4 Altruist Technologies Customer Service Associate Interview Questions & Answers | Complete Prep Guide 2025

Altruist Technologies Customer Service Associate Interview Experiences

2 interviews found

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 6 Feb 2025

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I appeared for an interview in Jan 2025.

Interview Preparation Tips

Interview preparation tips for other job seekers - Freshers get good knowledge📚

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 2 Mar 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Advice is be confidential about yourself when any questions asked by HR or OPs manager be confident,they check your confident level,how actively and smart reverting you are whether some things may go wrong but don't hesitate be calm and confident whatever you say about you.

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Interview Tips & Stories

6d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire

3 Questions

Q1. VERSANT TEST(English language and voice test)

Add your answer

Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard

Add your answer

Q3. Salary discussion

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 13 Feb 2021

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Short introduction

Add your answer

Q2. What do you mean by customer service

Ans.

Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

Customer service involves addressing customer queries and concerns
It includes providing product information and resolving complaints
Good customer service can lead to customer loyalty and positive word-of-mouth
Examples include answering phone calls, responding to emails, and providing live chat support

Answered by AI

Add your answer

Q3. Scenario based questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not hesitate, be confident

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 11 Feb 2021

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction and hobby and job related question.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 26 Feb 2021

Interview Questionnaire

1 Question

Q1. What is wipro

Add your answer

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 27 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:

Customer Service

Interview preparation tips for other job seekers - Keep calm while nervousness faced during the interview. It will be fine if you comfortable in English or Hindi any language you can in talk while interview because they want to see our communication skill are good or not so be prepared.

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 6 Jan 2022

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Convenient for night shift

Add your answer

Q2. You need to write a passage without grammer mistake. So kindly prepare your own topic

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not tough. Anyone can get a job

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 20 Dec 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. What are the components of customer satisfaction?

Ans.

Components of customer satisfaction include quality of product/service, responsiveness, empathy, communication, and problem-solving.

Quality of product/service
Responsiveness
Empathy
Communication
Problem-solving

Answered by AI

View 4 more answers

Q2. Why is there a need of customer support?

Ans.

Customer support is essential for resolving customer issues and ensuring customer satisfaction.

Customer support helps customers with their queries and concerns
It provides a platform for customers to voice their opinions and feedback
It helps in building customer loyalty and trust
It can lead to increased sales and revenue
Examples include technical support, product assistance, and billing inquiries

Answered by AI

Add your answer

Q3. What were you doing in the past?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and be polite and cautious with the set of words you choose. Avoid informal slangs. Be positive and be focused as to I have to get that job no matter what.

Altruist Technologies Interview FAQs

How many rounds are there in Altruist Technologies Customer Service Associate interview?

Altruist Technologies interview process usually has 2 rounds. The most common rounds in the Altruist Technologies interview process are One-on-one Round, Aptitude Test and Resume Shortlist.

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based on 3 interviews

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4.3

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Altruist Technologies Customer Service Associate Salary

based on 114 salaries

₹0.8 L/yr - ₹5 L/yr

16% less than the average Customer Service Associate Salary in India

View more details

Altruist Technologies Salaries in India

Business Associate 388 salaries	₹1 L/yr - ₹4.2 L/yr
Customer Relation Officer 296 salaries	₹1 L/yr - ₹4.6 L/yr
Team Lead 288 salaries	₹1 L/yr - ₹5 L/yr
Customer Support Executive 280 salaries	₹1 L/yr - ₹3.2 L/yr
Quality Analyst 244 salaries	₹1 L/yr - ₹4.5 L/yr