WebEngage

basic info

http://www.webengage.com6 Years Old
Mumbai, IndiaIT / ITES
11-50 EmployeesPrivate company

WebEngage impact

5
No of Devices Supported
13
No of supported countries
16
No of languages supported
3
No of products

about WebEngage

WebEngage is an on-site customer engagement toolkit. It lets you run on-site promotions/offers (like "deal of the day", collect customer insights (like "customer satisfaction survey post purchase"), improve conversions (like "reducing cart abandonment") and collect customer feedback - all of this from a remote dashboard, without changing any code on your site!At the core of WebEngage is its "targeting engine" which can be used to identify visitor segments (like referring site, geo location, cookies etc) and throw a particular questionnaire or message/offer to them. A must have for any online business which wants a better conversion. Everyday! We are a rapidly growing startup with thousands of customers in 40+ countries. Form enterprises like Avaya, Flipkart, Snapdeal, TurboTax, MakeMyTrip, Yatra, Jabong etc to thousands of startups worldwide, we are helping each of them run on-site marketing campaigns with ease without having to change any code on their corresponding websites

vision

“Our core belief is that great people make great product which makes a great company”

mission

Help online marketers and product teams engage with visitors ontheir site, in real-time, without changing any code on their site.

WebEngage story

Aug-2010
FOUNDED WEBKLIPPER TECHNOLOGIES
Avlesh Singh and Ankit Utreja founded Webklipper technologies, an IT product development firm.
Apr-2011
ANGEL ROUND FUNDING
Before the product was launched, Google India Managing Director Rajan Anandan, helped raise an undisclosed sum as seed money.
Sep-2011
LAUNCHED WEBENGAGE
Launched WebEngage, a push-engine product aimed at helping e-commerce companies better engage with their users.
Nov-2011
2ND ROUND FUNDING
The firm raised further funding of close to Rs 2.5 crore from Blume Ventures and GTI Capital.
Dec-2011
FIRST CUSTOMER
The firm got MakeMyTrip as its first enterprise customer.
May-2013
ACHIEVED 10K CUSTOMERS MILESTONE
10,000 customers signed up for Webengage, giving it a new milestone.

WebEngage products & services

Survey

Run behaviorally targeted and contextually relevant surveys on your website to measure customer satisfaction and collect user insights proactively. Using our leave intent targeting, you can generate leads or discover reasons for abandonment from users bouncing off your site or cart page. Webengage's leave intent surveys are smart exit surveys which are designed to pop when a user approaches browser's close button. Their targeting engine allows you to choose from a wide variety of rules so that you filter out the users to whom you'd like to push a survey to.

Feedback

Get up and run with the world's simplest customer support software. Webengage's feedback widgets are fully customizable - from the text on the feedback tab to the form that shows up. You can add your own fields. Not only do they help you measure the voice of your customers but also power you with real-time insights like sentiment analysis etc.

Notification

Run behaviorally targeted and contextually relevant messages on your website. These messages could be personalized greetings or offers presented to users on your site. Using Webengage's leave intent targeting, you can offer freebies (like "Download a whitepaper before you go") or discounts (like "Complete your purchase with this $20 coupon code") to users abandoning your website or the cart/checkout page. With notifications, you can easily keep a check on your bounce rate with smart exit popups. Their targeting engine allows you to choose from a wide variety of rules so that you filter out the users to whom you'd like to push a notification to.

WebEngage team

CEO, Co-Founder

Avlesh Singh

Past: burrp, Onyomo, HCL.Education : BTech-ISMLocation: Mumbai
CTO,Co-Founder

Ankit Utreja

Past: burrp, TCSEducation :Location: Mumbai
VP

Ash Ahuja

Past: Druva, Irus GroupEducation :Location: Mumbai
Principle Engineer

Manish Kashyap

Past: Burp, AskmeEducation :Location: Mumbai
API Engineer

Prashant Acharekar

Past: CleartripEducation :Location: Mumbai
Lead Designer

Radhika Raste

Past: CTSEducation :Location: Mumbai

WebEngage office photos

Webengage

( 40 photos )

WebEngage office locations

Mumbai Office
Webengage, Lotus Co Park, Gram Path, Laxmi Nagar, Goregaon East
Mumbai
Maharashtra 400063
022 6110 2400

WebEngage amusing facts

Google India chief Rajan Anandan offered to lead angel round of investment when it did not even have a product in the public domain.
    1. 1
      Google India chief Rajan Anandan offered to lead angel round of investment when it did not even have a product in the public domain.
    2. 2
      WebEngage won the SmartCEO Startup-50 2015 Awards in the category of 'Fast Growing Enterprise'.
    3. 3
      Webengage was one of the top 10 emerging product companies from India in 2014 at NASSCOM's annual summit.
    4. 4
      As of Nov 2012, the in-site customer engagement tool by Webengage was being used by more than 4500 companies.

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