EXL Service

EXL Service Interview Questions and Tips

Showing 11 - 20 of 59 interviews

11

EXL Service Consultant 1 interview

594 views
Mehbub HassanFresherSelected
Application
I was interviewed on-campus at IIT Kharagpur for Consultant 1 role at EXL Service
Interview Process
Test Technical + HR Interview Technical + HR Interview
Round 1

Test

No. of Questions
40 questions
Interview Experience
The test was conducted online by Cocubes. 20 questions were from Quant+DI, 10 from LR, and 10 from Verbal+RC. Out of some 600 students who took the test, around 80 students were selected for the next round.
Interview Tips
A sincere effort for CAT would definitely help you get through the test.
Round 2

Technical + HR Interview

Interview Questions
  • Question 1: Walk me through your resume.
  • Question 2: Internship: what you did, what you achieved and what you learned.
  • Question 3: Why analytics? Since you have a lot of things related to finance in your CV, why don't you go for finance?
  • Question 4: A lot of questions on probability and statistics. (Since I had projects and achievements related to that)
  • Question 5: What are your hobbies? (And then trying to give a guesstimate question related to the hobby. E.g. to estimate the fleet size of Air India, for someone who mentioned traveling as his hobby)
  • Question 6: Market entry case: Entering into noodles market. Should we enter, and if so, how to capture a high market share?
  • Question 7: Puzzles: 25 horses 5 tracks, Monty hall problem, 8-queen problem, Random Airplane Seats.
Interview Experience
Each round of interview covered case interview, guesstimates, puzzles and CV based questions. There was no separate HR round as such. Each round went for some 30-40 minutes.
Interview Tips
Walk the interviewer through your thought process while you are solving puzzles or guesstimates. It is always beneficial to practice a lot of puzzles from different sources and hence get a common puzzle in the interview than to solve a completely new puzzle on the day of the interview. Because practically, an average student can't solve any of the 4 above-mentioned puzzles in 2-3 minutes, if (s)he hasn't faced it earlier.
Round 3

Technical + HR Interview

Interview Questions
  • Question 1: Why EXL?
  • Question 2: Estimate the no. of Rs. 1000 notes in India before demonetization.
  • Question 3: Estimate the no. of people participated in Delhi Marathon.
  • Question 4: How would you estimate the distance between Delhi and Beijing?
Interview Experience
This round of interview was taken by a senior official. It was more of a stress interview, where I was being asked to come up with a number of different approaches to solving a given guesstimate question.
Interview Tips
Keep calm. They are concerned about your approach. Make sure you are communicating properly.
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12

EXL Service Consultant 1 interview

15.5k views
Apoorv MittalFresherSelected
Application
I was interviewed on-campus at IIT Kharagpur for Consultant 1 role at EXL Service
Interview Process
Test Case Study Interview Other Interview
Round 1

Test

Interview Experience
Basic Aptitude test. A bit difficult provided the time constraint. Questions are not that difficult but time is very less.
Interview Tips
Don't get stuck on a question.
Round 2

Case Study Interview

Interview Questions
  • Question 1: Why EXL?
  • Question 2: How NCFM has helped you?
  • Question 3: Let's say you are an airline company wanting to enter India, how many flights you will introduce on Delhi Calcutta route.
  • Question 4: Why there are only 30 rows in airplane? What if number of rows are changed, how will it affect our profits?
  • Question 5: By how much precent flipkart should increase its inventory of mobile phones during Diwali season?
  • Question 6: Since, one of my past internships was on Insurance and the interviewer was a insurance domain consultant, a few questions on concepts of Catastrophe model. Eg. How risk is calculated? what are depth damage curves? what is exccedence curve?
  • Question 7: Some very basic concepts of data analysis, Eg, what is adjusted r squared? what is degree of freedom?
Round 3

Other Interview

Interview Questions
  • Question 1: Quickly walk through CV
  • Question 2: How many lines can be constructed using 5 non collinear points and 3 collinear points?
  • Question 3: How did you get interest in Data Analytics?
  • Question 4: Since, I mentioned about a PAN IIT Data Analytics Competition by AMEX, Explain the problem statement and how did you solve the problem? Explain the techniques you used?
General Tips
Keep smiling, have a firm voice, state your assumptions well in guesstimates, draw your MECE structure clearly.

Some people were also asked probability puzzles. so practice puzzles also.
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13

EXL Service Business analyst interview

9.3k views
Avlok BahriFresherSelected
Application
I was interviewed on-campus at NIT Jalandhar for Business analyst role at EXL Service
Interview Process
Test Technical Interview HR Interview
Round 1

Test

Test Sections
  • Section 1: Aptitude Test
Interview Experience
45 minutes test organised by Cocubes including three sections :Verbal (10 ques) ,Reasoning (10 ques) and Quant (20 ques). it was easy but you have to clear section cutoff.
Interview Tips
Be confident and fast.
Round 2

Technical Interview

Interview Questions
  • Question 1: justification for the times of iteration required to check the number if it is prime number in c language
  • Question 2: find the triangle with max area whose sides are: 300,400,500 300,400,700 ? justification
  • Question 3: Simple puzzle and designing of basic gates
Interview Experience
this interview was not stressful and they was jus checking our dedication and Passion to solve problem no matters if you answer wrong .
Interview Tips
Be careful and aware of what is there in your resume.they ask everything from your resume and it would be totally basic and need jutification
Round 3

HR Interview

Interview Questions
  • Question 1: How many persons are there at Jalandhar Railway Station?
  • Question 2: how many spherical ball of .5 inch can be placed in cube of 10 inch side and then the wastage percentage?
  • Question 3: why you want to be in EXL ?
Interview Experience
As i was the first one to give my technical interview ,so i was called up by hr who took my both hr and technical interview to speed up the process.i was lucky that i fortunately missed the separate technical interview in which many of the applicants got rejected.
Interview Tips
Don't try to listen to answer of your friends. they will ask you the same questions.
General Tips
They are fascinated by your academics ,so be prepared for it also if your score well in academics ,technical round can also stick to your stream .
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14

EXL Service Consultant interview

9.2k views
Abhilasha MittalFresherSelected
Application
I was interviewed on-campus at IIT Madras for Consultant role at EXL Service
Interview Process
Test Other Interview Technical Interview HR Interview
Round 1

Test

Interview Experience
3 sections - Quant, Verbal and Logical Reasoning.No sectional time limit and sections could be attempted in any order. However, they might have section-wise cut-offs (not sure) and so each section must be given importance. It is a speed based test. Level of difficulty is easy to moderate
Interview Tips
you need to be quick. Do not waste too much time on any question. All questions contain equal marks. You can come back to the remaining questions later.Try maximizing your score in the apti. A lot of preference is given to the high scorers of the apti.
Round 2

Other Interview

Interview Experience
It started with a brief introduction-Tell us about yourself. Till the time you answer, one panellist goes through your resume.Be thorough with everything you write in your resume. Do not write fake stuff, they question you on anything that you have written.They asked me about everything- projects, seminar topic, languages mentioned, extra-curricular activities A lot of SQL questions were asked. They ask concepts, queries, syntax. The had questioned me a lot on JOINS.
Interview Tips
Support everything you say with an example. (eg. if u say you have leadership qualities, give an example of when you have been a leader).If you don’t know an answer, tell it to them honestly. Don’t try to fool them.
Round 3

Technical Interview

Interview Experience
Standard puzzles that you normally prepare for interviews were asked. Do not give away the answer immediately as if u know it by heart. Think aloud and explain them every step. It does not matter even if the final answer is wrong, the approach is important. In my case, I wasn’t prepared with the puzzle I was asked so I explained it to them from myperspective. Even though the final answer was wrong, the approach was correct so they qualified me for the next round. Also, they smartly try to confuse you. So remain confident in what you say. Do not argue if you are very confident, explain it to them politely. In the tech part of the interview, basic java/c/c++ questions wereasked. (what is object oriented programming? What is inheritance?
Round 4

HR Interview

Interview Experience
Be prepared with all sorts of HR questions- strengths, weaknesses, happiest moment, proudest moment etc). Why EXL? One Fermi question was asked in this round. Again here, the approach is important, not the final answer. Beprepared with a question to ask at the end of the interview- it could be abt the company/ data analytics or anything. That shows your interest in the job
Skills

Skills Tested

Skill Tips
Don’t panic or be nervous. Stay calm. Once the interview starts, they make you feelvery comfortable.
Resources

Preparation materials

Books
  • 101 HR questions,
Courses
  • CAT classroom teaching,
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15

EXL Service interview

9.1k views
Anuj Gupta FresherNot Selected
Application
I was interviewed on-campus at IIT Bombay for EXL Service
Interview Process
Resume Shortlist Test Guesstimate Interview Puzzle Interview Case Study Interview HR Interview
Round 1

Resume Shortlist

Round 2

Test

Interview Experience
CAT based aptitude test. Requirement of clearing all sectional cutoffs.
Round 3

Guesstimate Interview

Interview Experience
b) Four rounds of interviews: 
a. First round guesstimate: Chances of winning a lottery in a jet airways scheme: Every passenger flying during a week fills out a coupon and submits it for a draw; you fly four times a week. Guesstimate involved guessing the total no. of flight passenger for jet airways in a month
Round 4

Puzzle Interview

Interview Experience
b. Two puzzles: i. A lady leaves from her home in a car and picks up her husband from his office everyday at 5pm. One day, the husband gets free a bit early and starts walking towards the home. He meets his wife in the way and they together ride back in the car to their home. They reach 10 minutes earlier than ususal.At what time did the two meet? (Ans : 4:55 pm) ii. If Maria Sharapova won 6-3 against Justin Henin Hardene in the first set which involved 5 service breaks. Then who served first? (Ans: Maria Sharapova
Round 5

Case Study Interview

Interview Experience
c. Case study: A customer care center in Europe for a mobile company is working much less efficiently (30% more expenditure for the same no. of requests handled) than that in Britain, What could be reason? Questions to be asked. i. Difference in salary per person (Ans. 5%) ii. Difference in Call charges (Ans. 10%) iii. Difference in no. of employees. (Ans. Not relevant) iv. Automated response for regular requests like balance etc. (Ans. Not present in Europe. Causes 15% more expenditure, case solved!!!)
Round 6

HR Interview

Interview Experience
HR based interview: i. Why Inductis? ii. Expected Cat scores?. Why not MBA? iii. Response in a leadership position to your superior when someone under you has not performed? iv. Team leadership instance v. How would your friend describe you? 2. Your key learning from these experiences? What mistakes did you commit? Key learning a) Its important to prepare for as many HR questions as possible in advance. The more you prepare the better you will be able to answer even the most unexpected questions. b) Every point on your resume should be elaborated in your mind so that you can speak on about 15-20 minutes on it highlighting specifics of the task, the problems faced, innovations used and results. c) It's important to be relaxed during an interview and treat it as a conversation. Even the most difficult problems can be solved if you keep your cool. d) Read about the company in advance. Especially its culture and values. Identify what the company is looking for. Incorporate it intelligently in the answers that you give.
General Tips
Mistakes committed.  

a) Low level of preparation for some points in resume. Didn't expect interviewer (P&G) to spend 25 min. on the school captain point which was not well prepared.  

b) Silly mistake while solving Capital One Case study.(Later avoided it by thinking aloud)  

Keep your level of enthusiasm in the interview high. Companies like students with high levels of energy. Excitement alone about the company can land you a job!!!

b) Keep two copies of resume, a pen and sheets of blank paper with you for all the interviews. 

c) Dress for the company. Do not overdress. Suits look fine for an IB job but not for a simple technical job. d) Always greet the interviewer in a warm way.
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16

EXL Service Analyst interview

6.4k views
SURBHI SINGHANIAFresherSelected
Application
I was interviewed on-campus at IIT Kanpur for Analyst role at EXL Service
Interview Process
Test HR Interview Case Study Interview
Round 1

Test

Duration
30-40 Minutes
No. of Questions
10+10+10 questions
Test Sections
  • Section 1: Aptitude
Interview Experience
1. Number of Questions: 30 (10 each from mathematics, English and DI).
2. Type of questions and details Questions of Mathematics and DI were mainly from previous years CAT papers. 
3. The time was very limited and so speed was very important while solving the questions. 
4. Moreover there was cut off for individual sections so keeping that in mind one had give time to each section.
Round 2

HR Interview

Interview Questions
  • Question 1: Resume-based questions.
  • Question 2: What is the color of door from which you entered?
  • Question 3: Did you attend the ppt? What did you like the most about ppt?
Interview Experience
Most of the questions were resume based. The interviewer also tried to confuse me sometimes. While I was answering he looked at the ceiling and here and there but I ensured that I was still answering everything very confidently not diverting my attention.
Round 3

Case Study Interview

Interview Questions
  • Question 1: Intern-based questions.
  • Question 2: If you start a startup of selling books to IITK students through e-commerce what will be the annual demand you can expect from IITK students?
  • Question 3: In your hostel every girl plays badminton atleast once a month. The probability of one playing badminton in 1st week is a, probability that if one doesn’t play in 1st week than she will play in 2nd week is b, probability the one doestnt play badi in 1st and 2nd and play in third week is c, and the probability that one plays in last week is obviously (1-a-b-c). What is the probability that you and your friend will play badminton in the same week is?
Interview Experience
It was a HR + puzzle + casestudy interview and lasted for 20-25 minutes and had a panel of only one.
Skills

Skills Tested

Skill Tips
Do solve all previous year question papers of CAT and try to increase speed of solving.<br /> Do practice some case studies and puzzles.
General Tips
1. Don’t leave everything for the end. As December approaches it becomes more and more hectic with end sems, project deadlines, BTP, ppts to attend, test of companies etc. Start preparing early.

2. Do attend ppt and write down points whatever they mention in the ppt. generally one can prepare the questions like why this sector or why this company from the points they mention in ppt. 

3. They generally mention that they are looking for in the candidates in the ppt so this helps in preparing the answers in interview. Moreover do spend some time in preparing for HR. 

4. At least think and write down few basic points of the questions that are generally asked in the interviews.
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17

EXL Service Decision analyst internship interview

3.5k views
Vineet ChoudharyFresherSelected
Application
I was interviewed on-campus at IIT Kharagpur for Decision analyst role at EXL Service
Interview Process
Resume Shortlist Case Study Interview Puzzle Interview
Round 1

Resume Shortlist

Interview Experience
The entire process was very fair. They make a priority list on the basis of the resumes. They don't take much heed about your POR's. All they are looking for is some relevant work experience and/or courses and/or coding skills in the resume.
Interview Tips
Case Study is a big plus. Other professional courses related to stats such as Actuary can help you become one of the top priorities.
Round 2

Case Study Interview

Interview Questions
  • Question 1: An aviation company wants to start a flight between Mumbai and Jaipur. What all things should it keep in mind?
  • Question 2: What can Flipkart do to improve its rural presence?
Interview Experience
Firstly, I was asked to introduce myself. Then on the basis of the introduction he asked me to summarize one of the case study events that I have participated in. Interviewer made up a new case out of it and asked me a few more questions. One more case was asked which I was able to answer comfortably.
Interview Tips
Don't get over excited. Be 100% genuine and confident.
Round 3

Puzzle Interview

Interview Questions
  • Question 1: [Puzzle] There are 11 packets of 10 cigarettes each. 1 packet has 11 gms cigarettes and others have 10 gms cigarette. How can you identify which packet was it in one usage of electronic weighing machine.
  • Question 2: [Guestimate] What is the target number of customers for high-end men's wallet in Delhi?
Interview Experience
This round was a combination of Case Study + Guesstimate + Puzzle, duration 50 minutes. Firstly, a case study, which required some knowledge of operations, was given. Then the wallet problem followed by 2 puzzles were asked.
Interview Tips
Be calm and composed. They want to check your approach.
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18

EXL Service Consultant 1 interview

673 views
AnonymousFresherSelected
Application
I was interviewed on-campus for Consultant 1 role at EXL Service
Interview Process
Test Technical + HR Interview HR Interview
Round 1

Test

No. of Questions
45 questions
Test Sections
  • Section 1: Aptitude
  • Section 2: Verbal
Interview Experience
45 questions and 60 mins. There is a Section wise cutoff. Manage time properly.
Interview Tips
Prepare well from Pariksha.
Round 2

Technical + HR Interview

Interview Questions
  • Question 1: Case study: Credit card fraud detection
  • Question 2: Applied Time Series ARIMA Modeling
  • Question 3: Some functions in R
Interview Experience
Guesstimates and puzzles were asked in other panels. The guy in my panel asked about analytics project I did and the algorithm used. Afterwards he asked which topics I am proficient in. I did an Applied Time Series Analysis course and have experience in R. So he asked questions on ARIMA modelling and some functions in R. (dplyr package). Before going to the interview I only prepared for puzzles and guesstimates but not case studies. But he asked me a case study about the detection of fraud credit card transactions in a bank. I remained calm and cool without going into depression and suggested him some measures. Since the interviewer was also not looking for complex answers he got convinced with my answer. Then he asked me whether I have any questions.
Interview Tips
Be thorough with your resume. Prepare puzzles and guesstimates. Case studies are simple. Just reading Case in point is more than sufficient. Practice guesstimates with your friends in free time everyday. Do the puzzles in 'Heard on the street'
Round 3

HR Interview

Interview Questions
  • Question 1: Why do you want to join EXL?
  • Question 2: How many 0's in 100!?
Interview Experience
Since there was no time at the end my second round happened only for 10 min. Do complete research on EXL. This helps you in answering 'Why EXL?' question. Then he asked me how many zeros in 100!.
Interview Tips
Be calm and composed. The interviewer gives you hints if you get stuck up anywhere. Get a early slot if possible. The people before me had 40 min second round interview whereas I only had a 10 min interview.
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19

EXL Service Consultant interview

6.3k views
Shikhar GuptaFresherSelected
Application
I was interviewed on-campus at IIT Kanpur for Consultant role at EXL Service
Interview Process
Resume Shortlist Test Group Discussion Problem Statement Group Activity Puzzle Interview
Round 1

Resume Shortlist

Round 2

Test

Round 3

Group Discussion

Round 4

Problem Statement

Round 5

Group Activity

Round 6

Puzzle Interview

Round 7

General Tips
Do’s :

• PREPARE FOR APTITUDE TESTS. Many of us believe that our profile will lead us getting

shortlisted on resume basis. That may be true, but I have not seen a process as random as

placements. It might happen that you are getting closely rejected in 3-4 firms for which you have

prepared. In such a case, having a good aptitude will give you more no. of shortlists, which will give

you a psychological security to fall back. APTITUDE PREPARATION IS BORING, so you may start it

and then leave it. Don’t do it. It is the only thing that is going to be with you in case something

unexpected happens.

• Be prepared for random and unexpected events like unexpected shortlisting results, irregularities in interview procedures etc.

• Prepare in a group, and help each other. The entire placement preparation phase is very taxing,

and support from people around you helps.



Dont’s :

• Don’t leave things for the end.

• Don’t underestimate yourself. Don’t overestimate yourself too.

• Don’t have pre-conceived notions about anything: no. of people a company is going to hire, who is

better than you, who is worse than you etc. Let the company decide what they want.



Final Tips :

• Prioritize the sectors and analyse your chances.

• Don’t keep too high or too low expectations from yourself.

• PREPARE APTITUDE. If you don’t get placed in big firms, aptitude is your only fall back.

• Be prepared for unexpected outcomes.

• Trust yourself for what you know, because there are a lot of things and you cant know everything.

The interview is driven by what you write on your resume. Know what you write. 

• In all preparation aspects, one never gets a feeling of satisfaction. Due to paucity of time and so

much pressure around, we are unable to do things as per our expectations. So don’t worry too

much. Give ample time to things, but don’t overdo them.

• Go to the interview empty-headed. Thinking too much about things makes you feel nervous. An empty mind works most efficiently.
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20

EXL Service interview

6.3k views
BHUVANESH GOELFresherSelected
Application
I was interviewed on-campus at IIT Kanpur for EXL Service
Interview Process
HR Interview HR Interview
Round 1

HR Interview

Interview Questions
  • Question 1: 1. How was it participating in EXL Excellence Quotient 2011?
  • Question 2: 2. Tell me something about yourself.
  • Question 3: 3. Tell me about your interest in guitars.
  • Question 4: 4. Anything else you would like to ask me?
  • Question 5: 1. No. of zeroes in 100!
  • Question 6: 2. There are 2 cubes. You have to put digits on both the cubes so that one can form all the numbers from 1 to 31.
  • Question 7: Guesstimate case – Estimate the daily revenue of Delhi Metro Service.
Interview Experience
My HR questions went pretty well. She seemed fairly impressed due to my enthusiasm about the competition and my passion about my PORs. My HR questions went pretty well. She seemed fairly impressed due to my enthusiasm about the competition and my passion about my PORs. I was able to solve the puzzles. I think I was able to structure the guesstimate well although my final answer was way inaccurate :D .I paused for sometime during my puzzles, but she encouraged me a lot. I don’t think anything else went wrong
Round 2

HR Interview

Interview Questions
  • Question 1: 1. There was some discussion about CSE Department in his days at IIT
  • Question 2: 2. There are so many CSE companies with great compensation package. Why aren't you going for them?
  • Question 3: 3. Why did you choose him as your partner for EXL Excellence Quotient’11?
  • Question 4: 4. Give me 3 reasons why I should prefer you over your partner.
  • Question 5: 5. Would you like to tell me anything that’s not in your resume?
  • Question 6: 6. Anything else you would like to ask me?
Interview Experience
The interviewer was an IIT Kanpur alumnus. I was told afterwards that he was the senior most guy present in the interview panel. One of my friends didn't have a good experience with him in round 1, so I was pretty attentive and a little scared too.

He was fairly pleased with my case-solving in guesstimate. I didn't get a chance to play with numbers. I juststructured the whole thing and he told me to stop me there and then. As far as the second case is concerned I told him about all the competitors and what their revenue model is. I discussed at length about their pricing model. I then compared the USP of NERD magazine and was able to come up with a pricing strategy. I also added that rather than just the magazine I would like to organize some competitions which would be better source of revenue. Again, he told me to stop there and then.Again, my HR questions went pretty well. This person seemed a little hard to impress. But he always said ‘Good’ or ‘Very Good’ after the questions. That gave me a lot of encouragement (I kept on remembering the bad experience of my friend with this interviewer and that gave me the boost that I was doing pretty well). He asked me some questions like ‘What you are saying is contradicting your previous statement’ but Iremained cool and composed and clarified everything. After the cases, he waved me off. His smile told me that I had nailed the interview. I don't think anything went wrong at all. The interview went great. I didn't have to go for 3rd round
General Tips
Know your resume head to toe. If you are passionate about your PORs, you shouldn't have any problemwith cracking cases based on your resume. Never underestimate the power of HR questions. It was my enthusiasm, hand gestures and passion that she really appreciated. Solving the puzzles and guesstimate was icing on the cake. Pray well before God that you get an interviewer with some common sense :P
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