30+ Altruist Customer Management India Interview Questions & Answers | Complete Prep Guide 2025

Altruist Customer Management India Interview Experiences

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14 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 12 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There were 5 interview rounds.

Interview Questionnaire

4 Questions

Q1. Tell me abt yourself?

Ans.

I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

I have over 5 years of experience in the customer service industry.
I am skilled in handling customer inquiries, resolving complaints, and providing product information.
I have a proven track record of meeting and exceeding customer satisfaction targets.
I am proficient in using CRM software and have excellent comm...

Answered by AI

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Q2. Why u choosen bpo?

Ans.

I chose BPO because of its potential for growth, diverse job opportunities, and the chance to develop strong customer service skills.

Opportunity for growth: BPO industry offers various career paths and opportunities for advancement.
Diverse job opportunities: BPO provides a wide range of job roles and industries to work in, allowing for versatility and exposure to different sectors.
Developing customer service skills: BP...

Answered by AI

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Q3. What do u know abt bpo?

Ans.

BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

BPO is a business strategy that allows companies to focus on their core competencies while outsourcing non-core activities.
It is commonly used in customer service, technical support, telemarketing, and back-office operations.
BPO services can be provided onshore, nearshore, or offshor...

Answered by AI

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Q4. How will u communicate with customers?

Ans.

I will communicate with customers through various channels and ensure clear and effective communication.

I will listen actively to customers and understand their concerns
I will use clear and concise language to explain solutions
I will be patient and empathetic towards customers
I will use various channels such as phone, email, chat, and social media to communicate with customers
I will ensure timely and regular follow-ups

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - It was quite good be good with you communication silk that's enough for the job

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?

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Business Development Executive Interview Questions & Answers

Jyoti Harit & Harshaan Gakhar

posted on 2 Jan 2025

Interview experience

Bad

Difficulty level

Easy

Process Duration

Result

Selected

Round 1 - One-on-one

(2 Questions)

Q1. Previous Company Experience

Ans.

I led a team in developing new business opportunities and expanding market reach.

Led a team in identifying and pursuing new business opportunities
Developed strategies to expand market reach and increase revenue
Collaborated with cross-functional teams to achieve sales targets
Implemented successful marketing campaigns to attract new clients

Answered by AI

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Q2. Tell me reason for joining here

Ans.

I am excited about the company's innovative products and growth potential.

Impressed by the company's track record of success
Excited about the opportunity to work with a dynamic team
Believe in the company's mission and values

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always Be confident and open to learn and express yourself

Business Development Executive Interview Questions asked at other Companies

Q1. scenario based: if I am a teacher in a government school and my child is getting +90% marks, then why should i buy byjus course

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Altruist Customer Management India Interview Questions and Answers for Freshers

Chat and Email Support Executive Interview Questions & Answers

Anonymous

posted on 30 Aug 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Aptitude Test

It's very easy and common question for aptitude

Round 2 - HR

(5 Questions)

Q1. They asking only about our self and based on the information u put in the resume

Add your answer

Q2. Nothing much it's very easy

Add your answer

Q3. Process is based on semi voice and email chat

Add your answer

Q4. One rotational weekoff

Add your answer

Q5. Moderate ambiance

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In Altruist technology are always hiring if u want job immediately go and attend

Chat and Email Support Executive Interview Questions asked at other Companies

Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.

View answer (5)

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 8 Dec 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Indeed and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Basic Introduction

Add your answer

Q2. About Experience

Add your answer

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.

View answer (21)

Voice Process Customer Care Executive Interview Questions & Answers

Anonymous

posted on 23 Sep 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR

(3 Questions)

Q1. What's your name

Ans.

My name is John Smith.

Full name is John Smith
Common name
Easy to remember

Answered by AI

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Q2. What are you come from

Ans.

I come from a diverse background with experience in customer service and communication.

I have worked in various customer service roles, including retail and hospitality.
I have a strong background in communication, with a degree in communication studies.
I have experience working with diverse groups of people, which has helped me develop strong interpersonal skills.

Answered by AI

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Q3. Tell me about your self

Ans.

I am a dedicated and empathetic customer care executive with a strong background in providing excellent service and resolving customer issues.

I have over 5 years of experience in customer service roles
I am skilled in active listening and problem-solving
I have a proven track record of meeting and exceeding customer satisfaction goals

Answered by AI

Add your answer

Round 2 - Assignment

Why the happiness of cricket

Voice Process Customer Care Executive Interview Questions asked at other Companies

Q1. What is work purpose of voice process customers call senter? You are a customer care centre employee ,im customer what did ask me? How to respond to customer to hard situations?

View answer (1)

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 6 May 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in

Round 1 - HR

(1 Question)

Q1. Question 1 tell me about yourself question 2 why you left your previous job question 3why should I hire u question 4 why you want to join us

Add your answer

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.

View answer (21)

Non Voice Customer Care Executive Interview Questions & Answers

Anonymous

posted on 21 Aug 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Tell about yourself, location, Are you comfortable with night shift

Add your answer

Q2. Why should we hire you

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy Interview

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?

View answer (1)

Sales Executive Interview Questions & Answers

thirupathaiah vemavarapu

posted on 1 May 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(1 Question)

Q1. Self introduction

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what is selling and how you can sell it?

View answer (51)

Inbound Customer Care Executive Interview Questions & Answers

Anonymous

posted on 19 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Tell me something about you? Just simple introduction in English

Add your answer

Q2. Common Knowledge about Banking

Add your answer

Round 3 - Operation Round

(1 Question)

Q1. Introduction, Defination of Banking, BPO, Customer care, Banking Products

Add your answer

Round 4 - Client Interview

(1 Question)

Q1. What do you mean by BPO, Banking, Introduction, Customer Service, Banking Products, Daily Routine, Yesterday Routine, Last Weekend, Credit card.

Ans.

This question is asking for definitions and examples related to BPO, banking, customer service, and credit cards.

BPO stands for Business Process Outsourcing and involves contracting out specific business operations to a third-party provider.
Banking refers to the industry and activities related to financial services provided by banks and other financial institutions.
Customer service involves providing assistance and sup...

Answered by AI

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Interview Preparation Tips

Topics to prepare for Altruist Customer Management India Inbound Customer Care Executive interview:

Banking
Customer Service
BPO
Daily routine

Interview preparation tips for other job seekers - Be confident and speak in English. They Will brush up you guys before the interview

Inbound Customer Care Executive Interview Questions asked at other Companies

Q1. What do you mean by BPO, Banking, Introduction, Customer Service, Banking Products, Daily Routine, Yesterday Routine, Last Weekend, Credit card.

View answer (2)

Business Associate Interview Questions & Answers

Anonymous

posted on 27 Nov 2024

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion

About the introduction, next we have talk about daily routine

Round 2 - HR

(4 Questions)

Q1. Tell about your self Introduction

Add your answer

Q2. Talk about your native

Add your answer

Q3. Why should i hire you?

Ans.

I have the skills, experience, and drive to excel in this role.

I have a strong background in business administration and management.
I have successfully led teams and projects in the past.
I am highly motivated and eager to contribute to the success of the company.

Answered by AI

Add your answer

Q4. What is salary Expectation?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This Interview is very easy to pass just we have to multiple language and should be confindent.

Business Associate Interview Questions asked at other Companies

Q1. What is the benefits of insurance?

View answer (2)

Business Analyst Interview Questions & Answers

Anonymous

posted on 30 Jun 2021

I applied via Walk-in and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction to check communication, Typing test is to check speed of the test, operational round to identify basic process knowledge.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare with communication skills, be formal in dress especially wear formal shoe.

Business Analyst Interview Questions asked at other Companies

Q1. You have 10 boxes of balls (each ball weighing exactly10 gm) with one box with defective balls (each one of the defective balls weigh 9 gm). You are given an electronic weighing machine and only one chance at it. How will you find out which... read more

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Top trending discussions

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Interview Tips & Stories

6d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Altruist Customer Management India Interview FAQs

How many rounds are there in Altruist Customer Management India interview?

Altruist Customer Management India interview process usually has 1-2 rounds. The most common rounds in the Altruist Customer Management India interview process are HR, One-on-one Round and Resume Shortlist.

How to prepare for Altruist Customer Management India interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Altruist Customer Management India. The most common topics and skills that interviewers at Altruist Customer Management India expect are Calling, Domestic BPO, Domestic Calling, Inbound Calls and Inbound Process.

What are the top questions asked in Altruist Customer Management India interview?

Some of the top questions asked at the Altruist Customer Management India interview -

What do you mean by BPO, Banking, Introduction, Customer Service, Banking Produ...read more
How will u communicate with custome...read more
Introduction, Defination of Banking, BPO, Customer care, Banking Produ...read more

How long is the Altruist Customer Management India interview process?

The duration of Altruist Customer Management India interview process can vary, but typically it takes about less than 2 weeks to complete.

Business Associate 137 salaries	Unlock ₹0.9 L/yr - ₹2.5 L/yr
Team Lead Operations 46 salaries	Unlock ₹1.5 L/yr - ₹3.8 L/yr
Customer Service Executive 45 salaries	Unlock ₹1 L/yr - ₹2.7 L/yr
Customer Care Executive 44 salaries	Unlock ₹0.9 L/yr - ₹3.2 L/yr
Team Lead 41 salaries	Unlock ₹1 L/yr - ₹3.2 L/yr

Altruist Customer Management India Interview Questions and Answers

Altruist Customer Management India Interview Experiences

14 interviews found

Interview Questionnaire

4 Questions

Interview Preparation Tips

Customer Service Executive Interview Questions asked at other Companies

(2 Questions)

Interview Preparation Tips

Business Development Executive Interview Questions asked at other Companies

(5 Questions)

Interview Preparation Tips

Chat and Email Support Executive Interview Questions asked at other Companies

(2 Questions)

Customer Support Executive Interview Questions asked at other Companies

(3 Questions)

Voice Process Customer Care Executive Interview Questions asked at other Companies

(1 Question)

Customer Support Executive Interview Questions asked at other Companies

(2 Questions)

Interview Preparation Tips

Non Voice Customer Care Executive Interview Questions asked at other Companies

(1 Question)

Interview Preparation Tips

Sales Executive Interview Questions asked at other Companies

(2 Questions)

(1 Question)

(1 Question)

Interview Preparation Tips

Inbound Customer Care Executive Interview Questions asked at other Companies

(4 Questions)

Interview Preparation Tips

Business Associate Interview Questions asked at other Companies

Interview Questionnaire

1 Question

Interview Preparation Tips

Business Analyst Interview Questions asked at other Companies

Altruist Customer Management India Interview FAQs

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