

View answer (1)

Get interview-ready with Top Athena BPO Interview Questions

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 9 Apr 2022

I applied via Apna Jobs and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. Why are you looking for a change?

Add your answer

Q2. How long will you work in this company?

Add your answer

Q3. Do your parents knows you are working for call center?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We should be very dedicated towards our work whatever the work is.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?

View answer (36)

CSE/CSR Interview Questions & Answers

Anonymous

posted on 24 Nov 2020

I applied via Walk-in

Interview Questionnaire

2 Questions

Q1. HOW YOU MANGE YOUR WORK WHILE LOT'S OF CUSTOMER'S PHON COME TOGETHER

Ans.

I prioritize tasks and communicate with customers to manage work efficiently.

I prioritize tasks based on urgency and importance
I communicate with customers to understand their needs and manage their expectations
I delegate tasks to team members if necessary
I use time management techniques such as the Pomodoro technique to stay focused
I maintain a positive attitude and remain calm under pressure

Answered by AI

Add your answer

Q2. During your periods time ,how you mng your work, that time u hv frustration n all

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is just keep pesence in any situation, don't show you r in bother,
Improve your listening skill, keep clam, politely give answers of your customers

N keep smile on face ever

CSE/CSR Interview Questions asked at other Companies

Q1. What is main responsibilities of csr in bpo

View answer (1)

Team Lead Operations Interview Questions & Answers

Anonymous

posted on 12 Dec 2021

I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Self introduction, system information regarding data upload, team manage questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - should be good english/ no buffle

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?

View answer (19)

BPO job Interview Questions & Answers

Anonymous

posted on 14 Jan 2021

Interview Questionnaire

1 Question

Q1. Tell be about yourself based on interview questions

Add your answer

BPO job Interview Questions asked at other Companies

Q1. What is the different between inbound and outbound calling?

View answer (6)

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 29 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. About my self why did want to join

Add your answer

Q2. Rates of speech and engliss speaking

Ans.

Rates of speech and English speaking are important for effective communication in customer service.

Speaking clearly and at a moderate pace helps customers understand you better
Using simple language and avoiding jargon can make communication easier
Being aware of cultural differences in language and communication styles is important
Active listening and asking clarifying questions can help ensure effective communication
Ex...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't feel narvous and be positive and answer all question confidently and positively

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?

View answer (36)

Top trending discussions

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Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Athena BPO Interview FAQs

How many rounds are there in Athena BPO interview?

Athena BPO interview process usually has 2-3 rounds. The most common rounds in the Athena BPO interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for Athena BPO interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Athena BPO. The most common topics and skills that interviewers at Athena BPO expect are outbound process, Calling, Inbound Calls, Telecalling and inbound.

What are the top questions asked in Athena BPO interview?

Some of the top questions asked at the Athena BPO interview -

If the customer behave rudely how you handle th...read more
HOW YOU MANGE YOUR WORK WHILE LOT'S OF CUSTOMER'S PHON COME TOGET...read more
What will happen if customer abuse ...read more

How long is the Athena BPO interview process?

The duration of Athena BPO interview process can vary, but typically it takes about less than 2 weeks to complete.

Customer Service Executive 387 salaries	₹0 L/yr - ₹0 L/yr
Telecaller 123 salaries	₹0 L/yr - ₹0 L/yr
Sales Executive 111 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 89 salaries	₹0 L/yr - ₹0 L/yr
Customer Care Executive 64 salaries	₹0 L/yr - ₹0 L/yr

Athena BPO Interview Questions, Process, and Tips

Top Athena BPO Interview Questions and Answers

Athena BPO Interview Experiences

51 interviews found

Interview Questionnaire

3 Questions

Interview Preparation Tips

Telecalling Interview Questions asked at other Companies

Interview Questionnaire

1 Question

Interview Preparation Tips

Interview Questions & Answers

Interview Questionnaire

3 Questions

Interview Preparation Tips

(1 Question)

Interview Preparation Tips

Customer Sales Executive Interview Questions asked at other Companies

Interview Questionnaire

2 Questions

Interview Preparation Tips

Customer Sales Executive Interview Questions asked at other Companies

(3 Questions)

Interview Preparation Tips

Customer Service Executive Interview Questions asked at other Companies

Interview Questionnaire

2 Questions

Interview Preparation Tips

CSE/CSR Interview Questions asked at other Companies

Interview Questionnaire

1 Question

Interview Preparation Tips

Team Lead Operations Interview Questions asked at other Companies

Interview Questionnaire

1 Question

BPO job Interview Questions asked at other Companies

(2 Questions)

Interview Preparation Tips

Customer Service Executive Interview Questions asked at other Companies

Athena BPO Interview FAQs

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