Airtel Payments Bank Interview Questions and Answers for Freshers

CRM stands for Customer Relationship Management. It is a strategy for managing interactions with customers and potential customers.

• CRM helps businesses to improve customer relationships and increase sales

• It involves collecting and analyzing customer data to better understand their needs and preferences

• CRM software is used to manage customer interactions and automate certain tasks

• Examples of CRM software include Salesforce, HubSpot, and Zoho CRM

I can speak fluently in 5 languages.

• I am fluent in English, Spanish, French, German, and Mandarin.

• I learned English and Spanish growing up in the United States.

• I studied French and German in school and spent time living in France and Germany.

• I learned Mandarin while living in China for a year.

• I am always interested in learning new languages and cultures.

CAC in profit and loss statement refers to Customer Acquisition Cost, which is the cost associated with acquiring a new customer.

• CAC is calculated by dividing the total sales and marketing expenses by the number of new customers acquired during a specific period.

• It is important for businesses to track CAC to ensure that the cost of acquiring customers does not exceed the lifetime value of those customers.

• High CAC can indicate inefficiencies in the sales and marketing process,...read more

Methods of valuation include discounted cash flow, comparable company analysis, precedent transactions, and asset-based valuation.

• Discounted cash flow (DCF) - estimates the value of an investment based on its future cash flows

• Comparable company analysis - compares the target company to similar publicly traded companies

• Precedent transactions - looks at the prices paid for similar companies in the past

• Asset-based valuation - values a company based on its assets and liabilities

Sales, product marketing, trade marketing, Excel, MIS are all business-related terms.

• Sales refers to the process of selling products or services to customers.

• Product marketing involves promoting and advertising a specific product to potential customers.

• Trade marketing focuses on promoting and selling products to retailers or wholesalers.

• Excel is a software program used for data analysis and organization.

• MIS (Management Information System) is a system used to collect, process,...read more