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Allianz Services
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I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.
posted on 30 Jan 2024
I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
I am a dedicated and empathetic customer support associate with 3 years of experience in resolving customer issues and providing exceptional service.
3 years of experience in customer support
Skilled in resolving customer issues
Strong focus on providing exceptional service
Short term goal is to excel in customer support role, long term goal is to advance to a leadership position.
Short term goal: Improve response time and customer satisfaction ratings
Long term goal: Develop leadership skills and take on more responsibilities
Short term goal: Complete training programs and certifications
Long term goal: Lead a team of customer support associates
Short term goal: Learn about the products and s...
I chose this company because of its strong reputation in the industry and commitment to customer satisfaction.
Reputation: The company has a solid reputation for providing excellent customer service.
Values: I align with the company's values and commitment to customer satisfaction.
Opportunities: The company offers growth opportunities and a positive work environment.
Innovation: The company is known for its innovative app...
I applied via LinkedIn and was interviewed in Nov 2023. There was 1 interview round.
Types of credit management include credit analysis, credit scoring, credit limit setting, credit monitoring, and credit collection.
Credit analysis involves assessing the creditworthiness of potential borrowers.
Credit scoring uses statistical models to predict the likelihood of default by a borrower.
Credit limit setting determines the maximum amount of credit that can be extended to a borrower.
Credit monitoring involves...
Allianz Services interview questions for popular designations
Case study was shared on the spot. It had some basic details and financials.
Focus was to understand some basic concepts of GTM.
My key strength is my ability to effectively communicate and collaborate with diverse teams.
Strong communication skills
Excellent collaboration abilities
Adaptability to work with diverse teams
Active listening and empathy
Conflict resolution skills
I applied via LinkedIn and was interviewed before May 2023. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.
Aptitude test usually maths
I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 4 interview rounds.
Discussion on general topic
I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.
Principles of insurance involve risk transfer, utmost good faith, insurable interest, indemnity, and subrogation.
Risk transfer: Insurance transfers the risk of financial loss from an individual or organization to an insurance company.
Utmost good faith: Both parties involved in an insurance contract must disclose all relevant information honestly and accurately.
Insurable interest: The insured must have a financial inter...
Addressing client escalation involves active listening, empathy, prompt response, and effective problem-solving.
Listen attentively to the client's concerns and frustrations.
Show empathy and understanding towards the client's situation.
Respond promptly to acknowledge the escalation and assure the client that their concerns are being taken seriously.
Investigate the issue thoroughly to identify the root cause and potentia...
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The duration of Allianz Services interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 24 interviews
Interview experience
based on 439 reviews
Rating in categories
Senior Associate
80
salaries
| ₹2.7 L/yr - ₹6.6 L/yr |
Senior Insurance Operations Specialist
72
salaries
| ₹2.5 L/yr - ₹5.5 L/yr |
Deputy Team Leader
60
salaries
| ₹3.4 L/yr - ₹8.5 L/yr |
Accounts & Finance Executive
47
salaries
| ₹2.1 L/yr - ₹6.8 L/yr |
Senior Customer Service Associate
45
salaries
| ₹2.5 L/yr - ₹5 L/yr |
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