BCG

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Showing 21 - 30 of 83 interviews

21

BCG Consultant internship interview

, 1.7k views
Arjun BhaduriFresherSelected
Application
I was interviewed on-campus at IIM Lucknow for Consultant role at BCG
Interview Process
Case Study Interview Case Study Interview Case Study Interview
Round 1

Case Study Interview

Interview Questions
  • Question 1: Why should BCG select you?
Interview Experience
Case:A cement manufacturer based out of East India has been seeing his prices in east India dip heavily in the past few months. Despite being the market leader, he seems to be unable to arrest the fall in prices. The aim as a consultant lies to raise the prices by 10% and find a strategy to make sure the prices do not fall so easily again.
Case analysis:
This was a very complex case with multiple problems and solutions with each having a different set of pros and cons. He wanted me to see the case from a simple
demand and supply point of view.
Structure:
The supply was overshooting demand in the market as a result of the actions of competitors. So the issue was also to do with the distributors in the middle and how brand consciousness would come into the scene. The structure could be simplified to a 2*2 matrix with price elasticity of demand and brand consciousness on the axes. The issue could be then simplified on the basis of the quadrant in focus.
Summary:

Overall, the issue was embedded in being able to use game theory with the distributor and play prices up and down at regular intervals. Another strategy was to enter into forward contracts.

Round 2

Case Study Interview

Interview Experience
The interviewer was very calm and reassuring and that helped me build the conversation.
Case: A local taxi driver in Delhi wants to explore the possibility of signing a contract with a radio taxi service. Help him with his dilemma.
Analysis: This was a case that really tested your ability to think far and wide because the math was simple but the underlying logic could have been missed very easily.
Structure:
Used a simple revenue-cost structure for the pre and post radio taxi phase. Then tried to see if any of the key variables could be modified to come up with a different result.
Summary:
The case had two parts- one was the initial decision and the decision after changing a key variable.
Round 3

Case Study Interview

Interview Questions
  • Question 1: my tastes in food?
Interview Experience
The interview took off with a general discussion on football and tennis and we spoke about our favorite stars from each of them. More than anything else, this was an amazing conversation where I could speak without any fears and inhibitions.
Case: A life insurance company in Sri Lanka is losing out on market share. Where does the problem lie?
Analysis:
The case was a test of structure to see if you could create one with all the levers enlisted.
Structure:
The market share could be seen as a function of number of policies sold and the revenue per policy. The discussion would then carry on the aspect of number of policies. The number of policies itself would be a function of a number of factors, out of which one of them was creating an issue.
Summary:
The toxic area was something to do with the insurance policy salesman and the entire structure had to be panned out so as to get to that
Interview Tips
Be calm, logical and energetic. That is all you need to impress the interviewer.
General Tips
Be energetic.<br />
Calmness and common sense are the key.
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22

BCG Associate consultant interview

, 5.3k views
AnonymousFresherSelected
Application
I was interviewed on-campus for Associate consultant role at BCG
Interview Process
Resume Shortlist Interview Interview Interview
Round 1

Resume Shortlist

Interview Experience
I went through the resumes of some seniors, searched through the net for general tips on resume writing , looked upsites of companies in which I was interested and then posted my resume to seniors for proof reading. I attended the Pre-Placement talks of the companies I was interested in. They served the purpose of telling me more about the Companies Work Profile. But I thought they took too much time and also the main source of information about the company on our campus was and will be seniors in jobs. PPTs cant match up to that!
Interview Tips
Read the case studies. That helps.
Round 2

Interview

Interview Experience
BCG had two rounds of interviews, followed by a short-list and then another two rounds of interviews after which the final offers were made. Five people were made final offers out of an initial list of about 30. I was asked about what distinguished me as a person, some major achievements of mine and the main hurdles I had faced in my four years at IIT. I was also asked to elaborate on my primary failure here. They asked me about what made me different and what attracted me to Consulting. There were also a few light questions on my passions in life, my favourite music band etc..! Other than that were the case studies I was given to solve. In my first round I was asked about a case involving a bank selling housing lone, striking a deal with a contractor and determining the percentage to be paid to that contractor. I thought I messed this one up and the fact that I was really impressed by my interviewee&s profile didn't help ! :P
Interview Tips
I got together with another friend of mine who had made it through BCGs short-list and we solved a few cases together from the Case Study Files sent by our seniors. These included Kellogs and Whartons Guides. I read up on what Case Studies typically are and how to tackle them from similar Case Books. In all I solved 5-6 cases on my own. As for HR questions I asked a few seniors about typical questions, went through Be Prepared and looked up the net a little for sample questions. I didn't prepare any ideal answers, just marked out for myself the points in my resume that I wanted to highlight. I prepared in a group of two people. I think Case Studies should typically be solved in groups of 2 or 3.
Round 3

Interview

Interview Experience
Then I decided I had to cover up on the first interview and geared up for the next! The following round involved the study of a Cement company and a re hauling of its distribution chains. After much NBD and some slices of Pizza the shortish was out and I had made it to the next round! My third interview was very non bookish wherein they asked me about how a Consulting Firm would advertise itself. Frankly, I was quite stunned and blurted out whatever struck me. With some prompting and imagination I came up with decent answers finally!
Round 4

Interview

Interview Experience
Then the last hurdle, I was asked a question apparently asked to Ghoda the year before (so you might actually get one of our questions for your interview :P!). It was about a Company manufacturing coffee cups wanting to increase its market share. After which I got my offer! :)
Skills

Skills Tested

    General Tips
    I realized that a LOT amongst these interviews depends on the day you give them. So you need to be cool, confident and come across as a pleasant person. Do not over count on your preparation. I did not have any stress interviews,enjoyed all four of my interview rounds and probably that is what clicked. Also do not try and second guess the interviewee, you can never make out how well/badly its going. I still do not know why my company took me! In the HR rounds, be genuine and don't fabricate every answer, it shows. I don't think I made some major mistake, I just enjoyed myself throughout the case solving, was true in projecting before them the person that I am, told them that I had aped and was confused in life and they hired me ?
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    23

    BCG Consultant interview

    , 1.8k views
    Nitima MalhotraExperiencedSelected
    Application
    I Applied for job through Personal Contacts for Consultant role at BCG
    Interview Process
    Case Study Interview
    Round 1

    Case Study Interview

    Interview Questions
    • Question 1: The Government of India has invited bids for purchasing 1 GW solar power inMultiples of 5MW. Our client is considering bidding for this project.Advice on how he should proceed?
    Interview Experience
    Q. What does our client do? Company was a manufacturing firm looking to build the plant and sell electricityQ. Does the client have a solar plant? No, the client has no current experience in Solar PowerQ. How much time will it take to build the plant?3-4 yearsQ. What is the life of my plant?30 years, govt will buy electricity for 30 yearsQ. How does government decide whom to allot?Project has to look technical feasible and financial terms Q. What kind of bidding takes place?First price Auction, lowest price wins
    I started by indicating that the bid price would be dependent on the benefits and costs of the project as well as the competitive bid.The interviewer asked me to move ahead and discuss the benefits and costs. I first picked up the costing side of it and divided into fixed and variable. I was told that the capex was 17 crorers per MW. As soon as I had some numbers thrown on me I got a bit tensed, and thought that I would need to do some hard calculations. However, these numbers were thrown just to test if I could move ahead or be caught with numbers. As per the variable costs, I broke and listed all the expense such as direct material, direct labor, overheads, SG&A and depreciation etc. I then said that these costs would depend on the capacity of the plant. He asked me to elaborate on this topic and I said there would be effects of economies of scale and also the learning effect. He immediately asked me how learning curve would affect the costs. I told him thatthe learning curve would reduce the variable cost over time. I could see that he was happy with the answer and told me to proceed to the benefit side. On the benefits side, I said the amount I earn would be my cost X plus some margin y% over the cost. I also mentioned that competitive bids will impact how much I could expect on the bid price and mentioned that In such cases we usually look at old auctions or try to estimate the auction bid of other companies.
    Interview Tips
    he case wasn’t hard but because the interviewer was working on his laptop during the interview and often not looking at me, I felt he wasn’t impressed. It was only after 15 mins into the interview, that I could get the interviewers complete attention. This usually happens in a stress interview, and one should not get stressed. Just keep calm and follow the most exhaustive approach. Also, in this case I was occasionally bombarded by numbers and got distracted as to how I should deal with them. One should remember that sometimes numbers are just to confuse and distract the interviewee
    Skills

    Skills Tested

    • Case Analysis
    Skill Tips
    Yash asked me why I did Bachelors of Finance and not Engineering. He also asked me about my choice of taking up commerce. I realized that was only to build stress and see how I perform later in the interview later. He also asked my GMAT score, Having a score of below of 700 I felt a little uncomfortable as I thought the interviewer would already make an impression about my performance. I guess it didn’t matter afterwards as I went to the final round.
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    24

    BCG Consultant interview

    , 1.8k views
    Anshumaan RaviExperiencedSelected
    Application
    I Applied for job through Personal Contacts for Consultant role at BCG
    Interview Process
    Case Study Interview
    Round 1

    Case Study Interview

    Interview Questions
    • Question 1: The 2018 world cup is going to be in Russia and FIFA comes to you asking for help on how to price for the media rights
    Interview Experience
    What was good: The PI went well despite the interviewer looking uninterested. I found out very soon that the interviewer liked sports and made sure I spoke about my interest in sports as well.What could be better: Nothing specific. It was a very unstructured case which was more conversational in nature
    Interview Tips
    I started by identifying all the sources of revenue for FIFA (Merchandising rights, Ticket sales and merchandise sales). I started by saying FIFA could price this product using any of the following 3 strategies:Cost + margin (Which is the minimum price that FIFA can charge)Revenue the media channel could earn by airing the event (Which is the maximum price that FIFA can charge)Price of previous world cup events or other large scale sporting events like the Olympics.The interviewer was extremely interested in the 3rdoption and asked me to explain it in greater detail. I explained how FIFA has the experience of pricing the event every 4 years. They can use the previous world cup in Brazil as a base and adjust for various factors like change in macro-economic levels that would drive disposable income, change in the location of the world cup (from brazil where football is widely followed to Russia), changes in other sources of revenue (potential drop in ticket sales or merchandise) and other changes in the tournament format. I also mentioned that FIFA could use the pricing strategy used for the Olympics as a reference.The interviewer seemed happy with what he had heard and said I would solve the case and that he wanted to test me with another short case, where he wanted to have a discussion with me and didn’t want me to write anything.Case 2: The client is in the travel space having multiple businesses in airline, tour operators, hotels, e-commerce website for travel, Hotel, etc. The CEO comes to you and says I have 2 ideas –Retail in Railways and Detective agency-which one should I pick. What advice would you give the client?Response: Scoping question: -Location of the business (India)-Client’s motivation to start new business (The CEO loves starting new businesses and wants to start a customerfacing business to build newbrand)-Targets for the new business (Wants fast growing and customer facing business)-What does retail on railway mean? Sell on the platform or sell in the train? (Selling snacks on the train and the platform)
    Skills

    Skills Tested

    • Case Analysis
    • Ability To Cope Up With Stress
    Skill Tips
    I presume it was a stress interview. The interview seemed very uninterested initially and was mostly on his phone. He introduced himself to me and then asked me to introduce myself. He asked me for something that was not on my Resume and I spoke about ISL. He asked me the sports I played and gave me a case on FIFA
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    25

    BCG Consultant interview

    , 1.8k views
    Gautam SubramaniExperiencedSelected
    Application
    I Applied for job through Personal Contacts for Consultant role at BCG
    Interview Process
    Case Study Interview
    Round 1

    Case Study Interview

    Interview Questions
    • Question 1: A global tools manufacturer is looking to increase revenues in the Indian market. Help them out.
    Interview Experience
    Main points of the discussion –Q. What are the segments of tools that they manufacture?Company manufactures hand tools and power tools.They are doing fine on the power tools segment but are lagging on the hand tools segment and want to expand there.Q. Who uses these hand tools? Can prices be increased?Hand tools are mostly used by professionals who work on a smaller scale (plumbers, carpenters etc). They are a price sensitive lot. The company already prices at a premium because of superior quality in terms of durability and efficiency.Q. If products are superior then why do professionals not adopt the company’s products?Is it a price thing/awareness thing etc (explore SoM, SoV, SoD)?Price is definitely a factor. Unlike the power tools segment, branding is not important in the hand tools segment. Q. Any scope of cutting prices thereby driving volume?Company has higher costs because of superior quality, so it is difficult for them to compete on price.Q.Although consumers are price sensitive, they are receptive to products that offer better value. We should find ways to communicate that to them through advertising or promotions at trade fairs.What about inorganic growth?Q. I feel inorganic growth dilutes the company’s value proposition which is offering a superior product at a marginally higher price. So I would not recommend it.
    Interview Tips
    The case was not hard; it just involved being structured so that all angles were covered. My takeaways at the end of the case were –1)Frameworks are important not only from the point of view of being exhaustive, but also in keeping you composed during the interview since it will seem familiar. This was my first interview of the day and I was all over the place. Change how you approach the case depending on your frame of mind at the time of the interview. I might have performed better if I had mechanically gone through the framework.2)Having said that, it is important to customize your solution to the industry you are dealing with. This is the only thing that can differentiate your answer from anyone else who also applies the framework well. If you reach a point where you are able to go through the framework while constantly linking it to the industry in discussion such that it does not seem like you are just reciting the framework, you are well-prepared.3)Have an opinion and back it with logic or data. During a case, you do not have access to the same level of information as a consultant on an assignment. So it is fine to have a different answer as long as you have a good reason for why you think so. I feel it is appreciated.
    Skills

    Skills Tested

    • Case Analysis
    Skill Tips
    Heavy on casesInterviews were low on PI but there was a decent amount of general conversation
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    26

    BCG Associate consultant interview

    , 4.8k views
    AnonymousFresherNot Selected
    Application
    I was interviewed on-campus for Associate consultant role at BCG
    Interview Process
    Resume Shortlist Interview Interview
    Round 1

    Resume Shortlist

    Interview Experience
    A) I put a lot of thought into it. A LOT. I started top-down. In a sense, I always knew I was gonna target only 2 types of companies: Consulting and Banking. So made my 2 resumes accordingly. Basically I conveyed what needed to be conveyed. For this, I talked to a lot of people in Oct/Nov and researched a bit from previous editions of BePrepared. Being a DD helped. And then I spent a lot of time thinking how best to convey it. For example, I knew that my success in strategy competitions was crucial for Consulting Firms, hence I put those above my projects/extracurrics. 
    b) Sent it to many people for feedback. Some of the points were accepted, some not. Its always our call in the end. But more often than not, external views make up the MOST important part of Resume Making.
    Interview Tips
    Advice: Make a rough copy first and then start thinking. If you think without it, it will take up a lot of time. DON’T LIE IT WONT HELP YOU IN THE INTERVIEW. Be very serious in your resume. Avoid any kind of humor. Also don’t try to squeeze in too much.. you wont be coherent. Know what you want to convey and convey exactly that. At the end of it.. Look at your resume page by page. And see what it conveys at a VERY MACRO level. For ex: In my resume, Page 1 conveyed Decent Acads with Success in Strategy Competitions and Page 2 conveyed A lot of positions of responsibility with decent results and excellence in dramatics.
    Round 2

    Interview

    Interview Experience
    BCG was 4 rounds, 30 people shortlisted initially out of which 14 were shortlisted after round 2. 4 offers were made.
    BCG was very collegial in interviews. The partners were warm. In my first interview he asked me about my DDP andsummer internship. Then jumped on to a case wherein a cement manufacturer was losing profit. I had to dig around and realize that ultimately the costs of power were increasing due to the government’s load-shedding. I was also then asked to solve a basic LP optimization problem (the manufacturer had different plants at diff. locations. He wanted to know how much should he make at each plant). He told be a bit about BCG and the kind of work they did.
    Round 3

    Interview

    Interview Experience
    I got 2 cases in this one. One was pertaining to a tractor manufacturer whose revenues in Maharashtra were very low. The key was to recognize that Maharashtrian soil is harder which causes the pin connecting the plough and tractor to break. The second case was about why amongst 2 refrigerator manufacturers in Pune, ones transportation costs were much better than the other. Again a LP problem was formed. He asked me if I had any questions. I asked a few. I got a case about a realty developer tying up with a bank for home loans in his project. The bank wanted to know how much should they pay him. I did finally solve this. I recalled the concept of Opportunity Cost right at the end. I kept blabbing a lot about risk/return/maturity in general. He steered me back on track every time. He spend 40 minutes trying to convince me about BCG. I was very tired by now. The case was about a retail chain who wanted to enter India. I had to advice on the potential. I analyzed the case. I tried to structure my thoughts and delve into different sections. He wanted precise, specific answers. I gave some of them. The interviewer appeared disinterested. Being tired myself, I think I kind of messed up this one. I was told that I would not be given an offer by BCG.
    Skills

    Skills Tested

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      27

      BCG Consultant interview

      , 1.8k views
      Darshil ShahExperiencedSelected
      Application
      I Applied for job through Personal Contacts for Consultant role at BCG
      Interview Process
      Case Study Interview
      Round 1

      Case Study Interview

      Interview Questions
      • Question 1: There is this big hospital and the hospital is running losses. Identify what would be the critical issues
      Interview Experience
      Started with the basic Revenues –Costs = profit framework. He asked me to concentrate on revenues. I identified the sources of revenues 1) Consulting 2) Surgeries 3) Lab 4) Pharmacy. He nodded and asked me to move on. I asked him if there was a revenue dip in any of these services to which he replied these are all related and hence the dip is across all services. I asked him about the competition. I asked him whether the competition is offering similar services and how does it charge for its services as compared to the hospital in question. He said “Competition doesn’t specializes in heart surgeries like our hospital. However, it performs all services and their pricing structure is different.I asked him if they were pricing services lower than us to which he replied “no”. He wanted me to think on what could be different in terms of prices. I told him that the structure of pricing is different and hence the hospital may have one fixed fee whereas the competition may have a base fee plus additional charges. The price may come out to be the same but people may perceive it to be cheaper. He appreciated my answer and asked me if I would change the structure of the Hospital in question.I replied that I wouldn’t change the structure. The hospital has a very strong brand and has been following this pricing structure since ages. If it seemingly makes it lower, there is a possibility that patients may come to know about this and its brand may get tarnished. I wasn’t too happy with how I defended but I defended nonetheless.He asked me if I had any questions and I really didn’t have any questions for him. Too tired and nervous to think of anything. However, it is very important to prepare questions for interviewers.
      Interview Tips
      1)PI is extremely important. It helps you to develop connect with the interviewer. Also it adds to your confidence. Be genuine about your PI.2)Always keep smiling and be very confident. More than the solution, the interviewer should get good vibes during the interview. Even if you falter, admit that you do not know and you would like to understand from the interview how it needs to be done.3)Be humble.4)Do not ask your colleagues about how their interview experience went. It will just add to your worries and you may end up losing confidence.5)The interview should be more like a conversation.6)Sleep well the night before, do not wait for the schedule. Get up early and check the schedule. Do one case which you are most confident about the day of the interview.7)Again keep smiling.
      Skills

      Skills Tested

      • Personality
      • Case Analysis
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      28

      BCG Consultant interview

      , 1.8k views
      BhagyashreeExperiencedSelected
      Application
      I Applied for job through Personal Contacts for Consultant role at BCG
      Interview Process
      HR Interview Case Study Interview
      Round 1

      HR Interview

      Interview Questions
      • Question 1: Personal Interview.
      Interview Experience
      PI round was intense. He directly started asking me questions about the interviews with other firms. Then he asked me my pecking order within consulting firms and why BCG. No usual answer applicable to any consulting firm would satisfy him. He asked very specific questions about what would differentiate BCG from other consulting firms. Since I had a healthy interaction with my buddies and alums, they had helped me to clearly understand BCG’s competitive edge. This was crucial to answer this question.
      Interview Tips
      Cracking the case is very important. The first 1 or 2 interviews might not have any PI questions –just the case. The later interviews will start asking PI questions, but cases would still be asked.
      Round 2

      Case Study Interview

      Interview Questions
      • Question 1: Our client is a solar energy producer who wants to bid for rate at which he can supply the energy. Prepare a bidding strategy for our client
      Interview Experience
      What all forms part of the bidding process? How does the bidding for energy take place?Has our client been in the energy production sector?Can we benchmark the rates with respect to the production in other countries.
      This was the worst case for the day. The PI had been so intense that I was slightly nervous right at the beginning of the case. I drank water thrice in between and tried to gather myself, but somehow the response from the interviewer was also not supportive during the case. Clearly, the interview was close to a stress interview. However, I did manage to summarize whatever I had discussed and understood about the case and didn’t lose confidence till the end
      Interview Tips
      I would recommend look at the bidding processes for telecom and energy sectors in detail and understand what all parameters play a role. There are several of clients from these sectors with BCG and such cases are likely to come. My approach was very broad –conducting some cost-benefit analysis (which the interviewer said is irrelevant at that point of time –because fixed costs would be so high initially that the breakeven would be achieved very later down the line). We discussed how this should be treated as a long term project and the NPV of the project should be determined to understand the price we should be charging today. The interviewer wanted me to do calculations only as a secondary priority with the focus being more on explaining the process of calculation and concepts. Next, we discussed benchmarking –discussing which should be the appropriate countries to benchmark the energy generation processes against
      Skills

      Skills Tested

      • Personality
      • Ability To Cope Up With Stress
      • Case Analysis
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      29

      BCG Associate consultant interview

      , 4.7k views
      AnonymousFresherSelected
      Application
      I was interviewed on-campus for Associate consultant role at BCG
      Interview Process
      Case Study Interview HR Interview
      Round 1

      Case Study Interview

      Interview Questions
      • Question 1: "What do you think will be the demand for broadband connections in 5 years?"
      • Question 2: "An aluminium manufacturer wants to enter the multiplex business. What advice would you give him?"
      • Question 3: "Describe one academic project"
      • Question 4: "Why consultancy?"
      Interview Experience
      Answer 1) No numbers were expected, no knowledge of broadband technology was expected either. The key here was not just an increase in users, but also an increase in the number of uses. None of the established frameworks really helped. The interviewer was very helpful and gave me cues when I was not making progress.

      Answer 2) Again, no numbers, no data. I thought I really screwed up this one. I asked the interviewer if I had missed out some aspect, and he told me where I had gone wrong. Then we discussed this aspect for about a minute or so.

      Answer 3) Always try to pick something with practical/industrial applications
      Round 2

      HR Interview

      Interview Questions
      • Question 1: "Cement manufacturer A wants to acquire cement manufacturer B. Does it make sense?"
      • Question 2: "I see lots of successes on your resume, tell me about your biggest failure?"
      Interview Experience
      Answer 1) The interviewer told me exactly what he expected…he told me the four departments he wanted me to look at. I was to check for ‘synergies’ or the potential benefits of the acquisition for these departments. This case was a lot of fun. (Thanks to the interviewer mainly). Luckily for me, he was highly impressed and he told me that a third interview would not be necessary. 

      Answer 2) He also pointed out that I seemed to have dabbled in a lot of things, and discussed this for a long time. It was a two-way discussion, and was a very comfortable conversation. By the middle of this interview, I knew I had to join this company.
      Skills

      Skills Tested

        General Tips
        Sleep well, wear comfortable footwear (Girls, please stash away those high heels for post-job treats and NOT interviews, they almost killed me), don’t starve yourself. If you have back-to-back interviews, sit down for a minute between interviews and take deep breaths, it really helps. Now let’s cut the chase and get to preparation<br />
        <br />
        PPT : Attend PPTs of all the companies that you are interested in. It will give you a good idea of the kind of people you’ll work with, apart from the work itself. Stick around after the PPT and talk to your seniors who are working with the company. Wait for the pizza, there’s always enough for everyone.<br />
        <br />
        Resume : Don’t try and squeeze in too much into your resume. Going by the experiences of my batch, I think companies looked for well-rounded individuals and not necessarily DR1’s or managers and CGs. Needless to say, do not lie or exaggerate. It is disgusting, and in most cases, it will be obvious too. <br />
        <br />
        Interviews: Please don’t prepare answers to the last word, but think about some common questions: strengths/weaknesses (a little introspection never does any harm) and of course, “Why consulting?” (or analytics, etc). Go through your resume and think about what you have learnt from each experience.
        Motivation for applying
        A must for consultancies. Most seniors will have material on this. Don’t over-do this bit, but from personal experience, I can say that 3 days of case studies will do just fine. Do this in groups of 2 or 3. Don’t use any technical jargon/names of frameworks.
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        30

        BCG Consultant interview

        , 1.8k views
        Gautam SubramaniExperiencedSelected
        Application
        I Applied for job through Personal Contacts for Consultant role at BCG
        Interview Process
        Case Study Interview
        Round 1

        Case Study Interview

        Interview Questions
        • Question 1: A standalone hospital is seeing lower EBITDA. They’ve called you in to help.
        Interview Experience
        Q. Could either be a revenue problem or a cost problem. Which one should I explore? What do you think? Q. Major costs for a hospital are doctor salaries, staff salaries, equipment costs, utility costs, rent and drug costs. These seem mostly fixed in nature, so I’d like to start by exploring the revenue aspect.Ok.Q. Any change in the pricing of our services or are we seeing fewer patients?Fewer patients. Q. Patient volume is driven by the doctors that practice at the hospital. Any change in our lineup of doctors?Nope.Q. General trend of fewer patients or are we losing patients to the competition?We are losing market share. There’s a new hospital opened up close by recently.Q. Why are we losing to the competitor –(explore SoM, SoV, SoD)?Quality of doctors and services at our hospital is better. Advertising is not that important in this industry. No accessibility issues.Q. There are three sources of revenue –consultation, surgery and diagnostics. Are all being hit?Consultation not so much. Surgery the most and diagnostics also significant.Q. So the patients consult with our doctors and get operated elsewhere. Do our doctors work part time at another hospital?No, they work exclusively with us.Q. Patients are not happy with the doctors’ consultation services?Nope, they are happy.Q. Could be a pricing issue. Is the new hospital pricing services significantly lower?There is no predatory pricing by the competition.Q. But it still could be a pricing issue. How does the client priceservices and is it different from the competitor’s approach?We provide an all-inclusive price to the customer. Competition provides a breakup of charges by service.Q. Why would that be an issue?Patients get the feeling that we price services higher even though that is not actually the case. In fact, even our own doctors seem to think that we price higher than the competition.Q. It seems that in an effort to be transparent, we are losing clientele. We should shift to the competition’s model of pricing.
        Interview Tips
        Heavy on casesInterviews were low on PI but there was a decent amount of general conversation
        Skills

        Skills Tested

        • Case Analysis
        Skill Tips
        Carefully listen to what the interviewer says, there are always subtle clues that will guide you in the right direction. Also, look up the interviewers prior to interview day (you will be sent a document with their profiles) and understand their expertise. Interviews will usually end with them asking if you have any questions. It will help to know their background
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